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Hotel Carolina Bacalar

4.0 star property
Beachfront hotel in Bacalar with outdoor pool and restaurant

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Photo gallery for Hotel Carolina Bacalar

Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers
Standard Double Room, Garden View | View from room
Snack bar
Deluxe Room, Lagoon View | Garden view
Standard Room, Garden View | 1 bedroom, in-room safe, iron/ironing board, rollaway beds
Escape to Hotel Carolina Bacalar, where relaxation meets indulgence. Enjoy a daily manager's reception on the picturesque terrace or garden, indulge in spa services like deep-tissue massages, and savor meals at Restaurante. Connect with free in-room WiFi and unwind by the outdoor pool or children's pool with sun loungers. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
$143 nightly
The total price is $176
Oct 2 - Oct 3
Total with taxes and fees

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Lagoon View

Deluxe Room, Lagoon View | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Deluxe Room, Lagoon View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 290 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Bathroom | Shower, free toiletries, towels

Standard Double Room, Garden View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

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Oct 10 - Oct 11
Total with taxes and fees
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About the neighborhood

Map
Boulevard Costera de Bacalar Sur # 625, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 19 min walk - 1.7 km
  • Cenote Cocalitos - 2 min drive - 1.1 km
  • Cenote Negro - 2 min drive - 1.8 km
  • Fort of San Felipe - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 5 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬5 min drive
  • ‪Albahaca - ‬3 min drive
  • ‪El Trompo de K'los - ‬5 min drive
  • ‪Blu Beach Club - ‬5 min drive

About this property

Hotel Carolina Bacalar

Hotel Carolina Bacalar offers a great location, putting you within a 15-minute walk of Lake Bacalar. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • On a private beach
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Traditional architecture

Accessibility

  • Visual fire alarm

Room amenities

Be entertained

  • MP3 docking station
  • 40-inch Smart TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Dining

Restaurante - Onsite family restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children

Children & extra beds

  • Rollaway beds are available for MXN 450.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 AM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Carolina Bacalar
Carolina Bacalar
Hotel Carolina
Hotel Carolina Bacalar Hotel
Hotel Carolina Bacalar Bacalar
Hotel Carolina Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Carolina Bacalar offer free cancellation for a full refund?

Yes, Hotel Carolina Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Carolina Bacalar?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 AM.

Are pets allowed at Hotel Carolina Bacalar?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Carolina Bacalar?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Carolina Bacalar?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Carolina Bacalar and nearby?

Have fun with nearby activities like kayaking and sailing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Hotel Carolina Bacalar also has a garden.

Are there restaurants at or near Hotel Carolina Bacalar?

Yes, there's an onsite restaurant, Restaurante.

What's the area around Hotel Carolina Bacalar like?

Hotel Carolina Bacalar is a short 14-minute walk from Lake Bacalar and 3 minutes' walk from Cenote Esmeralda.

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Reviews

Hotel Carolina Bacalar Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was great and a highlight of the stay with many guests praising its quality. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Lagoons
Kayaking
Lobby
Food
Refrigerator
View

Reviews

10/10 Exceptional

Todo excelente fue mi segunda vez en este hotel, en realidad es muy cómodo !
Martha, 3-night trip

10/10 Exceptional

Excelente

El hotel está muy bonito, las habitaciones muy limpias y la atención muy buena, la comida del restaurante muy bien también, el acceso a la Laguna también muy bien.
Carla, 3-night trip

10/10 Exceptional

I really like that hotel
Carlos, 3-night trip

10/10 Exceptional

Lugar idóneo para disfrutar de Bacalar
JOSE ALEJANDRO, 1-night trip

10/10 Exceptional

Excelente estancia
Ana, 4-night trip

10/10 Exceptional

My family and i absolutely loved this property. Such a dream vacation, comfortable stay, and very relaxing 🙌
Johanna, 2-night trip

10/10 Exceptional

Lovely location, excellent staff and facilities. We really enjoyed our stay!

10/10 Exceptional

Great place!
elizabeth, 2-night trip

10/10 Exceptional

Very clean property a couple steps away to the lagoon and a friendly staff made our stay enjoyable
ERIC, 2-night trip

10/10 Exceptional

Es un hotel hermoso sus cabañas a la orilla de la laguna es algo muy agradable para los niños, tienen kayac gratis para los huéspedes
CARLOS HUMBER, 1-night trip

10/10 Exceptional

Super muy bonito
JJuana, 2-night trip

10/10 Exceptional

Buena ubicación , la laguna accesible para nadar . En general todo el servicio es bueno , las habitaciones limpias , el hotel en buen estado
Tanya, 5-night trip

10/10 Exceptional

Fantastic location, friendly and helpful staff
Marc, 2-night trip

10/10 Exceptional

un lugar muy placido para ir de vacaciones y disfrutar
DulceJanett, 2-night trip

10/10 Exceptional

Todo hermoso .. nos encantó
Maria, 2-night trip

10/10 Exceptional

Great place and staff

Pretty property, great friendly staff, beautiful setting on the lagoon and close enough to town to walk in
Nicholas, 2-night trip

10/10 Exceptional

Excelente, la mejor experiencia.
Mafe, 2-night trip

10/10 Exceptional

El Hotel es pequeño pero bonito, tiene lo necesario y cómodo. Me quedo a deber en su comida, en algunos platillos necesitan mejorar y servir los platillos calientes.
Lizbeth, 3-night trip

10/10 Exceptional

Hotel muy agradable

El hotel está muy bonito, descansamos muy bien, las camas cómodas y las habitaciones limpias, el baño muy cómodo. La comida está rica y el servicio muy bueno. En general nos gustó mucho la experiencia
lorenza, 2-night trip

10/10 Exceptional

Great place, has it all.

Everything you need in one place. Clean rooms, great service. Bar staff was amazing (moises). They just need better wifi but then maybe it was a blessing to not be connected.
Luz Rachel, 4-night trip

10/10 Exceptional

Bacalar stay

Beautiful place. Has paddle boards and kayaks.
Shawn, 1-night trip

10/10 Exceptional

Muy bien las instalaciones lo que sí es de difícil acceso al lago
Arturo, 4-night trip

10/10 Exceptional

Muy agradable el hotel, el acceso y la vista a la laguna muy agradables, buena comida la que se ofrece.
Eduardo, 2-night trip

10/10 Exceptional

Beautiful hotel
Viviana, 4-night trip

8/10 Very good

Bueno
Daniela, 3-night trip