Everything was perfect - From our valet (AJ) to guest check- in (Will). Will was so welcoming and extremely pleasant and professional. We would definitely stay at Shinola again!!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Perfect, just missing a desk
Great place to stay in downtown Detroit, restaurant is excellent and everything is high quality. Only issue is that there was no desk in the room to do work!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Klaudia
Klaudia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Staff was great. Great location and atmosphere. Will definitely be going back. Perfect getaway for my wife and myself.
Lyndsi
Lyndsi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Timeless in Downtown Detroit
We loved the hotel. Located right in the middle of Downtown Detroit. It allowed us to walk everywhere we wanted to go.
There are multiple bars in the complex, and restaurants to suit all your needs.
The room was spacious , and had all amentities I would expect a hotel of that caliber to have.
The staff went above and beyond to greet us, help. and serve our needs.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Over charging credit cards
My credit card was charged 3 times for three different amounts ($599,$605,630) for a one night stay. The charges happened throughout the day. Had a horrible time getting a true explanation. Now have over $1200 pending In my account for the 2 charges not correct.
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Too notch
Everything was top notch. Staff were friendly and helpful. Accommodations were stylish and clean. Would recommend the Shinola Hotel to everyone!!!
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Amazing experience at Shinola Hotel
I’m not sure if my “king” room got upgraded, but I kind of gasped when I saw my room. Huge, corner room on the 8th floor with amazing views of the city. I booked a queen room for my daughter and they put us right next to each other in our own suite of rooms. I’ve never seen that before, but it’s like we had our own entryway with a library! So cool. Just a beautiful room with amazing details and design. The location is walkable to most things and you can easily catch the train to Midtown. The staff makes you feel like family, they are that good. The lounge in the lobby is really nice and has a wood fireplace that you can sit by to get warm (it was really cold when we were there at Thanksgiving). The restaurant in the lobby (San Morello) is fabulous. I can’t wait to visit Detroit again and stay at the Shinola Hotel, maybe when the new Hudson’s opens. It’s literally next door.
Susan
Susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Marianne
Marianne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Beautiful hotel
W head a great stay at the beautiful Shinola hotel!! The rooms are fabulous, the staff is very helpful and friendly and the location can’t be beat. We will definitely be back!
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Todd
Todd (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Our stay was very enjoyable. The staff was friendly and helpful. The hotel was clean both in public areas and in our room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Anniversary celebration
Celebrate our anniversary each year here before the Thanksgiving holiday. Love the uniqueness and beauty of the hotel. Also Detroit getting ready for the holiday season!
Cheryl
Cheryl (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Patrick
Patrick (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Predictably Great Stay
My wife and I always try to stay at the Shinola when we come to Detroit. It never disappoints. Great location, service and amenities.
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Gregory Thiess
We stayed for a wedding hosted at Shinola. We were very pleased with the accommodations, food and beverages, and the courtesy and efficiency of the hotel staff. We would definitely stay at Shinola for future visits to Detroit.
Gregory
Gregory (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Thao
Thao (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Lori
Lori (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Birthday Lions trip
Clean high standards great service complimentary wine for celebration
Fred
Fred (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Mixed Bag
Beautiful hotel. Staff was great: friendly and helpful. But too many strange incidents.
The elevator went down and didn’t work for two days causing lines and gluts when trying to go both up and down.
The lobby is beautiful and my wife and I wanted to get a drink and sit in the lobby sitting area and chat one evening. But a family had hijacked the whole room. Their kids were running around and screaming as if they were in a playground making it impossible to sit there. The desk clerk gave us a free bottle of champagne, apologized and asked us to drink in our room. We were surprised that they let these wild kids take over the whole lobby.
At breakfast one morning there was a large piece of paper In my yogurt. I fished it out and showed it to the waitress who was embarrassed and apologized, saying it was from the container and had fallen into the yogurt. She brought me a new one.
Very strange stuff for a hotel that has such a high class reputation. These are things you’d expect at a cheap motel.