6/10 不錯
2025 年 10 月 24 日
Room for improvement
This hotel is very nice, as it should be for the price. Beautifully decorated, great location, lovely facilities/amenities.
Once we arrived, the bellhop offered to take our suitcases to our room. It took them 2 hours to deliver to our room which caused us to be late for events we had scheduled.
Additionally, I immediately noticed our room was quite hot and flagged it to the staff asking if they could take a look. For 3 days our AC was not really working and I talked to reception 4 times about it with no real resolution. They continued to ask if our balcony door was shut all the way (of course, it was) and said they would send someone. We waited up on our last night for over 90 minutes (until midnight) for someone to come, and no one did. Frustrating experience.
Overall, this hotel is quite nice but we had a frustrating experience with it, especially for the price. Room for improvement I suppose.
Tyler
Tyler (2 晚行程)
Hotels.com 真實旅客評價
