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One Tijuana Otay

3.0 star property
Hotel in Tijuana, connected to a shopping center

Choose dates to view prices

Photo gallery for One Tijuana Otay

Reception
Lobby
Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free WiFi
Interior
Lobby
In Mesa de Otay, One Tijuana Otay offers an eco-friendly retreat with a delicious breakfast buffet and convenient laundry facilities. Unwind in the hotel’s smoke-free premises, enjoy free self parking, or grab a snack at the deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Self parking
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
$87 nightly
The total price is $99
Nov 7 - Nov 8
Total with taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Digital channels
Daily housekeeping
Desk
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Digital channels
Daily housekeeping
Desk
  • 200 sq ft
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Outdoor pool

Fiesta Inn Tijuana Otay

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,295 reviews
$118 nightly
The price is $144
Nov 8 - Nov 9
Total with taxes and fees
Fiesta Inn Tijuana Otay
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About the neighborhood

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • Cross Border Xpress - 6 min drive - 6.0 km
  • Macroplaza Insurgentes - 7 min drive - 7.9 km
  • San Ysidro Border Crossing - 9 min drive - 9.3 km

Getting around

  • Tijuana Intl. Airport (TIJ) - 8 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive
  • San Diego, CA (MYF-Montgomery Field) - 31 min drive
  • San Diego, CA (SEE-Gillespie Field) - 44 min drive
  • San Diego Santa Fe Depot - 26 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

At One Tijuana Otay, you'll be within a 10-minute drive of San Ysidro Border Crossing and U.S. Consulate General Tijuana. Free perks include WiFi and buffet breakfast daily between 6:00 AM and 10:00 AM. Also, Macroplaza Insurgentes and CAS Visa USA are within a short drive. The helpful staff and airport proximity get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 100 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Snack bar/deli
  • Water dispenser

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Parking

  • Self parking costs MXN 100 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

Does One Tijuana Otay offer free cancellation for a full refund?

Yes, One Tijuana Otay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at One Tijuana Otay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at One Tijuana Otay?

Yes. Self parking costs MXN 100 per day.

What are the check-in and check-out times at One Tijuana Otay?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at One Tijuana Otay?

No, this hotel doesn't have a casino, but Caliente Casino (6-min walk) and Caliente Racetrack Casino (6-min drive) are both nearby.

What's the area around One Tijuana Otay like?

One Tijuana Otay is in Mesa de Otay, a short 8-minute drive from Tijuana Intl. Airport (TIJ) and 14 minutes' walk from U.S. Consulate General Tijuana. Travelers say this hotel is in a good location.

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One Tijuana Otay Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Restaurant
Bar
Service staff
Location
Shopping center
Parking
Bathroom
Breakfast
Store

What guests liked

  • Plenty of dining options were available within walking distance. (8 reviews)
  • Breakfast was a highlight with excellent and delicious options available. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Excelent location
Oscar, 2-night trip

8/10 Very good

The hotel is situated right in the middle of a shopping center, featuring numerous restaurants, a movie theater, numerous stores, and a casino.
Elvia, 2-night trip

10/10 Exceptional

Great place to stay,
Angel, 2-night trip

10/10 Exceptional

Great place to stay when visiting US consulate.
Rishi, 2-night trip

8/10 Very good

I needed a quiet, safe place to spend the night before jumping on a plane back down to Puerto Vallarta, and this place hit the mark for price, cleanliness, and proximity to the airport. I appreciated that breakfast was included; that was really a nice touch.
Charity, 1-night trip

10/10 Exceptional

Todo excelente
Raul, 1-night trip

10/10 Exceptional

Excelente todo
Cristina, 1-night trip

10/10 Exceptional

Excellent welcoming
MARTIN, 1-night trip

10/10 Exceptional

Clean, comfy spot! Definitely recommend for a family.
Valeria, 3-night trip

10/10 Exceptional

In the middle of the plaza, everything is close…
Sheldon, 3-night trip

6/10 Good

Dirty rooms. Good location
Rodrigo, 3-night trip

10/10 Exceptional

Nice
Jose, 1-night trip

10/10 Exceptional

Nice place and service
Eliezer, 1-night trip

10/10 Exceptional

Clean and comfortable
Adilene, 1-night trip

10/10 Exceptional

All amenities around the corner
Lauro, 2-night trip

10/10 Exceptional

.
Daniel Humberto, 3-night trip

10/10 Exceptional

Excellent
Richard, 2-night trip

4/10 Fair

The hotel is below average when it comes to cleanliness. The rooms are very small, no blow dryer or iron. Very noisy.
Dulce, 1-night trip

10/10 Exceptional

.
Moises, 1-night trip

10/10 Exceptional

Ok
Gerardo, 1-night trip

6/10 Good

The staff were great, the hotel rooms were clean and comfortable. Location is great with ease of many food and shopping around. Access is limited especially when trying to obtain ride services especially early morning. The hotel is just above a hostel status. I guess my expectations were a little higher reading all the reviews.
2-night trip

4/10 Fair

The staff was rude and they charged me extra fees which was so annoying
Briseida, 1-night trip

6/10 Good

I already send my comenta to the property
MARIA, 1-night trip

2/10 Poor

All bad
ricardo, 1-night trip

4/10 Fair

horrible experience

this was our second time staying here . the first time was okay , the music outside was a little loud but was fine we decided to stay here again because it’s convenient for us and i enjoyed the shopping mall. we decided to give it another try . We stayed here on our wedding night and unfortunately had a really disappointing experience. We got locked out of our room and couldn’t get back in until the next morning, we didn’t receive an apology we just got switched to another room without any of our stuff . The room itself wasn’t much better. The floors weren’t clean, the shower hadn’t been properly cleaned, and there was no extra toilet papper they did not restock. The towels were very worn out and should’ve been replaced a long time ago. Overall, it felt like the staff didn’t care much about the guests or the condition of the rooms. Definitely won’t be coming back, and I wouldn’t recommend it if you’re looking for a comfortable or reliable stay.
Karla, 1-night trip