Check in was quick and amazing the staff was very nice on the front end. However the restaurant staff was not friendly I had two occasions where they were rude to my children the event that was going on at the hotel was geared towards so for the staff at the restaurant to be rude for them asking for ranch dressing or trying to order food. Also NO MICROWAVES in the rooms so it was no way of warming food unless u used the ONE community one in the lobby.
Erica
Erica (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Pillows are too fat. There were not enough wash cloths.
Donna
Donna (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Overall stay relaxing
Check in and out was extremely easy. Concierges were friendly and helpful.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Kenmar
Kenmar (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Charles
Charles (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月26日
Faraz
Faraz (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Shadea
Shadea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Whitney
Whitney (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
My event stay
It was anice room however even with rhe heat set to 80 the room was freezing. I know the snow and the big windows probably played a bit part in that. Maybe they need to inspect to see if there are any gaps anywhere allowing the cold air in because that one vent just couldn't keep up with the cold weather.
Also asked for a wash cloth on my last night since i was there for 3 nights and they only gave me two. The front desk took my room number and stated theyd have one brought up. I never recoved one.
Other than that it was a nice stay. Every staff member i came in contact with was nice and my room was clean. Valet parking was also nice due to the snowy weather.
Heather
Heather (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Julianna
Julianna (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年12月17日
it’s so sad to see what happened to this hotel i used to work there 20 years ago. things have changed drastically the appliances are falling apart. Bathroom is in poor condition with mold on the wall, shower stuck and won’t shut off and I guess they got rid of room service. surprisingly they still had the same furniture in the room they used to have 20 years ago. that place is a desperate team for remodeling or management change.
john
john (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月16日
Ive stayed at quite a few hotels in Nashville and this one is the best. Super clean, friendly staff and in a quiet location off the beaten path. Will be staying again!!
Karrie
Karrie (1 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2024年12月14日
Great hotel and location to the airport.
This hotel was easily located less than 10 mins from the Nashville International Airport. There was a restaurant on location and plenty of fast food options close by. We even had a pet they accommodated to. They had gated parking so you have to pay. Other than a clogged bathtub the stay was great.