overall the stay was great and relaxing especially central to harbour and main streets and locations.
with all the recently upgrade costs - well done but still a few little issues with rooms and restaurant menu;
- limited drawers in rooms for unloading gear for multi-day stays
- bar fridge too small for outside daily purchases like milk, etc
- no none-machine coffee - ie coffee packages, and cups far too small for a good drink or tea.
- food is limited in restaurants to formal meals and not snacks or small meals except via room service.
bar for that the best bed and pillows in past four hotels i have recently stayed - well done.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 13 日
Not so good.
Not so good.
Slow check in, room was not ready at check in time, had to check in and wait for the keys. Manager had to come and assist with handing the keys as reception was busy and not efficient.
Pillows were smelly upon arrival, fresh and firmer pillows had to be requested.
It was informed that we were celebrating our wedding anniversary and we were not expecting much from the hotel however our special moment was ignored by the hotel.
Staff gave conflicting information about onsite breakfast/bar opening hours.
Check in screens were not helpful as it said to see reception so no online check in to avoid the long wait.
Julia
Julia (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Room mix up missed the mark
They mixed our room up and had a card to another person in our room and made calls trying to correct it - just missed the mark badly
Barry
Barry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Kiran
Kiran (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Raquel
Raquel (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Good hotel - nice upgrade
Chris
Chris (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Easy check in - room really well presented and comfy
Great bar options
Barry
Barry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 5 日
George
George (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 3 日
malcolm roderick
malcolm roderick (4 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Quick trip
Wonderful staff, great areas in which to wine, dine and relax.