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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel with 24-hour fitness, near Rush University Medical Center

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Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Front of property – evening/night
Premium bedding, down duvets, in-room safe, desk
Lobby
Reception
Breakfast area
Nestled in the heart of West Loop, Hotel Chicago West Loop offers an inviting retreat with shopping on site and a 24-hour gym to stay active. Connect to free WiFi, unwind in the lobby with coffee/tea, and appreciate helpful staff who have left a lasting impression on previous guests.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Parking available
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Multilingual staff

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is HK$1,011
HK$1,187 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

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Crowne Plaza Chicago West Loop by IHG

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  • Parking available
  • Free WiFi
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8.8 out of 10, Excellent, 1,380 reviews
The price is HK$1,041
HK$1,222 total
includes taxes & fees
24 Aug - 25 Aug
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About the area

Map
1622 W Jackson Blvd, Chicago, IL, 60612

What's nearby

  • Rush University Medical Center - 5 min walk - 0.4 km
  • United Center - 8 min walk - 0.7 km
  • University of Illinois Chicago - 10 min walk - 0.9 km
  • Millennium Park - 4 min drive - 4.3 km
  • McCormick Place - 6 min drive - 6.7 km

Getting around

  • Chicago Midway Airport (MDW) - 26 min drive
  • Chicago O'Hare International Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago, IL (DPA-Dupage) - 47 min drive
  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Union Station - 28 min walk
  • Illinois Medical District Station - 7 min walk
  • Polk Station (Pink Line) - 10 min walk
  • Ashland Station (Green Line) - 11 min walk

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Church's Texas Chicken - ‬4 min walk
  • ‪Dr Murphy's Food Hall - ‬9 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

At Hotel Chicago West Loop, SureStay Collection by Best Western, you'll be a short five-minute drive from United Center and Millennium Park. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the comfortable beds and helpful staff. Public transportation is only a short walk: Illinois Medical District Station is 7 minutes and Polk Station (Pink Line) is 10 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 115 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Secured on-site self-parking (USD 35 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • 24-hour fitness centre
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Portable shower seat
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
ROOM

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Secured self-parking costs USD 35 per night with in/out privileges

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Property Registration Number 60612

Also known as

Hotel Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Chicago West Loop
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes. Self-parking costs USD 35 per night. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) is nearby.

What is there to do at Hotel Chicago West Loop, SureStay Collection by Best Western and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Chicago West Loop, SureStay Collection by Best Western like?

Hotel Chicago West Loop, SureStay Collection by Best Western is a short 7-minute walk from Illinois Medical District Station and 9 minutes' walk from United Center. Travellers recommend the hotel for its walkable location.

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Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Parking
Location
Concerts
Bathroom
Restaurant
Events
Lobby

Reviews

10/10 Excellent

Great place to stay, parking was included and very convenient
Yasmine, 2-night trip

10/10 Excellent

This is such a great boutique hotel, very clean, staff us amazing
Gabriele, 2-night trip

10/10 Excellent

Ideal for being near United Center.
Christian, 1-night trip

8/10 Good

Very quiet and comfortable. The staff was nice too.
Amethyst, 2-night trip

10/10 Excellent

The rooms are charming. Great for one or two people with a lot of storage you don't see in most hotels. The 24-hour coffee machine was also a boon!
Zach, 2-night trip

8/10 Good

Hotel needed some updating and rooms were small for the price but the staff was accommodating, answered my questions were consistent throughout my trip.
Gabrielle, 2-night trip

10/10 Excellent

Short walk to United center
Melissa, 2-night trip

6/10 Okay

Nice staff, great location and good parking but no amenities.
William, 1-night trip

8/10 Good

clean, accessible to other places, friendly staff
Sandra, 4-night trip

10/10 Excellent

I was pleasantly surprised by this hotel.
Jared, 1-night trip

8/10 Good

Enjoyed my stay!
Cristina, 1-night trip

10/10 Excellent

Perfect
George, 3-night trip

6/10 Okay

Staff was courteous but they charged two days parking for a one night stay. Next time I'll use public parking.
Steve, 1-night trip

8/10 Good

Rooms are very small but have everything you could need, fridge, microwave, spacious shower. The room wasn’t particularly clean (floors, baseboards, surfaces) but the value for the money is good.
Amber, 1-night trip

8/10 Good

Hotel Chicago West Loop was super convenient since it is walking distance to the United Center. The hotel was clean and the staff were extremely pleasant, helpful and knowledgeable. The parking lot is kind of small but the parking garage next door is available so not a terrible option at only 12$ more than the 25$ for the hotel lot. All in All an excellent stay and I hope to recreate again for any future events at the United Center.
Matt, 4-night trip

8/10 Good

!
Andrew, 1-night trip

8/10 Good

If you know, you know
Andrew, 3-night trip

10/10 Excellent

Great room, friendly service
Kelly, 1-night trip

6/10 Okay

The employees were nice but I would not recommend staying at this hotel. They should renovate the entire space and add fresheners to the building. There's potential at this hotel, but I guess for the price it works out well for others.
Brianna, 4-night trip

10/10 Excellent

Loved all the mirrors in the hallway of each floor !
Tkyzha, 3-night trip

10/10 Excellent

This was a very comfortable stay. It was very quiet, clean and the staff were very friendly. It felt very safe here as well with the security features.
Heather, 2-night trip

8/10 Good

The hotel was nice room was very clean every worker was so nice and helpful we would stay again
Sarah, 3-night trip

6/10 Okay

small rooms. Staff was unavailable when I got there and you can't get in without a keycard making it difficult to check in. Otherwise, staff was fine. Wifi was terrible.
Kevin, 3-night trip

6/10 Okay

Truly just the definition of okay. The staff was friendly, but the facilities are just poor, dirty, and old. There were bugs in my room, trash in the shower train, and the baseboards were covered in dirt. So, I would only stay here if you need a cheap accomodation!
JT, 2-night trip

6/10 Okay

Room was nice. Everything was clean, and the bed was comfortable. Staff were responsive but not super informative - initial Wi-Fi password they gave was wrong. Breakfast was very limited. Parking wasn’t free and quite expensive - paid $37 to park in the garage next to hotel.
Emmanuel, 1-night trip