• When I arrived at around 6:15 pm, the parking lot was completely full, so I had to park on the lawn as all the spaces were filled. After checking in, I learned that the WiFi was terrible (at least in my room), the towels were old (thin) and there was someone else’s hair was on bathroom floor. Yuck! Despite it being 80 degrees outside, the AC in the room had been set to 62, but it felt much colder, so I had to turn the heat on just to make it bearable. After I had gone to bed, a jarring sound woke me up at about 9:30pm. It sounded like a motor that was revving in idle. It literally made the furnishings in the room (114) vibrate. I called the front desk to learn that it was actually a Jacuzzi on the floor above me. She actually said she could hear the noise over the phone. She also said they have had multiple complaints from other guests in the same room in the past, but the manager would do nothing about it. Since the hotel was fully booked, the option of moving to another room was off the table. Since there is no way I could have slept in that room, I elected to check out only a few hours after checking in! On top of that, since there was no WiFi available in my room, I could not go online to find another hotel. I had to drive, at night, to the nearest town to get a cell signal to book another room that was about an hour away. Absolute insanity!