Situated by the ocean, Palau Vacation Hotel is a great choice for a stay in Ngermalk. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a terrace and a garden.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
140 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Spa services
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Slippers
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 30 per room (one-way)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 70.0 per day
Airport shuttle for children between the ages of 7 and 12 costs USD 10 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Palau Vacation Hotel Hotel
Palau Vacation Hotel Ngermalk
Palau Vacation Hotel Hotel Ngermalk
Frequently asked questions
Does Palau Vacation Hotel offer free cancellation for a full refund?
Yes, Palau Vacation Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palau Vacation Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Palau Vacation Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per room one-way.
What are the check-in and check-out times at Palau Vacation Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Palau Vacation Hotel and nearby?
Palau Vacation Hotel has spa services and a garden.
Are there restaurants at or near Palau Vacation Hotel?
Yes, there's an on-site restaurant.
What's the area around Palau Vacation Hotel like?
Palau Vacation Hotel is located on the waterfront, a short 1-minute walk from Rock Islands and 5 minutes' walk from Long Island Park.
Palau Vacation Hotel Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
7.6/10
Staff & service
7.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
29 October 2018
Good hotel
Good balance between money and service
anja
anja, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
12 October 2017
the room was okay.
The breakfast wasn't good : no choice.
location : close to neco marine ( good if you would like to do a boat trip).
okay for 1 night.
remy
remy, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
7 April 2017
Ok option for Palau
Hotel itself is ok only. Staff is great, esp Marvin at the restaurant. Super friendly and good English. Negative points for mold on top of our safe box, holes in our bed sheets and used amenities bottles (lotion, conditioner) not getting replaced. When I showed the front desk staff the used bottles, they immediately sent someone up to bring us new bottles though.
Staff could enforce no smoking rules better and some of the breakfast items could get refreshed faster.