The staff was so nice! Very friendly, quick check-in, and lobby is welcoming. The rooms are outdated, bathroom was just ok. It could have been cleaner, and sheets on the bed we harder than I’m used to.
Charnicia
1 晚行程
8/10
Qa'Neisha
2 晚友伴旅程
10/10
Tiffany
2 晚行程
4/10
Servicio de alimentos sumamente tardado
Leopoldo
2 晚家庭旅程
10/10
Jeffrey
1 晚行程
2/10
Horrible experience with front desk girl
kashan
1 晚商務旅程
10/10
Bojan
1 晚行程
8/10
Jose Alberto
2 晚行程
8/10
Overall, a great hotel. The only negative, house cleaning did not clean our room on the second day of our stay. They did bring us clean towels when called the front desk.
John
3 晚家庭旅程
10/10
Nelson
3 晚行程
8/10
Everything was wonderful except the elevators. The hotel was full due to a convention and we waited for elevators for 15, 20 minutes. When one finally opened, it would be totally full. Several in our group took the stairs down 19 flights and still i was waiting. I know this was not the only time the hotel was full so this must be a regular occurrence. When we finally got on an elevator, we ended up stopping at every floor on the way down, many times to find nobody there. My guess is that they took the stairs after waiting for some time. I saw several times when the elevators just bypassed the floor without stopping. The other thing that was an issue was valet parking. We waited 30 minutes for our car at one point. At this point, I'm glad it didnt work out, but I paid extra to be on a high floor only to end up on the 12th floor. After the elevator issue, i guess I'm relieved. Everything else was great.
Elizabeth
2 晚家庭旅程
10/10
Great stay as always. This is my go to place when I stay over in Houston. Great hotel and absolutely great staff.
Victor
1 晚商務旅程
8/10
Carlo
2 晚行程
10/10
Christopher
1 晚行程
10/10
All of the staff was exceptional. I had a very pleasant stay. I would highly recommend the Hyatt Regency.
Marie
2 晚行程
10/10
Amazing location, view, and staff!
Xavier
3 晚商務旅程
6/10
George
2 晚行程
10/10
Amazing hotel. Great location and exceptional members of staff.