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Chablé Maroma

5.0 star property
Upmarket beachfront resort with spa, near Maroma Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chablé Maroma

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Hot tub, steam room, body treatments, aromatherapy, hot stone massages
Hot tub, steam room, body treatments, aromatherapy, hot stone massages
Exterior
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Winery
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Beach club on site

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
  • Garden
The price is HK$7,490
HK$9,824 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Treetop Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Treetop Pool Villa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity pool villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Serenity pool villa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Presidential Villa, 3 Bedrooms

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 540 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Treetop Double Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Treetop Double Pool Villa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 107 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jungle Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Jungle Pool Villa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms (Grand)

In-room dining

Presidential Villa, 3 Bedrooms (Grand)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Similar properties

View from room

Banyan Tree Mayakoba

Pool
Spa
Pet-friendly
Free parking
9.8 out of 10, Exceptional, (1000)
The price is HK$6,559
HK$8,933 total
includes taxes & fees
26 Jan - 27 January 2025
Banyan Tree Mayakoba
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About the area

Map
Carretera Federal Cancún - Tulum, Km. 51 Punta Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Maroma Beach - 1 min walk
  • Paradise Beach - 11 min walk
  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
  • Tres Rios Ecopark - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 15.3 miles/24.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬15 min drive
  • ‪Restaurante el Tapatío - ‬11 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Chablé Maroma

Placing you just steps from Maroma Beach, Chablé Maroma offers a private beach where you can enjoy beach umbrellas, beach massages and yoga. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. BU´UL, one of 3 restaurants, offers a beachfront location and serves dinner. Other highlights at this luxurious resort include 3 bars/lounges, a winery and a rooftop terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 70 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site valet parking
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • On a private beach
  • Beach club (surcharge)
  • Beach yoga
  • Fitness classes
  • Kayaking
  • Canoeing
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Boat tours nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 15 buildings/towers
  • Built in 2018
  • Rooftop terrace
  • Garden
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • Sauna
  • Winery on-site
  • Reception hall

Accessibility

  • Accessible airport shuttle
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Private plunge pool
  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

BU´UL – This beachfront fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
RAW BAR BY BU´UL – This bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.
KABAN – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
POOL BAR – This bar is located on the beach. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 330 per vehicle (return. Maximum occupancy 5)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 32.75 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Chablé Maroma Resort
Chablé Maroma Playa del Carmen
Chablé Maroma Resort Playa del Carmen

Frequently asked questions

Does Chablé Maroma offer free cancellation for a full refund?
Yes, Chablé Maroma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chablé Maroma?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Chablé Maroma?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 32.75 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Chablé Maroma?
Yes, there's free valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Chablé Maroma?
Yes, an airport shuttle is available. The charge is USD 330 per vehicle return.
What are the check-in and check-out times at Chablé Maroma?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Chablé Maroma?
No, this resort doesn't have a casino, but Riviera Gran Casino (20-min drive) is nearby.
What is there to do at Chablé Maroma and nearby?
Have fun with on-site activities such as kayaking, rowing and beach yoga. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Chablé Maroma also has 3 bars, a private beach and a winery, as well as private plunge pools, a sauna and a health club.
Are there restaurants at or near Chablé Maroma?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mexican cuisine and ocean views.
Does Chablé Maroma have any outdoor private spaces?
Yes, every room features a private plunge pool and a balcony or patio.
What's the area around Chablé Maroma like?
Chablé Maroma is a short 1-minute walk from Maroma Beach and 11 minutes' walk from Paradise Beach.

Chablé Maroma Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Gregg, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great food, amazing staff, stunning property.
Diego, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gustavo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Joy, 3-night family trip
Verified Expedia guest review

8/10 Very good

El hotel está muy bien, se nota que están mejorando la administración y atención al cliente. La comida si necesita una mayor atención ya que los precios están muy altos, para la comida que te sirven que no está muy buena en general. Nosotros no tenemos problema con pagar comida cara, pero que realmente esté buena para que uno disfrute lo que está pagando.
JASON A, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, better than pictures, fantastic service and wellness experience. Food is amazing too
Christopher, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Raúl Maurico, 3-night trip
Verified Hotels.com guest review

6/10 Good

Juan Carlos, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The property is beautiful to walk through and the suite was quiet and very lovely to stay in. However, we could look at the pool suite diagonal from us so had guests been staying there, it would not have been private for either guests. Small bamboo or grass walls attached to the corner of the pools would easily solve that problem, similar to the ground suites. The staff, especially in the restaurants and around the pool, are the nicest people and we enjoyed getting to know some of them. Service was excellent throughout the resort. Be prepared for a windy beach and higher than normal costs for food and drinks except beer was more reasonable. Purchase alcohol at the airport or on your way to the resort. Overall, a wonderful place to put your feet up for awhile, guests mostly keep to themselves so this is not a party place but a place to relax and rejuvenate. The resort offers limited transportation choices which are costly so be prepared to look for alternate choices. We used the resorts transportation at $390 USD (book well in advance) and it was really nice but there are more affordable ways to get to and from.
Angela, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

ASHLEY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peaceful, beautiful and amazing staff
Helga, 6-night romance trip
Verified Expedia guest review

6/10 Good

The pool is beautiful, sadly the service at the pool ends early and then nobody is there to bring anything. I believe they need more staff and better prepare the staff to be to the level they want, at some times it felt like there was no head no leader to organize the team.
Edgar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Top notch everything. Very service oriented with helpful and friendly staff, lovely well maintained rooms and property, great food, great white sand beach with nearby reefs. No complaints other than a couple mornings, the folks below us used up all the hot water for the shower before us but other than that, had no issues. Very relaxing and serene setting away from the other resorts that border each other in this part of the Yucatan. At times it felt like we had the beach all to ourselves. Saw lots of wildlife on the property encouraged by the still wild areas around it - coatis, raccoons, capybaras and many different types of birds. The coatis will enter your room if you aren’t careful. I was in the bathroom for 2 minutes and left the door to the patio open and discovered one had gotten on top of the dining table in that time.
laurie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The food at this hotel was on par with some of the nicest restaurants in downtown chicago…truly impressive (compared to Nizuc and Banyan Tree for reference ..this is many levels above in quality). This on top of the serenity of the grounds annd there villa and welcoming staff. All were absolutely exactly what you need if you are looking to unplug and hit peak relaxation.
Justin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet. Exclusive. Very nice beach!
Ari, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just pure beauty. Everyone who works here is phenomenal. A gem of a place and an unforgettable experience. Thank you all. <3
Victoria, 3-night family trip
Verified Expedia guest review

6/10 Good

Not worth the price
Chable is an amazing luxury Mexican brand. I have been at the Merida property and even though it is expensive it exceeded my expectations; thatch’s why I wanted to meet their Quintana Roo property.This other property is very nice, however it does not justify the high price, especially because there are so many outstanding resorts in the area.
Yoloxochitl, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brandi, 7-night trip
Verified Expedia guest review

10/10 Exceptional

mona, 6-night trip
Verified Expedia guest review

2/10 Poor

genna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrzej, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Renis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Chablé Maroma is an amazing place. The staff is outstanding. Nice restaurants. Great place for a family or couples…highly recommended!!! Thanks!
Hector, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing! The daily breakfast that was included was absolutely delicious! We highly recommend the French fries and guacamole pool side as well. Luis, our pool side attendant and Aram, our concierge, were top notch, along with everyone else that works there! Our only challenge was we weren’t aware it was a cashless resort, so we weren’t able to break our big bills for individual tips. We recommend you bring small bills ($1’s and $5’s) for tipping purposes!
Julie MarieCook, 6-night family trip
Verified Orbitz guest review