It was a terrible experience. The hotel told us if it was two of us coming in we had to pay for parking twice. The website does not state this. The ppl that checked in before me didn’t have that extra charge. The staff was rude and didn’t care how the customer was affected nor inconvenienced.
All they cared about was I booked through a third party. I didn’t stay. I was so uncomfortable with the lack of customer care I left.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Garland
Garland (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月29日
I expected better
It was nice in the lobby but the rooms need a little updating, The bathroom for sure. The bed was alright but it felt like the sheets where starched just real stiff and rough feeling
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
dominique
dominique (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月25日
dominique
dominique (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Just a quick trip and one night stay.
Darin
Darin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Travis
Travis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Marie Alexandra
Marie Alexandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
A fantastic place to stay!
Everyone was very nice and easy to work with. The room was perfectly clean and the beds were comfortable. I was with my sister and we both felt safe in the hotel and parking garage, as it was well-lit. I would definitely go back.
Jenny
Jenny (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
Bode
Bode (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Erica
Erica (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Couples get away
It was amazing they upgraded us to have access to the 19th floor where we had access to cocktails and free breakfast!