Spring break trip with young grandsons. Of course, it was fabulous, but for the purposes of this review, some comments.
The property looked a little bit tired. Might be time for an effort to upgrade.
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 7 日
Not worth it
Only pro was oceanfront. Room was not maintained considering the astronomical price for a stay. Dresser was falling apart on the bottom from a refrigerator leak, toilet was clogged & took too long for maintenance to fix, heavy doors slamming from other rooms causing the lamps to rattle above our bed, only one elevator was working, patched leaks all over the property.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Needs an Update
We arrived before check in and got a room early which was nice! I had asked for a room away from the elevator and a high floor. We were put in a room directly next to the elevator and on the first floor. I asked for a different room and they put us in the old building of the hotel on the 4th floor. The old section of the hotel smells terrible; the hallway and room smelled like mold. The room was nice but not very clean; there were stains in the walls and the shower was not very clean. On a positive side, the staff was very friendly and the other parts of our stay were great. The beach is beautiful and so is the pool.
Lisa
Lisa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Lashonda
Lashonda (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 21 日
Hoped for better
It was average. We booked a junior king suite and even though the hotel did not appear to be full we were given a room that overlooked a roof top. There was no bedding in the room for the pullout couch in the suite and after 2 phone calls received a sheet and pillows. I told them I had no pillows which they went to get and then realized had no blanket but made due. The next day I left a note that we needed shower gel because it was empty, a blanket for the pullout couch and received none of it. The TV in the sitting area had no remote and did not work. I reported this to the front desk and when returned to the room they had left a remote but did not fix the TV. I then went to the front desk and she stated she would take care of all of the problems. To her credit she did but at the end of day 2 of a 4 day vacation. I made numerous phone calls before that and used up vacation time with my family
Mary
Mary (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Nicole
Nicole (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 13 日
Beautiful view and great beach.The Spa area could be upgraded with better amenities. The restaurant was nice. It’s and older building , however the upgrades made were noticeable.
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Margarita
Margarita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 10 日
Nancy
Nancy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 9 日
The service and amenities are the best. The hotel is starting to show its age slightly but the refurbished rooms are gorgeous
Stephenie
Stephenie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Beautiful place to stay, clean great customer service
Bayron
Bayron (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 21 日
Non-functioning Elevators
Out of 3 elevators, only 2 were working this; causing long waits during our 2-day stay. No one bothered to have it fixed while hotel was at almost full capacity.
MASROOR
MASROOR (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 20 日
Rosetta
Rosetta (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 15 日
Old property in need of upgrade. Elevators groaned and paused from time-to-time. Very weak food options. Daily resort fee is mainly a money grab in winter. Front desk and Valet staff were the only positives - quite friendly. Other than that, won’t stay there again.
Greg
Greg (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 8 日
Awesome resort with breathtaking views
eric
eric (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 3 日
When our original room was not right, mgt quickly made it better. Rooms that adjoin were noisy.