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Krystal Cancun All Inclusive

4.0 star property
All-inclusive hotel with full-service spa, connected to the convention centre, near Gaviota Azul Beach

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Photo gallery for Krystal Cancun All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
4 restaurants, breakfast, lunch served; local and international cuisine
View from room
Lobby
Outdoor pool, pool umbrellas, pool loungers
Located near La Isla Shopping Mall, Krystal Cancun All Inclusive offers a tranquil retreat with a swim-up bar and poolside bar. Enjoy the warm sand beach, fitness classes at the gym, or unwind at the onsite spa with aromatherapy treatments. With 4 on-site restaurants serving local and international cuisine and helpful staff who have left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Non-smoking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
The current price is HK$1,826
HK$2,242 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

7.0 out of 10
Good
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Krystal Club with Balcony Ocean View, Two Double Beds

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Krystal Club with Balcony Ocean View, King Bed

7.0 out of 10
Good
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Romantic Room, 1 King Bed, Balcony, Oceanfront

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, City View

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Krystal Cancun

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 1,393 reviews
The price is HK$1,144
HK$1,418 total
includes taxes & fees
15 Aug - 16 Aug
Krystal Cancun
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About the area

Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Chac Mool Beach - 14 min walk - 1.2 km
  • Hotel Zone Beaches - 8 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • Coco Bongo
  • ‪Hooters - ‬3 min walk
  • ‪Mandala - ‬3 min walk
  • Monkey Business
  • ‪Forum Beach Club - ‬5 min walk

About this property

Krystal Cancun All Inclusive

At Krystal Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a five-minute walk of Gaviota Azul Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Aquamarina, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive hotel include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Children's club

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 502 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1981
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Aquamarina – This poolside buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Las Velas – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hacienda El Mortero – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
El Mediterraneo – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Krystal Cancun All Inclusive offer free cancellation for a full refund?

Yes, Krystal Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Cancun All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Krystal Cancun All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Cancun All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Krystal Cancun All Inclusive?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Krystal Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Krystal Cancun All Inclusive also has 3 bars and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Krystal Cancun All Inclusive?

Yes, there are 4 on-site restaurants, featuring local and international cuisine, ocean views and poolside dining.

What's the area around Krystal Cancun All Inclusive like?

Krystal Cancun All Inclusive is a short 3-minute walk from Gaviota Azul Beach and 4 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

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Krystal Cancun All Inclusive Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Food
Service staff
Beach
Location
Restaurant
Air conditioning
Drinks
Buffets
View

Reviews

8/10 Good

Best place to stay
Dewan, 5-night trip

10/10 Excellent

Amazing staff and great food!
Fikret, 9-night trip

10/10 Excellent

Great vibe and atmosphere
harold, 3-night trip

10/10 Excellent

Had a great time
yehuda, 2-night trip

10/10 Excellent

Liked everything-hotel, beach, location, convenience,
anastasia, 5-night trip

10/10 Excellent

This property is a great place to stay
pamela, 4-night trip

8/10 Good

Excellent service, friendly people.
Jorge Luis, 5-night trip

6/10 Okay

The location of the hotel was excellent. The food was just ok for an all inclusive hotel. The room service was on the slow side for everything.
Dantrial Gilbreath Miasha, 3-night trip

10/10 Excellent

Great value for the price
Ivan, 2-night trip

10/10 Excellent

Overall good and everything needed is walking distance
Randy, 3-night trip

8/10 Good

Near the sea
Filipina de Villa, 4-night trip

10/10 Excellent

I always stay here and I love the service and location
MIGUEL, 3-night trip

8/10 Good

Food more variety.
Juan Carlos, 5-night trip

10/10 Excellent

The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
Ulyka, 7-night trip

10/10 Excellent

It’s a very nice place to stay at
Julian, 3-night trip

8/10 Good

Enjoyed the all inclusive package. The only thing we didnt like was we were not allowed to take food from the beach Cafe to our private cabana
Katelyn, 4-night trip

6/10 Okay

The food was sour and
Monique, 4-night trip

10/10 Excellent

Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
Pablo, 5-night trip

10/10 Excellent

I loved the pool amenities. All staff was super nice!
Nancy, 2-night trip

8/10 Good

the staff
SAMPSON, 5-night trip

8/10 Good

Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
Victor, 5-night trip

10/10 Excellent

Amazing
Marcos Abraham De La, 3-night trip

10/10 Excellent

Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
Carla, 1-night trip

8/10 Good

Excellent location
Angela Marie, 5-night trip

6/10 Okay

Staff was amazing Julio is a bell boy and absolutely amazing and sweet! the hotel was good, the staff were great but the food was awful, i basically snacked for 5 days. If good food is needed don’t stay here if you plan on just eating outside the hotel it’s a perfect stay!
Gredis, 5-night trip