Friendly staff! Very easy going. There was some trash laying around outside but it seemed to be from bad guests. I see a bright future, I understand there is new ownership/management. Would definitely stay again, needs some repairs but I believe the new caretakers will get it under control soon enough.
sam
sam (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Not a clean hotel!!!
There was drug activity in the parking lot, filthy room, no hand towels it washclothes available, 2 lights were burned out, remote control didn't work, and a beeping steady from the dishwasher that was annoying. There was loud voices in thd room a few down the hall i could hear in my room as well. I let them knos at the front desk and he said he couldnt do anythjng about it but move me to a different room. So he did that but it was also very dirty and stained carpets that were dirty. Not a sage hotel and I left an hour after arriving because I just wasnt comfortable staying there nor did I feel my vehicle was safe in tge parking lot.
Terri
Terri (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
I’d stay somewhere else
I do not recommend, even for the price. It’s super dirty, run down, a bit sketchy, definitely long term tenants, not at all like pictures.
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月14日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月29日
Krista
Krista (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Worst stay in Minneapolis.
Poor excuse for a hotel. Felt more like a homeless shelter. Dirty, smells, rooms are in rough condition, no towels in the room, no garbage bag in the waste bucket, linen was old and in rough shape. Spend an extra $10-$20 and stay somewhere better. Hotels.com should kick them off the website. Never again
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月20日
Nort worh the stay at all.
Not worth the stay ar all. It looks this hotel is hosting people for long term and not ahort term. The bathroom water kept running all night. The haveold in the room that probably been there for a while. Not worth the stay, especially if you have kids.
hashim
hashim (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Nicole
Nicole (1 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年10月15日
About the only good thing about this hotel was the staff, who were nice. Otherwise Sonesta should be ashamed of having its name associated with this place--extremely run-down buildng and furnishings, has the feeling of a lot of people living there rather than being hotel guests, dirty laundry piled in the hallways, etc. Not recommended until under new management and some renovations are done.
Kevin
Kevin (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月7日
This place was a dump. All we need is quiet, safe and clean and this was none of these. Dirty common areas and suite. Interior door to bedroom broken off of hinges so if you tried to move it, it fell off. None of the exterior doors to the building worked with the key card and were constantly propped open with a dirty sock, tissue box, etc. When I asked about it at the front desk I got an apathetic "none of them work" and when I said it was dangerous, I got a shrug. Constant party noise from neighbors, even after reporting to front desk. Seemed like people live here long term, which I don't have a problem with, but the parking lot was full of cigarette butts and other trash. Grounds were unkempt and trashy. See that nice photo of entry? Couldn't be farther from the truth! Sketchy property all around. Stayed here for 4 nights and never got any room cleaning, fresh linens or trash removal. All of the complimentary soaps and conditioners were empty. Shower curtain way too small so it flooded the floor. Never again!
William
William (4 晚浪漫旅程)
Travelocity 真實旅客評價
6/10 不錯
2024年10月6日
AC didn't seem to work right.
Over all I enjoyed my stay. The water pressure in the shower was awesome. Though, I think the AC in the room we stayed in needs service or replacement. Room 345. It just kept making the room more and more humid. We soon realized it was cooler outside than in, shut it off and opened the windows. I loved that we could open the windows. Related to the increasing humidity, the sort of air diverter thing on top of the AC had a considerable amount of black mold growing on and in it. I guess the plastic could be stained and un-cleanable, but it looks like it could be cleaned and someone tried at some point. Probably needs some disassembly to clean effectively.
The most bothersome thing about that room was that the exterior building lights shined out the bottom of the curtains in the bedroom and the brightness made it difficult for me to sleep. I could not figure out a way to block the light. Having the blackout curtain be substantially longer could help I bet.
Elaine
Elaine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Christoph
Christoph (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月1日
Didn’t love the room because it wasn’t clean and had an awful smell
Abiah
Abiah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Gabriel
Gabriel (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
There were no towels in my room, and when asked the guy at the front desk said there were none left. Lots of noise coming from the halls throughout the night. Location was mostly convenient, and staff was polite. Good enough for what I needed but not somewhere I would return. It’s alright if you’re just looking for somewhere to sleep.
Jamie
Jamie (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
Rude staff
Stephanie
Stephanie (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Great
Alvino
Alvino (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月26日
The rooms are great, and the staff was great. Always people hanging around the parking lot, so it did not feel overly safe to me returning to room at night.