Great location, easy walk to Broadway, Times Square, and tons of fun things! Stayed during Thanksgiving and the elevators were overloaded, took over an hour to get to our room multiple times, like it was not equipped for a maxed out hotel. Had to haul our luggage down 12 flights of stairs to try to catch the next set of elevators, but they had been waiting just as long, thankfully a staff member got us in the service elevator. Room was the tinest hotel room I’ve ever been in, no fridge or microwave or space to hardly open our luggage but all of NYC is jam packed with tiny spaces. Easy walk to Macys parade route, so that was very convenient! Overall we enjoyed it but wouldn’t recommend during a holiday event.