2/10 Poor
14 September 2023
Firstly, let me tell you that I had noted your hotel months ago prior to our road trip in Europe. At the time I didn't book right away not knowing which day we would be in Vianden. A few days ago I finally booked entering only the hotel name.Victor Hugo hotel and restaurant. It just so happened that it was another one with the same name in France. We ended up having to book a last minute hotel here in Vianden. Would you be kind enough to reimburse my night for the one in France as I am a very loyal customer and .it is a very legimite error. Thanks in advance.
Claire
Claire, 1-night trip
Verified Expedia guest review