I was scammed out of mu money. Drove all the way there and it was closed. Out of business. No one emailed or refunded me or notified me.
Rob
Rob (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 21 日
Never again!
Called to make sure we would be on the first floor because my husband has mobility problems. We were placed at the very back of a long hallway. There is no maid service even for extended stays until you check out. Breakfast had very limited selections. All doors except the front door were exit only. The furnishings were pretty worn out. The bathtub was very high to step into. Lighting in the bathroom was terrible. The parking lot was very rutted.
Rita
Rita (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 14 日
ANDrew
ANDrew (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 7 日
This property is currently closed
We booked this hotel in April to check in on July 3. When we arrived, a posted announcement was the first to inform us that the hotel had been closed by the health department on May 30. No one was at the motel to speak to, and hotels.com customer service was automated and completely useless.
We had to make a last minute search and booking for Independence Day weekend, that was more than twice the distance from our workplace and more expensive.
Now, we may have dodged a bullet (could have been bedbugs? Or black mold? Cockroaches?) but i really feel that the complete absence of customer service from both the Baymont by Windham St Charles and hotels.com was completely unacceptable.
Heather
Heather (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Kathy
Kathy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
Needs a refurbishment
Nigel
Nigel (3 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Matthew
Matthew (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Friendly
Belinda
Belinda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
So-S0
The hotel was under construction, the outside of the property looked run down and unkept and our room had a mildew smell.
The only savings grace was the staff was very friendly and accommodating.
WILLIAM
WILLIAM (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 13 日
complimentary breakfast was lacking
This hotel was not presented in the best light. Furniture was old and tattered. The breakfast was a lot of carbs. I went to breakfast all five days, and there was only mystery meat and sausage left on one of those days - no bacon.
Marlene
Marlene (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 10 日
The door peephole was broken and had toilet paper stuck in it. The tub floor was dirty and stained. Kleenex box had two tissues in it. There was a dark footprint on the sheet. Paint coming off the walls.
Melinda
Melinda (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 7 日
The property worked great for an over night stay to attend an event at the Family Center.
Andrea
Andrea (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Emily
Emily (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Very helpful friendly staff.
Kyle
Kyle (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Some areas under construction- will be better when done I'm sure.
Uniquely
Uniquely (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 2 日
Bryan
Bryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Beth
Beth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 1 日
I have stayed there before was good
The window leaked a little and the lady at desk was willing to move me but said we already unpacked. So it was ok. Very pleasant help
Mary
Mary (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Nicole
Nicole (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Our first room had the bathroom light laying in the sink. Our second room had a major leak on the inside of the window the night it rained. Water was everywhere.
Catherine
Catherine (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
I'd stay again
Quiet stay. Little trouble checking in. They did not have rooms ready at 4pm
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Bryan
Bryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
The staff was very friendly and helpful, and I will stay at this hotel again.