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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville

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Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Lobby
Property amenity
Free daily on-the-go breakfast
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi
Located near the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers a warm welcome with to-go breakfast and laundry facilities. Connect to in-room WiFi, grill up some dinner at the barbecue grills or grab a coffee/tea in the lobby.

Reviews

7.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (8)

  • Housekeeping (on request)
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
$70 nightly
The total price is $83
Oct 24 - Oct 25
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

WoodSpring Suites Knoxville - Cedar Bluff

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 410 reviews
$79 nightly
The price is $93
Oct 1 - Oct 2
Total with taxes and fees
WoodSpring Suites Knoxville - Cedar Bluff
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About the neighborhood

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 4 min walk - 0.4 km
  • Turkey Creek Shopping Center - 8 min drive - 11.5 km
  • University of Tennessee - 10 min drive - 11.9 km
  • Thompson–Boling Arena - 11 min drive - 14.9 km
  • Neyland Stadium - 11 min drive - 14.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪King Gyro - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Extended Stay America Suites Knoxville West Hills puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Turkey Creek Shopping Center and Neyland Stadium are within a short drive.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Does Extended Stay America Suites Knoxville West Hills offer free cancellation for a full refund?

Yes, Extended Stay America Suites Knoxville West Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites Knoxville West Hills?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Suites Knoxville West Hills?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Extended Stay America Suites Knoxville West Hills and nearby?

Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Suites Knoxville West Hills also has a picnic area.

Does Extended Stay America Suites Knoxville West Hills have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Extended Stay America Suites Knoxville West Hills like?

Extended Stay America Suites Knoxville West Hills is a short 5-minute walk from West Town Mall and 7 minutes' walk from Regal Downtown West.

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Reviews

Extended Stay America Suites Knoxville West Hills Reviews

7.0

Good

7.2

Cleanliness

8.4

Location

7.8

Staff & service

6.0

Eco-friendliness

6.8

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Restaurant
Children

Reviews

6/10 Good

Great people, great bed, room not the best

The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.
Tammy, 1-night trip

6/10 Good

You tricked me!

This is the place for you! But only if you're looking for guests walking around the lobby, drinking liquor from a bottle, 30+ hairs in your shower, and just mini muffins as your "free breakfast"! The guest ratings did not match the actual hotel stay...
1-night trip

6/10 Good

Smelled of smoke

My boyfriend and I were only there to sleep, so we didn't get the fully experience of the hotel. However, as soon as we walked into the lobby to check in, we smelled strong smoke from cigarettes. The odor kind of went away as we walked closer to the hotel room, but we could still smell it a little.
1-night trip

10/10 Exceptional

I liked that it was convenient to everything.
Andrea, 1-night trip

8/10 Very good

Nice clean hotel
Barbara, 1-night trip

8/10 Very good

We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Russell, 1-night trip

2/10 Poor

Disgusting place
Joseph, 3-night trip

2/10 Poor

Location and my room was dirty, very poor housekeeping.
Penny, 1-night trip

2/10 Poor

Spacious room, good location, worst smell ever

The cigarette and pot smoke smell at this property was unbearable, especially for a family trip with kids (traveling for a funeral, no less). I know this area of Knoxville well and assumed the hotel would be in much better condition than it was. The room was had was large, but we couldn't bear to stay in it due to the overwhelming smells in the room, lobby and hallways. I got a refund for one of three nights, wish it was more. This place is a mess.
3-night trip

10/10 Exceptional

The best extended stay in Knoxville!

All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
5-night trip

2/10 Poor

Horrible smell filled the entire room and room looked like a bull ran through it
Evan, 1-night trip

2/10 Poor

The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.
Sheena, 1-night trip

2/10 Poor

Checked in ok. Went around back to go to room, open the door to the hallway and was hit with the smell of cigarettes and some pungent food smell. Supposed to be non smoking hotel. Went in room smelled like straight up cigarettes. Bathroom had mold in shower. There was no hair dryer. The furniture was old and worn out. The pillows smelled like cigarettes. The door leading out back did not have a lock so the building wasn't secure. All night long things were moved and clanked on the floor above. Couldn't sleep because of the noises. Had the leave the fan on full blast just to stay cool. Don't stay here.
Sherri, 1-night trip

10/10 Exceptional

I enjoyed my short stay there.
Dennis, 1-night trip

2/10 Poor

I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud. Do not stay here.
Kathryn, 2-night trip

4/10 Fair

Dont be cheap and go elsewhere

Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Nevaeh, 1-night trip

8/10 Very good

OK. Hotel

Pretty decent hotel for the price
Shaun, 1-night trip

8/10 Very good

Extend your stay-yes please!

The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Jason, 1-night trip

6/10 Good

It was close to my family .
Walter, 2-night trip

2/10 Poor

burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
bill, 2-night trip

4/10 Fair

Buggy weekend!

Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Kenneth, 2-night trip

8/10 Very good

Clean and inexpensive. I stop here regularly, and have for years.
Thomas M, 6-night trip

6/10 Good

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
3-night trip

2/10 Poor

The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.
Desiree, 1-night trip

10/10 Exceptional

Great place to stay!

Absolutely wonderful. Very clean, Staff Awesome! Great location with plenty of restaurants and the mall nearby. Highly recommend staying here. I would definitely go back to stay there. Wonderful all around.
Katrina, 3-night trip