One night stay w children. Arrived at 3:50pm and was told my room wasn’t ready and still had to wait to check in. While trying to check in the lady was in her cell phone most of the time and kept telling me to hold on. Then put it down and got on the hotel phone as she told me my room still was not ready. As I asked rudely if check in was supposed to be at 3pm she then rudely says yes but we were sold out last night so we’re busy. Then her coworker offers 2 free beer or wine tickets for the bar. Room was ok but AC didn’t really cook properly and was loud AF. Went to take a shower and had no cool or warm water. It was boiling hot on all settings and had to sponge bathe in the sink. Last but not least the plugs were broken in restroom and could not do my hair or get ready so had to do everything in the room off the lamp plugs. Not sure if I’d stay here again. Only great thing was the valet service. Their service was extraordinary and one of best valet services I’ve used.
Kimberly
Kimberly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Benjamin
Benjamin (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Alice
Alice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
The staff was really nice and very welcoming
Kendra
Kendra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Julio
Julio (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Delia
Delia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
kazim
kazim (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 9 日
Very dated hotel! I needs a renovation in the rooms specifically
Tarryl
Tarryl (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 7 日
Alejandro
Alejandro (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Cristal
Cristal (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Outdated and Lacked the hotel feeling.
Room was outdated and dirty. We left the same night we arrived. It almost felt like we were staying at a hospital. Would not recommend.
Sharda
Sharda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Great place to stay
The management at this hotel is great. Rooms are comfy and has all the amenities. Everything is uptown Houston is walkable distance.
Shuja
Shuja (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 16 日
Puede mejorar
Le falta mantenimiento, limpieza y renovación al hotel.