我可否免費取消海之恆星酒店的預訂，並獲發全額退款？

可以。海之恆星酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

海之恆星酒店是否設有泳池？

是的，此住宿設有室外泳池。

海之恆星酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

海之恆星酒店是否設有店內泊車位？

很抱歉，海之恆星酒店不設店內泊車位。

海之恆星酒店的登記入住及退房時間為何？

登記入住開始時間：12:00；登記入住結束時間：12:30。提早入住收取附加費 (因應供應情況而定)。退房時間為 09:30。延遲退房收取附加費 (因應供應情況而定)。

海之恆星酒店店內與附近有什麼好玩？

你可享受店內活動的樂趣，例如划橡皮艇、釣魚及踩單車，並在高爾夫球場練習揮桿。店內其他休閒康樂節目包括洞穴探險活動。你可享用 SPA 服務，又或在室外泳池中暢泳一番。海之恆星酒店亦備有24 小時健身中心及SPA 服務。

海之恆星酒店內或附近是否設有餐廳？

是的，店內餐廳坐擁本地及多國菜及海洋景。

海之恆星酒店是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

海之恆星酒店附近區域有何特色？

從海之恆星酒店出發，短短 8 分鐘步程可到還劍湖，4 分鐘步程即達河內歌劇院。

河內海之恆星酒店優惠

Q: 海之恆星酒店是否設有泳池？

是的，此住宿設有室外泳池。

Q: 海之恆星酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 海之恆星酒店是否設有店內泊車位？

很抱歉，海之恆星酒店不設店內泊車位。

Q: 海之恆星酒店是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

8/10 很好

2020 年 1 月 29 日

Friendliest staff and amazing views

The friendliness of all the staff (especially the manager Thao Le) was exceptional. The views were amazing and the overall experience was very relaxing. Scored down for cleaning as the shower room walls and bathroom floor was not cleaned to standard. Food was ok, set menu better than the buffet. Thanks to the staff i would highly recommend.

Brian (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 4 月 25 日

服務員細心親切，為住客提供優良的服務。 3日2夜的活動安排令我可以盡情放輕鬆，也可以體驗在下龍灣的美麗風景之下扒艇和參觀附近的名勝，這趟旅程很開心。

Law (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 16 日

Reana (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2023 年 6 月 13 日

The staff provided us with top tier customer service. They made us feel welcomed, safe, taken care of at all times and went out of their way to put us and our comfort first. Thank you Jay, Sam and Tin for your professionalism, hospitality and kindness. We will be sure to recommend Stellar of the Seas to our family and friends and hope to visit again some day.

Expedia 真實旅客評價

10/10 完美

2023 年 5 月 20 日

We had an incredible one night stay on the cruise. It was true luxury!! Staff was incredibly attentive and friendly. Tinh was especially great and had many stories to share about Vietnam that were very interesting. The rooms were very clean, beds super comfortable, and waking up to a view of the bay was even more incredible! Food was also delicious, but keep in mind you have to pay for beverages. One night was enough but we could have definitely stayed for two! Highly recommend treating yourself to a stay!

Expedia 真實旅客評價

10/10 完美

2023 年 3 月 15 日

Great experience. Staff wass great especially Eric and James. Worth doing the 2 night cruise.

Mario (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2022 年 10 月 18 日

Excellent luxury cruise. The staff is friendly and goes out of their way to make you feel comfortable. The rooms are exactly as pictures and the bathtub in the senior suite is incredible. The cruise starts at 1pm and ends at 11am, so don’t count on a full 2-day experience.

Natalia (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2022 年 6 月 6 日

This was the first cruise we have experienced. Harry, Tracy and Merlin were the best hosts we have come across. Harry spent sometime with us explaining the different islands and what they specialize in as well explaining the different fruits in the area. Tracy took sometime with us to explain the different areas on the speed boat and made us feel very welcome. Merlin also spent sometime with us at dinner on the top of the boat and explained some Vietnamese history which was a very nice touch. He was also the first person to serve us at the welcome lunch. We loved the experience on the cruise and will definitely come again in the future if we are in the area. Thank you to everyone on the cruise and to Harry, Tracy and Merlin!. Pravjot and Prakash

PRAVJOT (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2022 年 4 月 19 日

Rosario A A (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 4 月 19 日

Birthday treat in Ha Long Bay.

My daughter and her boyfriend stayed here for her birthday gift from myself to her, as I am not able to visit Vietnam at this time. They had the most amazing time and said the accommodation and staff were all excellent. From the food, spa treatments, kayaking, speed boat ride, to the views and everything in between it was a fabulous experience for them.

kathy (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2020 年 3 月 6 日

Can’t say enough about how great our stay was. The personal attention is amazing. From the moment you are greeted on to the ship the crew does everything they can to meet your every need. The food is very good. If you don’t like the options they will make something for you on the spot. Rooms are very clean. They have activities thru out your stay which are a lot of fun. Waking up in the rooms with a view of the bay is amazing. The rooms have little balcony’s you can sit on and relax. We traveled to Vietnam during the virus outbreak and this was a highlight of the trip because you could tell they where keeping a clean a sanitary environment. Would 100% recommend to anyone. Also arranging transportation thru the company is nice. They have very nice vans they take you from your pick up point to the harbor.

Lawrence (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2020 年 1 月 18 日

Staff was extremely friendly and nice. The food was good. Rooms were comfortable and clean. Just cannot fault anything. Everything was perfect. Highly recommend stellar of the seas!

1 晚友伴旅程

Ebookers 真實旅客評價

10/10 完美

2019 年 12 月 16 日

service and rooms were top notch! I would say the transportation situations from Hanoi should be thought through a better for single occupants. the seating in the 7 person shuttle does not have room for the odd person out.

2 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 12 月 1 日

Friendliest Stafd

Exceeded our expectations: sensational staff, room, food... we couldn't be happier. Thank you stellar of the seas team!

2 晚行程

Hotels.com 真實旅客評價

10/10 完美

2019 年 11 月 30 日

Personal super freundlich und zuvorkommend. Gästebetreuung war wirklich super. Alle Ausflüge und Aktivitäten sind top geplant. 2 Nächte lohnen sich auf jeden Fall.

Sabrina (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2019 年 11 月 18 日

Absolutely amazing experience: beautiful boat, great facilities and exceptional service from the crew. We loved every minute of it. If I had to make a criticism, one minor point would be that drinks could be better: a greater wine list and better cocktails would have been nice but I’m being picky here.

Christophe (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 10 月 9 日

The rooms are spacious, clean, modern and beautifully designed. The food was nice and the staff couldn’t be more helpful and attentive. My only negative point would be I feel the drinks such as tea, coffee and juice should be free for all customers

2 晚浪漫旅程

Ebookers 真實旅客評價

10/10 完美

2019 年 7 月 23 日

The condition of the boat and the well trained staff.

2 晚家庭旅程

Expedia 真實旅客評價

10/10 完美

2019 年 6 月 25 日

Kseniia (2 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 5 月 17 日

The stay really was STELLAR!!

Quick review: Amazing and would recommend to everyone. Everything is 5-stars. Longer Review: This is my first time to Halong Bay so I cannot compare other boats. This boat was simply fantastic. Service: The staff and crew could not have been friendlier and always working hard to make sure you are happy and get what you need. Boat: There's a swimming pool, golf putting green, bar, dining area, and a large sun deck on the top floor. Plenty of areas to relax and enjoy during your stay. The boat is only 7 months old, so it's in excellent condition. Food: The food was very good, but nothing extroardinary. This is not to say the food was less than my expectations. If you compare the food to a cruise line like Royal Princess and you rate them a 5 star, then Stellar would be 4 star. To be fair, Stellar is a big boat and not a gigantic ship. Price: from what I've researched, Stellar is more on the higher end. I would say the value is there though. The high price definitely meets what you are paying for. Overall, everything exceeded my expectations and I have nothing to complain about. Note: this has nothing to do with the boat, but don't expect to get wifi for 24 hours. This is how halong bay is.

Robert (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 4 月 29 日

Un service absolument incroyable, bien organisé. Le plus beau bateau et le plus moderne dans la baie d'Halong.

2 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 4 月 28 日

Impecável em todos os aspectos. Parabéns !

SERGIO (1 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 4 月 28 日

Amazing!

Can't rate this boat and experience highly enough - absolutely exceptional - luxurious boat, fabulous staff, delicious food, fantastic activities - highly recommended

Joanne R (2 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 4 月 21 日

Everything about our trip with Stellar of the Seas was above expectations. Activities, food, room were all perfect. Would highly recommend to friends.

Lauren (2 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2019 年 4 月 14 日

Comodidad perfecta

Increíble barco! Muy buen servicio y staff! Todos muy amigables y serviciales. Los cuartos están de maravilla! Muy buena opción para ir en pareja

paloma (1 晚浪漫旅程)

Hotels.com 真實旅客評價

海之恆星酒店

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常見問題

我可否免費取消海之恆星酒店的預訂，並獲發全額退款？

海之恆星酒店是否設有泳池？

海之恆星酒店是否允許寵物入住？

海之恆星酒店是否設有店內泊車位？

海之恆星酒店的登記入住及退房時間為何？

海之恆星酒店店內與附近有什麼好玩？

海之恆星酒店內或附近是否設有餐廳？

海之恆星酒店是否設有戶外私人空間？

海之恆星酒店附近區域有何特色？