Generally good, but a few significant problems.
* no enforcement of "no smoking". Multiple people smoking vapes and cigarettes at the pools every day. No enforcement by staff and it was obvious to smell. All kinds of staff walked by without doing anything.
* Staff "marketing" in the lobby. Guys who harass you to sign up for a 90 minute class for some coupon or something like that. You end up trying to avoid the main lobby at all cost because you're going to be harassed by some aggressive "marketing" person every time they see you. You paid for a relaxing resort, but you're being bugged to watch something like a time-share presentation all the time - yuck.
* aggressive cigar and jewelry sales on main pathways. Again, they generally make the campus unpleasant to be at.
* did not honor my shellfish allergy at the sushi restaurant and brought out a shrimp nigiri on my plate. I am not deathly allergic to shellfish so it was no big deal but this is a serious problem.
* all prices listed everywhere on the resort are in USD, but then when it's time to check out and the bill comes it's in DOP, so it makes it hard to validate that the bill is correct. I made the staff adjust the DOP to USD and it seemed OK, but for example, we did two excursions for $30 each, but then, a few days later, when I asked her to convert the DOP to USD on the bill it was $61. That was the case for every line item and then the total bill in DOP was converted to USD. Am I paying extra for conversion?
