我可否免費取消希爾頓海濱度假村及水療中心希爾頓黑德島度假村的預訂，並獲發全額退款？

可以。希爾頓海濱度假村及水療中心希爾頓黑德島度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村是否設有泳池？

是的，此住宿設有2 個室外泳池及室內泳池。旅客由 07:00 至 21:30 可使用泳池。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村是否設有店內泊車位？

是的。自助泊車費用為每日 USD15。代客泊車費用為每日 USD29。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：00:00。退房時間為 11:00。延遲退房收取 USD100 附加費 (因應供應情況而定)。住宿可提供特快登記入住與退房服務，亦設零接觸登記入住與退房服務。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村店內與附近有什麼好玩？

你可享受海上觀光、遠足及騎馬等附近活動的樂趣，並到鄰近的高爾夫球場練習揮桿。你可享用 SPA 服務，又或在 2 個室外泳池中任選一個暢泳。希爾頓海濱度假村及水療中心希爾頓黑德島度假村亦備有2 間酒吧、室內泳池、蒸氣室、SPA 服務及花園。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村內或附近是否設有餐廳？

是的，店內有 5 間餐廳，坐擁海濱用餐區及美國菜。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村是否設有戶外私人空間？

是的，每間客房都配備陽台。

希爾頓海濱度假村及水療中心希爾頓黑德島度假村附近區域有何特色？

希爾頓海濱度假村及水療中心希爾頓黑德島度假村位於中島的海濱，短短 5 分鐘步程可到Palmetto Dunes Club = 棕櫚沙丘俱樂部，8 分鐘步程即達科利尼海灘。當地區域適合步行，海灘極具人氣。

希爾頓黑德希爾頓海濱度假村及水療中心希爾頓黑德島度假村優惠

Q: 希爾頓海濱度假村及水療中心希爾頓黑德島度假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 希爾頓海濱度假村及水療中心希爾頓黑德島度假村是否設有戶外私人空間？

是的，每間客房都配備陽台。

6/10 不錯

2025 年 10 月 20 日

Hotel location is excellent! Lobby and restaurant looked to have been remodeled and reflected an upscaled vibe. Pool area has plenty of lounge chairs and sun and shade options. Hot tubs were not working but pool was clean and outdoor staff were very attentive. We stayed many times at this resort when it was managed by Hyatt thirty years ago. The rooms need some updating! Our room had a musty smell and had some mold spots. Room sizes are large as well as the balcony. Beds were comfortable but the rest of the furniture had a lot of wear and tear and the area around the in room refrigerator was dirty! If Hilton puts some money to upgrade the rooms this could be a 5 star hotel until then it is only average!

Daniel (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 19 日

Elizabeth (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 17 日

Great location to the beach. Very clean facility. Numerous hidden fees. $15 a day parking and $35 daily resort fee. Main pool is a lap pool not designed for families.

Brett (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 16 日

Patricia (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 15 日

Janica (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 14 日

Room is very spacious and clean. Bed is very comfortable. TV is huge! Wonderful pool and amenities. Right on the beautiful beach!!!

Nanette (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 13 日

Great location year after year

We've stayed at this hotel many times over the past couple decades- from when it was a Hyatt, then a Marriott, and now a Hilton property (2025)- and you can't beat the ocean views and giant pool. The oceanfront bar is an added plus and our kids enjoyed the baby pool and the big pool. The hotel room itself had a bit of a musty smell to it but was clean and comfortable so we didn't mind. Parking is easy and so is walking access to everything in Palmetto Dunes. We'd love to come back.

Brianne (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 7 日

Awesome Oceanfront!

Cynthia (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 6 日

Great stay at the Hilton

Overall it was a great time the rooms were nice and clean. From the time we arrived and left the staff was polite. Breakfast and dinner at the restaurants were delicious. Honestly no complaints at all but the one recommendation I would have it would be to have microwaves in the rooms. Had some leftovers I couldn't reheat but overall that didnt effect my experience.

Cooper (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 5 日

Just okay

It was an okay stay…the place is a bit run down for the price. I guess for HHI it’s a decent value being on the beach. The indoor pool was a plus when the weather wasn’t great.

Arica (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 5 日

So friendly

Ruqiyah (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 1 日

Great pool indoor/ outdoor Ocean front hotel + Shuttle service to shelter cove restaurants and shops makes it the perfect spot on the island !

Amanda (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 29 日

Carole (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 27 日

Best beachfront hotel I’ve ever experienced!

Absolutely beautiful hotel, view and room! Great food too! We will be back!

Priscilla (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 26 日

Sanford (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 26 日

Would Not Recommend

Loud multiple construction going on during stay; was not notified prior to stay. Many construction/improvements or upkeep/cleanliness of facility and PM and PM timing needing improvements and managed better. Room was not ready on time at time of check-in, 4pm upon arrival. Had to wait 1.5 hours before room was ready. Hotel advertisement clams rooms are ready no later than 4pm check-in time. Pool Towel management and availability ended at 3pm daily which is too early in the day for hotel pool activities. Several light bulbs in room were burnt out or flickering severely at arrival, they had 1.5 hours to get the room ready and failed to do so. Concierge luggage handling unvocal, unapproachable and unpleasant. Was told during check-in that $100 would be removed from stay due to room not being ready at check-in and $100 was not. Had to remind customer service at check-out and was questioned about my accuracy in remembering. Disrespectful. Unacceptable. This use to be a Marriott and is now a Hilton. We will not be staying at this hotel nor will we be suggesting this hotel to anyone going forward. Half of the pool deck was blocked off from paying residents for a private golf event instead of utilizing one of the many private event spaces that were clearly not in use. Poor management. Did not feel like a valued customer.

Wesley (5 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 26 日

This was the worst experience we ever had. As first time visitors to Hilton Head, we were excited to have a PREMIUM ocean front room. First off, the property is gorgeous. The staff is welcoming and kind. G, our cabana server, was the most amazing ever. We loved our morning beach walks. Other guests were very pleasant. However, that’s the positive. Our room had a terrible smell of sewer. We had the balcony door open 24/7. The drawers were broken. The vent had mold. The shower faucet was falling off. We ended up getting our room moved after reaching a breaking point. The new room smelled better. But…that one had a shower that scalded you, then shut all pressure off. The toilet didn’t flush. The sink water was burning hot at all times. To include a $30 per day resort fee was laughable. Our expectations were high of the Hilton name. A clean, safe room is not a lot to ask when rates were not cheap. Let me say that Natasha was so sorry to hear of our troubles. She was truly apologetic. She did give us a bit of a credit, but it in no way fixed our stay. We could not wait to check out, to the point of me crying. Never again.

Karen (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 26 日

Great resort! We went for an anniversary trip and lived the hotel.

Arthur (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 25 日

Hotel was filthy. The sink in the bathroom smelled like sewage.

Jeanne (4 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 22 日

Only real positive is that this hotel is beachfront. Be prepared to hear noise from adjacent rooms, noise in halls from housekeeping and others, water pressure extremely low in faucet and shower, and must pay for daily use of beach chairs and umbrella and another daily charge for pool chairs with cushions

Elpiniki (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 20 日

Vera (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

Birthday Celebration

Great location - pool and beach area were well appointed. Poolside service is convenient. Staff was attentive and front desk was able to provide adjoining rooms for the entire stay even though we added an additional night.

Craig (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 18 日

Subpar

I chose this hotel based on past reviews was extremely disappointed at the condition of the beach the cost of chair rentals and conditions of the wooden chairs. The parking set up whereby you have to walk up and down a ramp to access your car was not ideal. The foo/restaurant was was very good and pool area enjoyable. Did not appreciate room location where we had to go up and down and up to access facilities. Felt like beach was a public beach however could be because of recent storms. First time to HH would look elsewhere. Was not a tropical Hilton experience.

Kathleen (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 16 日

3 days of rest and relaxation

I have to say I was apprehensive when I saw some of the past reviews but we had a great experience! We got into our oceanfront room early and the view was gorgeous! Every staff member was polite and helpful. Great food and drinks at the poolside bar and good breakfast buffet. All of the servers were beyond great! The public beach is steps away where you can rent chairs and an umbrella. The room was clean and serviced daily. I highly recommend this hotel and hope to visit again.

Stephanie (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 16 日

Mellany (4 晚行程)

Hotels.com 真實旅客評價

希爾頓海濱度假村及水療中心希爾頓黑德島度假村

Hilton Beachfront Resort & Spa Hilton Head Island

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