我可否免費取消下龍綠寶石郵輪酒店的預訂，並獲發全額退款？

可以。下龍綠寶石郵輪酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

下龍綠寶石郵輪酒店是否設有泳池？

是的，此住宿設有室外泳池。

下龍綠寶石郵輪酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

下龍綠寶石郵輪酒店是否設有店內泊車位？

是的。自助泊車費用為每日 VND250000。

下龍綠寶石郵輪酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 VND1800000。

下龍綠寶石郵輪酒店的登記入住及退房時間為何？

登記入住開始時間：11:30；登記入住結束時間：12:00。退房時間為 09:30。

下龍綠寶石郵輪酒店店內與附近有什麼好玩？

下龍綠寶石郵輪酒店備有室外泳池。

下龍綠寶石郵輪酒店內或附近是否設有餐廳？

是的，Sapphire Bar坐擁本地及多國菜。

下龍綠寶石郵輪酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

下龍綠寶石郵輪酒店附近區域有何特色？

從下龍綠寶石郵輪酒店出發，短短 1 分鐘步程可到下龍灣，12 分鐘步程即達團洲公園。

下龍下龍綠寶石郵輪酒店優惠

Q: 下龍綠寶石郵輪酒店是否設有泳池？

是的，此住宿設有室外泳池。

Q: 下龍綠寶石郵輪酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 下龍綠寶石郵輪酒店店內與附近有什麼好玩？

下龍綠寶石郵輪酒店備有室外泳池。

Q: 下龍綠寶石郵輪酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

10/10 完美

2025 年 9 月 18 日

Awesome

Great cruise, staff excellent, food service amazing

gayleen (1 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 4 月 8 日

The Ha Long Sapphire Cruise was fantastic. The staff were lovely, the activities were fun, and we had a great time—special thanks to 'Sorry,' who kept us laughing! However, just a couple of things to make others aware: communication before the cruise was poor. I had trouble getting answers about transfers, which led us to make alternative arrangements. On the day of the cruise, we didn’t know where the meeting point was. I should’ve reached out earlier, but they also should have sent check-in info the day before. After contacting them at 10:30 AM and having to ring them, I finally got the location, and we arrived with just a minute to spare, which wasn’t the best start. We also booked two suites (only rooms left on our dates), but they were quite different. The large bath in the photos was only in one room, while the other had a smaller bath and window. When we asked, we were told the owner only photographed the best room, despite multiple complaints. Luckily, we had both rooms booked, so we could use the bath we preferred. But, If you’re booking a suite, make sure to confirm if you want the larger bath. Other than that, the cruise was well-organized, the food was great, and the staff were wonderful. We highly recommend the 2-night cruise—the second day was an amazing experience, and we enjoyed every moment!

Elaine (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 1 月 23 日

Buen crucero

Llegar al crucero fue algo lento pero al llegar alla la atencion del personal es excepcional La comida buena no espectacular si abundante La habitacion buen tamaño aunque las camas algo duras Lo mejor las vistas y la clase de Tai chi al amanecer

vivian (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 12 月 27 日

Arun (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 11 月 8 日

Recommend room 408. Whole cruisecwas great

Mark (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2024 年 9 月 28 日

Ha Long Bay is beautiful and staff from the cruise are very friendly. It was a good experience

Shao-Chin (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2024 年 9 月 2 日

David (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 8 月 16 日

Our trip with Sapphire cruises was amazing. The staff are so lovely, they provide you with SO much amazing food and the rooms are beautiful. There was nothing that could have improved our experience, a very memorable trip.

Kate (2 晚行程)

Expedia 真實旅客評價

6/10 不錯

2024 年 7 月 15 日

Ikke for alle, men sikkert fint for noen

Sikkert en fin reise for sosiale backpackere, med party og karaoke. Desom du heller vil slappe av og nyte utsikten som vi ville, bør du booke et annet cruise.

1 晚行程

Hotels.com 真實旅客評價

10/10 完美

2024 年 6 月 18 日

Herman (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 5 月 11 日

Great food, drinks, service and affordability. Expertly handled tour. Punctual travel schedules. A soul satisfying experience !

LINDSAY (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 5 月 3 日

the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you

Jenny (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 4 月 10 日

Comfort en un entorno idílico

El crucero está genial, la comida es exquisita y abundante. Los cocktails son mejorables.

SANDRA (1 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 3 月 28 日

Andre (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 2 月 18 日

The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time

Gerrit (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 2 月 12 日

Incredible staff

The staff was incredible and the food was fabulous.

Stacey (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 12 月 30 日

Suat Theng Doris (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2020 年 1 月 7 日

Magic Halong Bay

Excellent experience. Sunny was a wonderful host

Mark (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 11 月 25 日

1 晚行程

Expedia 真實旅客評價

8/10 很好

2019 年 11 月 24 日

2 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 11 月 20 日

2 晚行程

Expedia 真實旅客評價

8/10 很好

2019 年 10 月 4 日

Amazing trip!

We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate. A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy. We loved it! And completely accomodating for our Miss 6.

Joanne (2 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2019 年 9 月 27 日

The ship was older than it looked on the photos of the website. The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice. As I paid bit more than other Cruise, it was little bit disappointing.

Iris (1 晚浪漫旅程)

Orbitz 真實旅客評價

10/10 完美

2019 年 9 月 10 日

Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic

1 晚行程

Wotif 真實旅客評價

8/10 很好

2019 年 8 月 21 日

I went for two days and one night through Saphire and the following are the pros and cons: PRO: -Good service -Good rooms and jacuzzi in the bathroom - Free activities like swimming and kayaking CONS: -Most of the staff members don’t understand English making it difficult to communicate -The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before. - drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too. - if you have a liking towards think and tough pillows, you’re ready for a good sleep. - you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon) Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.

1 晚友伴旅程

Expedia 真實旅客評價

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常見問題

我可否免費取消下龍綠寶石郵輪酒店的預訂，並獲發全額退款？

下龍綠寶石郵輪酒店是否設有泳池？

下龍綠寶石郵輪酒店是否允許寵物入住？

下龍綠寶石郵輪酒店是否設有店內泊車位？