I was extremely Disappointed with the Spa services. I was told that the outdoor Spa was supposed to be relaxing with the sounds of the ocean in the outdoor cabana. BUT I was NOT able to get the full experience with all the noise and activity JUST OUTSIDE NEXT TO THE SPA TABLES!!!! I expressed my concern both at the time of the service as well as afterwards. I feel that I spent way too much for the upgraded treatments that did NOT deliver as promised!
Elizabeth
Elizabeth (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
10/10 recommend for family vacation spot!
Our stay at the Sheraton was amazing! We had a ground floor room with a lanai. The room was clean and spacious, and my kids loved playing around on the large grass area outside. The lazy river pool with a small slide was a hit. You can walk right onto a swim-able beach and rent patio chairs and an umbrella which made beach days perfect! The hotel location is walkable to many great restaurants and Whalers village. Everything we needed was at our fingertips.
Danielle
Danielle (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月26日
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Bill
Bill (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Anita Scott
Anita Scott (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月14日
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Carol
Carol (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Very nice resort
Beautiful location look across to Lanai. Rock jumps were lots of fun! Pool is very nice.
David
David (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Francisco
Francisco (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月31日
Clara
Clara (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月30日
The property is too good especially spacious rooms, breakfast and beach access
Abhisek
Abhisek (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月27日
It was clean and the front desk staff were helpful. I would like to see more dining options and more activities and amenities. The game room was closed during our stay and the tennis and pickleball was never available. There were many people from outside using pools and pool chairs so the pools were always crowded !!!
Alina
Alina (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月27日
Location was excellent, it could be much cleaner. Some staff have poor attitude and not as accommodating. Always looking for extra money.
Janie
Janie (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月24日
Kimberly
Kimberly (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月22日
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Larry
Larry (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月13日
I booked and Ocean Front room based on the photo off the Expedia AND THE SHERATON website. It shows a view directly over the beach. Despite multiple inquiries and dissatisfaction, (and a variety of unsatisfactory answers) I was placed in an Ocean View room, located behind cabanas, the pool, and the beach bar. The $40/day “Resort Fee” had no impact on the $100/day fees for umbrellas and beach chairs or expensive snorkeling equipment. The Happy Hour music from the beach bar was too loud.
George
George (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月11日
Christina
Christina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月11日
Lan
Lan (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月11日
Amazing stay! The pool and garden there are beautiful. Staff are also super friendly as well. A wonderful stay overall, will surly come back again!