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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

4.5 star property
Xpu-Ha beachfront property with 3 restaurants and spa

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Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

On the beach, beach shuttle, beach massages
2 bars/lounges, swim-up bar, poolside bar
On the beach, beach shuttle, beach massages
Outdoor pool
Bicycling
At Bel Air Collection Resort & Spa Riviera Maya - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of Puerto Aventuras Marina. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other features of this luxurious property include a free kid's club, a poolside bar and a children's pool.

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Air conditioning
  • Laundry facilities
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Bungalow Balcony

Minibar, in-room safe, iron/ironing board, free WiFi

Bungalow Balcony

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Designer toiletries
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Terrace, Ground Floor

Highlights

Terrace
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710

What's nearby

  • Xpu-ha Beach - 1 min walk - 0.1 km
  • Ecopark Kantun Chi - 3 min drive - 1.7 km
  • Cenote Azul - 3 min drive - 2.3 km
  • Puerto Aventuras Golf Club - 5 min drive - 4.4 km
  • Puerto Aventuras Marina - 6 min drive - 5.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 65 min drive
  • Tulum Intl. Airport (TQO) - 78 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.8 miles/33.6 km
  • Beach shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬5 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Palmeras - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Bar Mojado Beach - ‬5 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

At Bel Air Collection Resort & Spa Riviera Maya - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of Puerto Aventuras Marina. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other features of this luxurious property include a free kid's club, a poolside bar and a children's pool.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 144 rooms

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets stay for free (dogs and cats only, 2 total)
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Off-site

    • Beach shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Beach shuttle (surcharge)
  • Pool table

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Bike hire

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Collection Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Dining

On-site venue – This fine-dining restaurant overlooks the garden.
Dolce! México (Cocina Fu – This restaurant specialises in Italian cuisine and only serves dinner.
Palm Terrace – This restaurant specialises in international cuisine and only serves dinner.
Shipwreck Island – On-site restaurant.
Sushi Martini – This sushi bar specialises in Japanese cuisine.
MONETIZATION_ON

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 3 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Bel Air Collection Resort Spa Riviera Maya All Inclusive

Frequently asked questions

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, cats and dogs stay for free, with a limit of 2 total.

Is parking offered on site at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

You can check in starting at 3 PM. Check-out time is noon.

What is there to do at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive and nearby?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive has 2 bars, a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, there are 3 on-site restaurants, featuring Italian cuisine and garden views.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Bel Air Collection Resort & Spa Riviera Maya - All Inclusive like?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is located a short 1-minute walk from Xpu-ha Beach.

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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Poor

Infâme, épouvantable, à éviter absolument
Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Janique, 2-night trip

6/10 Good

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.
The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
5-night trip