One of the worst nights of my life. The AC was so loud we did not sleep all night. It was a combination of tractor and a washing machine. We changed rooms but no improvement but got worst. There were cockroaches everywhere and the floors were sticky. We left the property at 5am and have been sick to my stomach for the past two days probably from all the chemicals for the bugs. This property fails every hygiene standard.
The only positive note at the property was the GM - Bachi. He was super polite, friendly and hospitable. He truly wanted to help but with this type of hardware and roach infestation it is impossible.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Joe
Joe (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 1 日
Andres
Andres (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Green Family
Front office staff was absolutely 💯 awesome! Opal never disappoints! Asema the manager on duty helped from my first phone call to the property lol the ay through our visit. Thank you
Jason and Cheryl
Jason and Cheryl (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Great experience
David
David (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Amanda
Amanda (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
4 Days of Fabulous.
Just wanted a no/low stress trip for a couple of days and got exactly that. The Opal Key has the perfect location; right at the main trolley pick-up and drop off area, at the marina, right on top of Duval Street, great restaurants, Fisher museum shops. The hotel was sparkling clean, pool fabulous and so so quiet. Everything about it was great.
Sandra
Sandra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
The location is great to experience the highlights of Key West: Mallory Square, Duval St, and the numerous historical sights, all within walking distance. The facility is clean, and the staff accomodating and welcoming.
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
It was a great place to stay. Everything was flawless and the bed was the highlight- best sleep in a long time!
Cheryl
Cheryl (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Ingolf
Ingolf (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Not up to their supposed standard
Bed comfort good. Service for room was poor. Food options extremely expensive and not many choices except Mexican and pool bar food
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Sebastian
Sebastian (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 6 日
Nice property. They were doing some maintenance and had to block of the fitness room and an entryway to the pool, but those things are necessary from time to time to keep the place looking good. Mexican restaurant on the property was good. Room was clean and the bed was very comfortable.
Jim
Jim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Heather
Heather (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Apple-Joe
Apple-Joe (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
ron
ron (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Flemming
Flemming (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Flemming
Flemming (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Relax Eat Drink Eat and Shop!
It was a great place for friends to reunite. Relax Eat Drink and Shop
Linda
Linda (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Awesome ocean view! Staff super! Pool very nice
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Julie
Julie (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Nice place
Great location.
Very good service
david
david (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
5 stars!
The room was great. The balcony with the ocean view was amazing! Loved the friendly staff. The Mexican restaurant was good too. We will be back