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Viceroy Riviera Maya All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Gran Coyote Golf

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Photo gallery for Viceroy Riviera Maya All Inclusive

Terrace/patio
Couples treatment room(s), hot tub, steam room, body treatments
Free daily full breakfast
On the beach, white sand, scuba diving, beach bar
Fitness facility
Perched on a white sand beach, Viceroy Riviera Maya All Inclusive invites you to unwind with a scuba diving excursion or rejuvenating spa treatments. Treat yourself to a meal at one of the two on-site restaurants, bask in the sun by the outdoor pool, and connect with free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Pet-friendly
  • Free breakfast
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Valet parking
  • Beach bar
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$7,939
HK$11,183 total
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Villa, 2 Queen Beds

Terrace/patio

Luxury Villa, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 93 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Villa, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Villa, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Royal Villa

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Villa

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Villa

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds

Viceroy Riviera Maya, a Luxury Villa Resort

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
9.4 out of 10, Exceptional, 374 reviews
Viceroy Riviera Maya, a Luxury Villa Resort
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About the area

Map
Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 1 min walk - 0.2 km
  • Gran Coyote Golf - 7 min drive - 4.4 km
  • El Camaleón Mayakoba Golf Course - 9 min drive - 5.9 km
  • Punta Esmeralda Beach - 17 min drive - 6.6 km
  • Playa del Carmen Main Beach - 20 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Amaranto - ‬11 min walk
  • ‪Alberca - Pool - ‬11 min walk
  • ‪Privilege Lounge - ‬7 min walk
  • ‪Piano Bar - ‬13 min walk
  • ‪The Fives Plaza - ‬7 min walk

About this property

Viceroy Riviera Maya All Inclusive

At Viceroy Riviera Maya All Inclusive, you can spend time at the beach sipping drinks, plus you'll be within a 10-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness centre and a terrace are other highlights at this luxurious property.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and select beverages included
Basic alcoholic drinks included

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 14
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 8 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • 24-hour room service

What to do

  • On the beach
  • Scuba diving
  • Whale watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Private plunge pool
  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 16 per cent of room rate
  • Resort fee inclusions:
    • Fitness centre access
    • In-room coffee
    • Newspaper

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 348 per vehicle (return. Maximum occupancy 2)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 8 per day

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya All Inclusive All-inclusive property

Frequently asked questions

Does Viceroy Riviera Maya All Inclusive offer free cancellation for a full refund?

Yes, Viceroy Riviera Maya All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viceroy Riviera Maya All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Viceroy Riviera Maya All Inclusive?

Yes, dogs are welcome. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Viceroy Riviera Maya All Inclusive?

Yes. Valet parking costs USD 8 per day.

Is an airport shuttle service offered by Viceroy Riviera Maya All Inclusive?

Yes, an airport shuttle is available. The charge is USD 348 per vehicle return.

What are the check-in and check-out times at Viceroy Riviera Maya All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Viceroy Riviera Maya All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.

What is there to do at Viceroy Riviera Maya All Inclusive and nearby?

Have fun during the warmer months with activities such as scuba-diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Viceroy Riviera Maya All Inclusive also has private plunge pools and a fitness centre, as well as a garden.

Are there restaurants at or near Viceroy Riviera Maya All Inclusive?

Yes, there are 2 on-site restaurants.

Does Viceroy Riviera Maya All Inclusive have any outdoor private spaces?

Yes, every room features a private plunge pool and a balcony or patio.

What's the area around Viceroy Riviera Maya All Inclusive like?

Viceroy Riviera Maya All Inclusive is a short 1-minute walk from Playa Xcalacoco and 4 minutes' walk from Chun-Zumbul (diving site).

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Viceroy Riviera Maya All Inclusive Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

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