我可否免費取消湖畔城堡水療渡假村及會議中心的預訂，並獲發全額退款？

可以。湖畔城堡水療渡假村及會議中心在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

湖畔城堡水療渡假村及會議中心是否設有泳池？

是的，此住宿設有室內泳池及室外泳池。

湖畔城堡水療渡假村及會議中心是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻，每隻寵物的重量上限為 23 公斤。此住宿收取每間住宿每次入住 USD150.00的費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

湖畔城堡水療渡假村及會議中心是否設有店內泊車位？

是的。自助泊車費用為每晚 USD10。代客泊車費用為每晚 USD25。住宿設有電動車充電站。

湖畔城堡水療渡假村及會議中心的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：05:30。提早入住收取 USD50.00 附加費 (因應供應情況而定)。退房時間為 11:00。延遲退房收取 USD50.00 附加費 (因應供應情況而定)。住宿可提供特快退房與零接觸退房服務。

湖畔城堡水療渡假村及會議中心店內與附近有什麼好玩？

你可享受滑翔傘、滑水及划艇等店內活動的樂趣，並到店內網球場精進球技。附近其他休閒康樂節目包括洞穴歷奇。你可享用 SPA 服務，於熱水浴缸中療癒五感。湖畔城堡水療渡假村及會議中心亦備有2 間酒吧、室外泳池、24 小時健身中心、桑拿、野餐區及花園。

湖畔城堡水療渡假村及會議中心內或附近是否設有餐廳？

是的，此住宿附設 2 間餐廳。

湖畔城堡水療渡假村及會議中心附近區域有何特色？

從湖畔城堡水療渡假村及會議中心出發，短短 9 分鐘步程可到平台岩湖，16 分鐘步程即達月光海灘。旅客都表示，此度假村位置便利。

布蘭森湖畔城堡水療渡假村及會議中心優惠

Q: 湖畔城堡水療渡假村及會議中心是否設有泳池？

是的，此住宿設有室內泳池及室外泳池。

Q: 湖畔城堡水療渡假村及會議中心內或附近是否設有餐廳？

是的，此住宿附設 2 間餐廳。

10/10 完美

2025 年 10 月 5 日

It was beautiful! The staff was very friendly and helpful at check in and out. The wait staff in the dining area was very attentive and friendly. Actually all the staff we encountered was very friendly. Would definitely be back!

Megan (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 2 日

Spa was nice, dated but friendly. Problem was they charged me for 2 stays. On my card. Charged me twice. And i payed in cash. Charged my card twice and still havent got a refund.

Ryan (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 20 日

Shane (5 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 20 日

Jessica (3 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 20 日

Shawn (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 17 日

September getaway

Pet friendly. Friendly staff. Great pool.

Evan (3 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 15 日

Not great

The AC would not blow cold enough air (it never went below 73), there was a strong, mildew smell in the room, and then I was charged a resort fee when Hotels.com said all fees and taxes were included!

Robert (1 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 11 日

David (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 9 日

Great place. Nice location. Would recommend to anyone.

Gordon (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 5 日

Cerena (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 5 日

Staff were very accommodating and kind. We had a great stay!

Janet (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 2 日

Kala (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 2 日

Not what we expected

The amenities we expected weren’t there. The hot tub was down and out of service, no game room for kids, indoor pool was under maintenance and in our room there were issues with the toilet in our room and other problems such as cold food served from downstairs cafe. It just wasn’t what we usually see from this hotel.

Derik (3 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 1 日

Get rid of the bird

Arrived late with check-in around 1:30am after getting off work from an 18 hour day. Drove around for 15 minutes and couldn’t find a parking spot. Went to the counter to check in and host informed me that I had to pay to park anywhere on the property parking garage or outside. After paying $538 for a room and then being charged extra for garage parking because there was nothing left outside, I was not happy to say the least. Finally made it to my room after getting lost of the parking garage elevator/convention center, showered and went to sleep around 2:30. Was woken up at 6:30 to a bird chirping every 5-10 seconds. This continued until I left around 11:30am and I was not able to get back to sleep. I could hear the sound of footsteps down the hallway every time someone walked by. If you’re looking to get a good nights rest, I do not recommend staying here. *I tried to include the video of the bird chirping, but it would only allow photos.

1 晚商務旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 31 日

Randall (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 30 日

Update beds

Mattress was worn out

Mary (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 28 日

Jaime (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 27 日

Bryce (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 25 日

Beatiful on Table Rok Lake;

This is a Beautiful Place inside and outside and you are met at the front door with Friendly Doormen interested in your Stay; This is a Full Service Hotel and there are people and services everywhere; The only negative was it was Freezing inside and many guests and even Workers felt so; With a cool down the next day they could have turned off the Air Conditioning and it would have still been Freezing for a Week; Do a Servey of Guests and depend on them to say how warm or cold it should be; Not Management deciding in a Bubble; Otherwise Awesome and wonderful Teamwork there;

Robert (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 24 日

Chateau on the lake Branson, MO

skip Chateau go to Rock Lane Resort..... Chateau had no dinner service. went to both places to eat and no one waited on us. when they did it was so sloooow! 90 minutes no steak dinner!! No pool service eaither ya oreder and drinks never show up. Hot Tub is gross, no indoor pool as promoised . Also i asked them the day before about Kuerig maker to be replaced and once agian nope, so no coffee for the trip unless u go pay downstairs. lastly the air conditioner does not blow or cool down. oh and watch out for the back door patio lock. u can get locked out there. just horrible and no concerns on their part. just a room number we were!

Tim (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 20 日

Bull@#$%!

we had to cancel our reservation on the way to the Chatuea due to a car accident and they refused to refund us our money!!!! We never got to stay but still had to pay $240 after an accident on the interstate. What a bunch of @#$%^&*!!!

Jim (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 20 日

Debbie (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 17 日

Stephen (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 15 日

Family weekend.

Great experience. Friendly check-in, plenty of parking, beautiful view of the lake. They even have boat slip rentals, so I will definitely return and bring my boat. Very nice restaurant. Full service place.

Jason (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 14 日

Local traveler

The hotel itself was nice, and the bed—while firm—was still comfortable. The valet attendants were outstanding and truly the highlight of the stay. However, there were some disappointing aspects. During our entire three-night stay, housekeeping never cleaned the room, picked up dishes or trash, or brought fresh towels, despite us being gone early each day. For a resort, this was unexpected. Additionally, the spa and indoor pool were closed for renovations, which would have been helpful to know before booking. The resort fee also felt questionable, as many of the “resort” amenities were either unavailable or required an extra charge to use. I’ve traveled extensively across the U.S., and for the price, I’ve definitely experienced better value elsewhere.

Joshua (3 晚行程)

Hotels.com 真實旅客評價

湖畔城堡水療渡假村及會議中心

Chateau On The Lake Resort Spa and Convention Center

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