2/10 Poor
Oct 4, 2025
The experience was disappointing. From the moment we arrived, there were bad odors in the hallways, which made the stay uncomfortable. The cleanliness was poor: we found hair balls accumulated in the hallways and common areas, showing little attention to maintenance. In addition, the room did not offer the freshness or comfort expected. Overall, the hotel needs significant improvement in cleanliness and hygiene to deliver the level of service it promises.
Luis Alfredo
Luis Alfredo, 3-night trip