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Sheraton New Orleans Hotel

4.0 star property
Hotel with outdoor pool, near Canal Street

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Photo gallery for Sheraton New Orleans Hotel

Serves lunch and dinner
Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
View from property
Serves lunch and dinner
1 bedroom, premium bedding, down comforters, pillowtop beds
In the heart of New Orleans, Sheraton New Orleans Hotel combines vibrant energy with modern comforts. Take a short stroll to Bourbon Street and Canal Street, then unwind by the outdoor pool or at Roux Bistro for breakfast and lunch. Free WiFi in public areas keeps you connected while enjoying shopping on site, dry cleaning services, an electric car charging station and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 60 meeting rooms
  • Limo/town car service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$173 nightly
The total price is $205
Oct 19 - Oct 20
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 19 of 19 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(105 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(90 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 672 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 415 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Living room | 32-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 415 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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New Orleans Marriott

  • Pool
  • Parking available
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  • Free WiFi
9.0 out of 10, Wonderful, 1,697 reviews
$184 nightly
The price is $217
Sep 24 - Sep 25
Total with taxes and fees
New Orleans Marriott
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About the neighborhood

Map
500 Canal St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • Canal at Camp Stop - 1 min walk
  • Canal at Chartres Stop - 1 min walk
  • Canal at Magazine Stop - 1 min walk

Restaurants

  • ‪55 Fahrenheit - ‬1 min walk
  • ‪Willie's Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel offers a fantastic location, putting you just a 5-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are just steps away.

At a glance

DONE

Hotel size

    • 1110 rooms
    • Arranged over 49 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 88 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 50+ Mbps) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (USD 42 per night)
    • Onsite valet parking (USD 52 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping
  • Use of nearby fitness center

Working away

  • Business center
  • 60 meeting rooms
  • Computer station
  • Conference space (105996 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 50+ Mbps) and wired internet (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Roux Bistro - This bistro serves breakfast and lunch.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 28.75 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 16.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 42 per night
  • Valet parking costs USD 52 per night with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel offer free cancellation for a full refund?

Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton New Orleans Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton New Orleans Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 88 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton New Orleans Hotel?

Yes. Self parking costs USD 42 per night. Valet parking costs USD 52 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton New Orleans Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Sheraton New Orleans Hotel?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (5-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.

What is there to do at Sheraton New Orleans Hotel and nearby?

Sheraton New Orleans Hotel has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Sheraton New Orleans Hotel?

Yes, there's an onsite restaurant, Roux Bistro.

What's the area around Sheraton New Orleans Hotel like?

Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 4 minutes' walk from Bourbon Street. Travelers love the hotel's prime location.

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Reviews

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The gym was well-equipped and nicely decorated. (3 reviews)
  • Dining options within a few blocks are abundant with many restaurants and shops nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
View
Parking
Food
Restaurant
Refrigerator
Bed
Breakfast

Reviews

8/10 Very good

Prefect
Alfred, 2-night trip

10/10 Exceptional

Very friendly and great location
Elizabeth, 1-night trip

10/10 Exceptional

The property was beautiful, and the staff went above and beyond to make our stay perfect! This will definitely be our go-to place whenever we visit!
Cymone, 2-night trip

10/10 Exceptional

Great Stay!

My stay was amazing. We truly enjoyed our visit and look forward to future visits at The Sheraton!
Bertina, 2-night trip

10/10 Exceptional

The rooms were clean and the staff was very pleasant.
Brandon, 3-night trip

8/10 Very good

Staff was excellent
Charles, 2-night trip

8/10 Very good

Close to everything
Dereck, 4-night trip

10/10 Exceptional

Beautiful. Convenient. Great staff!
Diana Lee, 2-night trip

10/10 Exceptional

Check in was very easy. The staff was polite. Our room was clean. Our view was great.
Alice, 6-night trip

10/10 Exceptional

Excellent Service
Debra, 3-night trip

10/10 Exceptional

Employees were excellent! Kenny helped me and my girlfriend plan our weekend. Excellent customer service! We will definitely be back
Deonte, 3-night trip

8/10 Very good

GREAT VIEWS OF THE RIVER FROM OUR ROOM!!
John, 2-night trip

10/10 Exceptional

Location
Barbara, 2-night trip

10/10 Exceptional

Great spot and very convenient to all things.
lisa, 1-night trip

4/10 Fair

Good location. Room could have been cleaner
Monique, 3-night trip

10/10 Exceptional

Beautiful area. Hotel was nice. Staff was friendly
Victoria, 1-night trip

10/10 Exceptional

Staff was nice and courteous. Easy walk to many places and the streetcar is tight by the hotel. Beds were comfortable, and the room was clean.
Philip, 5-night trip

10/10 Exceptional

Solid Sheraton experience

Excellent property walkable to the French Quarter. Great staff.
Jim, 5-night trip

10/10 Exceptional

All's well that ends well

The hotel was great! The only issue was, our ac wasn't working properly. We called the front desk know and they assured us that someone was coming to fix it. Unfortunately no one came. We then told the cleaning staff and we actually heard them pass the message on, and still no one came. When we checked out, I told the gentleman at the front desk. He deeply apologized, and properly compensated me. I would definitely go back.
Jaspal, 2-night trip

10/10 Exceptional

Everything about our stay at the Sheraton during Mardi Gras was exceptional...service from the staff, location, comfortable bed, cleanliness of room, etc. We will definitely stay here again.
Stuart, 2-night trip

6/10 Good

Perfect Location But Need Updating

The hotel is in a perfect location but the rooms need to be updated.
1-night trip

6/10 Good

At Check Out My $15.00 Meal Credit Was Not Applied To Charges Totaling $70.00. I Called The Creditcard Company To File A Dispute..
1-night trip

10/10 Exceptional

We loved our stay. The hotel was nice and clean. The staff was nice, friendly and very accommodating. I love staying here every time we come to New Orleans.
Yokyetta, 2-night trip

10/10 Exceptional

Room With A View

We had a wonderful and comfortable room with an amazing view. Guest services was very pleasant and had great recommendations for local restaurants. We look forward to our next visit.
Jeffrey, 2-night trip

10/10 Exceptional

The atmosphere is amazing..
LaCria, 1-night trip