Carretera Tulum-Boca Paila Km 10, Manzana 20, Lote 5, Zona Hotelera, Tulum, QROO, 77780
What's nearby
Tulum Beach - 1 min walk - 0.1 km
Ven a la Luz Sculpture - 20 min walk - 1.7 km
SFER IK - 6 min drive - 5.0 km
Tulum Mayan Ruins - 17 min drive - 11.8 km
Playa Paraiso - 23 min drive - 8.1 km
Getting around
Tulum Intl. Airport (TQO) - 64 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Rosa Negra Tulum - 16 min walk
Hartwood - 16 min walk
La Taqueria - 1 min walk
Arca - 15 min walk
Wild - 5 min walk
About this property
Dos Ceibas Tulum Feel Good Hotel
Dos Ceibas Tulum Feel Good Hotel puts you a short five-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. Guests can be pampered with beachside massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a terrace and a garden.
Languages
English, Italian, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
On-site parking includes off-street options
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle within 5 km*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service
Travelling with children
Children stay for free (see details)
What to do
On the beach
Beach club (surcharge)
Scuba-diving nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Bike hire
Facilities
Garden
Terrace
Full-service spa
Room amenities
Home comfort
Ceiling fan
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of USD 130.00 per room (one-way)
Local area shuttle service is offered for an extra charge
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Dos Ceibas Tulum Feel Good
Hotel Dos Ceibas Eco Retreat
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel
Dos Ceibas Tulum Feel Good Hotel Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel Tulum
Frequently asked questions
Does Dos Ceibas Tulum Feel Good Hotel offer free cancellation for a full refund?
Yes, Dos Ceibas Tulum Feel Good Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dos Ceibas Tulum Feel Good Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Dos Ceibas Tulum Feel Good Hotel?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Dos Ceibas Tulum Feel Good Hotel?
Yes, an airport shuttle is available. The charge is USD 130.00 per room one-way.
What are the check-in and check-out times at Dos Ceibas Tulum Feel Good Hotel?
Check-in start time: 3 PM; check-in end time: 10:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Dos Ceibas Tulum Feel Good Hotel and nearby?
Have fun with nearby activities such as scuba-diving and windsurfing. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Dos Ceibas Tulum Feel Good Hotel?
Yes, there's an on-site restaurant.
What's the area around Dos Ceibas Tulum Feel Good Hotel like?
Dos Ceibas Tulum Feel Good Hotel is a short 1-minute walk from Tulum Beach and 15 minutes' walk from Sian Ka'an Biosphere Reserve.
Dos Ceibas Tulum Feel Good Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
20 December 2024
No refund as stated
I got sick and had to cancel my reservation . I was told with proof of illness I would get a refund. They lied and never gave it to me after approving my doctor's note and saying they would.
It's been a very annoying process no one is getting back to me and there are arguing between hotels.com and the hotel directly This has been a very negative experience and I am extremely frustrated
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Beautiful place
ZENIA
ZENIA, 3-night trip
Verified Hotels.com guest review
2/10 Poor
13 June 2024
Parth
Verified Expedia guest review
4/10 Fair
1 June 2024
Es un hostal, no un hotel. No tiene aire acondicionado ni tampoco ventiladores, el cuarto es un horno y no se puede dormir. Todo lleno de arena. La cama incomodísima, el agua salada, imposible bañarse. Hay que caminar en arena, y en oscuridad para llegar al cuarto. A las siete de la noche todo se cierra y todos los empleados se van. Los meseros te piden pagar las cuentas aparte, en efectivo con precios distintos. Una pesadilla. Y para colmo la playa llena de sargazo
ISABEL
ISABEL, 3-night family trip
Verified Expedia guest review
8/10 Very good
30 April 2024
Lovely!
I somehow didn't realize the hotel was eco-friendly when I booked, so I got nervous when they said there was no AC. It turned out to be totally fine because the beach side is so breezy it stays cool and relatively bug-free. The restaurant service and food was good. The beach view was lovely, and easily accessible.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
29 February 2024
Vanessa
Vanessa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 February 2024
We love everything about Dos Ceibas and hope to come back next year.
Deborah
Deborah, 4-night family trip
Verified Expedia guest review
8/10 Very good
30 January 2024
Gonzalo
Gonzalo, 5-night trip
Verified Hotels.com guest review
2/10 Poor
8 January 2024
Do not take a chance and stay here. We arrived hungry tired and after a long day of travel on New Years Eve eager to freshen up and go celebrate. What we arrived to was a security guard (no staff) that did not speak english and that the property had sold our room. No one showed up from the staff to help us. We had to stay on the phone with Expedia for hours and could not leave wifi. We were offered no water, no food and had not eaten or drank for hours. By 12 midnight we had given up, expedia could not find us another hotel within 15 miles that was vacant and we had to sleep on the beach with all our stuff in the wind. The next morning we ate breakfast at the hotel and again staff never addressed us or said a think. Not even a simple "I'm sorry". They simply DO NOT CARE. We found another hotel for the rest of the week and were treated with care, thank God. I would never take a chance on this place just simply based on pure basic customer service.
Nicole
Nicole, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 December 2023
Great gem in Tulum!
Fantastic experience for our family! Mike, Marco and Emmanuel and others on the service staff took the best care of us, recommending food options, a quick senote to visit on foot on their sister property, shifting us to another room as needed and overall helpful in answering all the questions. The hotel is good if you are looking for relaxing time in an eco friendly settings( no AC, no plastic bottles for water/toiletries, reusuable linens and simple rooms) without noisy club sounds till midnight. Tulum around the hotel was very safe, highly guarded at all times and quite walkbale! Don't miss on their breakfast and in-house juices and drinks! It's wonderful! Beach access is included and its almost private! We will definitely return again!
Manasi
Manasi, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
2 December 2023
Shadya
Shadya, 2-night trip
Verified Expedia guest review
6/10 Good
14 November 2023
No AC and windows didn’t have screens so it was very hot or get bitten by mosquitos
Karen
Karen, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 September 2023
Alejandro
Alejandro, 4-night trip
Verified Expedia guest review
8/10 Very good
30 April 2023
John
John, 7-night trip
Verified Expedia guest review
8/10 Very good
28 April 2023
It is a small Quiet Beautiful property with friendly staff. If you want a place away from the world and modern comforts dont matter to you its the place for you. If Air Conditioning, Wifi that is reliable and bathing in water that isnt salt that i would suggest finding somewhere else. We enjoyed the stay but the Wifi which we needed was pretty bad in our room. The fans were ok and we were able to sleep but wouldve preferred the air for sure. but this is what you would expect in a eco friendly hotel so overall we were happy.
Jeffrey
Jeffrey, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 April 2023
Isabella
Isabella, 7-night trip
Verified Expedia guest review
2/10 Poor
22 March 2023
Dirtiest hotel I've ever stayed at
Estel
Estel, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 March 2023
The property was clean and in an amazing location. The staff was great and very helpful with booking excursions or other services i.e., transportation. Wait staff also excellent and very friendly and attentive. This hotel is in a great location if you want to have a quiet vacation- party scene is a 15 minute beach walk. There is NO A/C, however the sea breeze and the fan was MORE than enough. My husband and I like to sleep in cold environments, but this was perfect- we stayed at the ocean front cabana. Overall, excellent resort, highly recommended.
Donata
Donata, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
9 March 2023
sherryleen
sherryleen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 March 2023
I absolutely love Dos Ceibas. This is my second time staying here, and enjoyed every moment of it. All of the staff were very helpful and friendly throughout our stay. Can’t wait to visit again.
Lester
Lester, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
23 January 2023
My first time staying at an Eco-friendly place and it was interesting and enjoyable. It did disconnect us from daily life routines. No TV, no ac, no fridge! We were kind of confused at first few hours but later on, we appreciated that. First, we Were greeted by Daniel and he was so informative and helpful throughout the stay. The staff was so friendly and nice especially Elizabeth and Miguel at the breakfast area every morning. Breakfast in the early morning around 8 by the beach is PRICELESS. This was our first time in Mexico and Tulum is beautiful. I recommend renting a car so you can roam free at your own convenience rather than relying on Taxis (be aware of those!!!)
jacoub
jacoub, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
29 August 2022
Paola
Paola, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2022
This property was absolutely beautiful and peaceful. I never had to leave. The service and food were amazing. My room was super clean and so well decorated. It’s literally right on the beach. I’m going to return as often as possible
Jamie
Jamie, 4-night trip
Verified Expedia guest review
8/10 Very good
9 June 2022
Beautiful but the service not so good
The place is super nice locatated on the beach with a beautiful jungle experience.
My and my friends stayed in dos celbas for 5 days and overall enjoyed it however , there where a few things not so good. For example, the customer service was not as great. There where instances when they have tried to over charge us or have an attitude about us.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 May 2022
The staff is incredibly friendly and helpful. The grounds are beautiful and the location right on the beach is fantastic. They have great cabanas and beach layout with a nice ocean breeze which was completely relaxing and wonderful. Breakfast was served everyday overlooking the beach with a nice breeze which was heavenly. Tulum was VERY hot and humid during our trip (end of April/Early May) and the lack of AC was very challenging. Unless you're in the ocean front cottage, you don't really get a breeze in your room from the windows and even with the fans it can be challenge. Otherwise the rooms were nice enough. Overall it was a great value for the grounds, staff, location and overall experience. Just be prepared to be warm at night when you sleep if you go during humid months.