我可否免費取消小棕櫚渡假村的預訂，並獲發全額退款？

可以。小棕櫚渡假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

小棕櫚渡假村是否設有泳池？

是的，此住宿設有2 個室外泳池及兒童泳池。

小棕櫚渡假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

小棕櫚渡假村的登記入住及退房時間為何？

登記入住開始時間：07:00；登記入住結束時間：23:00。退房時間為 11:00。延遲退房收取附加費 (因應供應情況而定)。

小棕櫚渡假村店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩騎馬等附近活動。附近其他休閒康樂節目包括娛樂場博彩。你可享用 SPA 服務，又或在 2 個室外泳池中任選一個暢泳。小棕櫚渡假村亦備有花園。

小棕櫚渡假村內或附近是否設有餐廳？

是的，店內有 2 間餐廳，坐擁室外用餐區、多國菜及海洋景。

小棕櫚渡假村是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院連傢俬。

小棕櫚渡假村附近區域有何特色？

小棕櫚渡假村位於瓦塔木市中心，短短 1 分鐘步程即達瓦塔木海灘。

瓦塔木小棕櫚渡假村優惠

Q: 小棕櫚渡假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 小棕櫚渡假村是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院連傢俬。

6/10 不錯

2022 年 10 月 25 日

Dana (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2022 年 10 月 24 日

Chrisondra (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2022 年 9 月 10 日

Una bellissima struttura, grande, curata, camera spaziosa con aria condizionata. Siamo stati accolti benissimo, prima dallo staff e poi dal management italiano. Carinissimi, gentilissimi e soprattutto disponibili. Quando torneremo a Watamu faremo sicuramente tappa qui. Prenotate senza dubbio.

Daniele (2 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2022 年 3 月 31 日

Fernando (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 12 月 14 日

Thomas (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 10 月 27 日

Really loved everything about this place, the pool and view were amazing

Inez (2 晚行程)

Orbitz 真實旅客評價

2/10 欠佳

2021 年 8 月 12 日

Roald Ivar (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 3 月 27 日

Henrik (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2020 年 11 月 24 日

Emily (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2020 年 11 月 14 日

Very pleasant stay

We had a very a very pleasant stay at Lily Palm. All the staff went out of their way to make us feel welcome, which was nice. We went out of peak season, so it was very quiet. The complex is clean, has a nice pool and access straight onto the beach. There is a nice Italian restaurant on site, but also some local restaurants on the beach as well which serve great seafood, and other nice places to eat within walking distance in town. The rooms are okay, maybe a little tired looking, but for the price we paid, we have no complaints. The bed was fine, and the Aircon worked, so we were content! We were on b&b rate - the breakfast was a little disappointing, and instant coffee was served rather than fresh...but again, for the price of this hotel we can't really complain. All in all, we enjoyed our stay. I would happily return.

Emily (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2020 年 3 月 14 日

1 晚行程

Expedia 真實旅客評價

10/10 完美

2020 年 3 月 5 日

Molto carino

Leggendo le recensioni antecedenti avevo un po di timore,quindi ero pronta a tutto..Devo dire che i bagni delle camere dovrebbero essere ristrutturati ma i letti sono comodi e con zanzariere. Tutte le stanze sono pulite,con a/c e un delizioso balconcino.In bagno viene offerto solo una saponetta a testa(no shampo o bagnoschiuma).La proprietà in generale è molto carina e viene costantemente tenuta pulita da giardinieri.La piscina fronte mare è sempre pulita e con musica tutto il giorno.C'e anche un piccolo chiosco dove poter bere ottimi cocktail e che dalle 17 alle 19 fanno anche un piccolo aperitivo(con salame,formaggio,olive e patatine).credo che però per attirare piu clientela dovrebbero abbassare decisamente i prezzi (esagerati per essere a Watamu).Inclusi nel prezzo ci sono i soft drinks(fanta,sprite,coca e acqua) disponibili tutto il giorno. La ristorazione non è eccelsa ma in linea generale buona anche se con scelta ridotta:antipasti e contorno sono sempre gli stessi ma primi e secondi cambiano ogni giorno,offrendo almeno un piatto di carne e uno di pesce e due sughi diversi per la pasta.La caposala è fantastica.Credo che per il prezzo richiesto(escludendo viaggio e transfer) 70€ a testa all inclusive ci si possa leccar le dita.Chi lascia brutte recensioni è perchè vuole pagare poco e pretendere il lusso. Il personale è sempre gentilissimo anche se coi loro tempi(pole pole). Gli spettacoli serali sono eseguiti da divertenti ragazzi locali che parlano perfetto italiano.

Paola (4 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2020 年 3 月 2 日

la posizione bellissima, rapporto qualita' prezzo giusto , di negativo poca ombra x i lettini e poi essendo usata da un'altro villaggio i posti sono un po' pochi comunque senza grosse pretese ma ci tornerei.

dario61 (7 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2020 年 2 月 15 日

Per essere in Africa, e considerato che si sta in resort quasi solo per dormire, visto il prezzo pagato, l'ubicazione, direi che è una buona struttura. D'altro canto aspetti negativi sono la colazione (mediocre), da fare nella struttura adiacente, e che al Lily il bar è chiuso da un pezzo, e troverete solo un distributore di acqua al bicchiere, quando funziona.

Stefano (5 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2019 年 11 月 30 日

Lovely grounds and a nice pool area, very inviting. Staff is very friendly and helpful. Food was ok, but the "juice" or mix or whatever it was at breakfast was virtually undrinkable.

Lisa (3 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2019 年 11 月 30 日

DO NOT BOOK THIS PROPERTY! The photos are old, the entire property is run down! Italians own it and all the other Good reviews came from mostly Italians and are false AF! I spoke to both owners as they were they lounging around on holiday and not giving a damn about theIr paying customers and staff. One of the owners told us we were cheap because we booked HIS property on Expedia!!! The pool and beach was great! But there are many haggling people on the beach trying to get you to buy things and take their tours, annoying. It was just hard to enjoy the beach. They did walk us across the ocean at low tide and it was fun. The restaurant staff was great! But I repeat, don’t stay here! If you decide to, Don’t get the all inclusive package. Don’t get breakfast included either. We didn’t and so glad because it wasn’t worth it. Food is sitting out and cold. However, The food we ordered a la carte was really good Just not many choices! The rooms were not as they appear online. The bathrooms are disgusting, missing grouting and stains on the walls and mirror. I could barely see myself in the mirror it was so old and dirty and also why you don’t see many photos posted of the bathrooms online. It wasn’t just my room. I booked 4 rooms for my group and 2 of the rooms were absolutely horrible! We demanded a room switch, but it wasn’t much better. The pool and location will suck you in but DON’T DO IT! I travel for a living and totally regret this stay. I hope this helps someone else.

UnhappyCustomer (3 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2019 年 11 月 10 日

Finns mycket bättre hotell på kusten i Kenya!

Fina pooler och gott om solstolar men bara en restaurang öppen och ingen strandbar! Helt ok mat men i princip samma buffe både lunch och middag. Ville man ha annat än läsk eller vatten till middagen kostade det extra,. Pizza fanns men var dyr. Ägarna satt och drack champagne vid bästa bordet och om någon klagade över något skällde de ut dom! Aldrig varit med om detta någon gång förut, det var inte vi som blev utskällda men det var inte trevligt! Rummen var i ok skick och städningen också ok men det är svårt att se det som 4-stjärnigt även med Kenya-mått.Vi har bott på andra resorts i Kenya och dessa har varit betydligt bättre.

4 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2019 年 10 月 23 日

3 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 10 月 10 日

It is an older facility in a old Swahili style so it is a bit rough on the edges but that adds to its charm. The location is 5+ star and all the amenities are fine such as fridge hot water linens a/c and fans. Rooms are comfortable with over-size beds and large Swahili style sofas both in the room and on the porch. There must be a staff of almost 100 and they are very friendly and helpful. You can not find a better deal for the price anywhere around. All the furnishings are very heavy custom made and hand carved wooden pieces. An enjoyable stay for me with complete relaxation for two weeks.

14 晚行程

Travelocity 真實旅客評價

10/10 完美

2019 年 9 月 27 日

Good value in Watamu

My stay at Lily Palm was better than expected. It's a nice facility, right on the beach. The pizzeria is good. The staff all speak Italian. The only thing that I don't understand is the insistance on using disposable plastic cups for drinking water, but this seemed to be not strictly enforced.

Brandon (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2019 年 9 月 16 日

I liked to daft that it was very quite, was able to relax. But other than that everything else was just ok . But I definitely was disappointed first night my brother and his wife , went to dinner at 8pm and they were told dinner was done , like this was very disappointing....

Najmayusuf (2 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2019 年 9 月 13 日

The swimming pool and the view of the beach looks good. We liked the African theme on Tuesday.

SteveAggrey (1 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2019 年 9 月 8 日

8 晚家庭旅程

Expedia 真實旅客評價

10/10 完美

2019 年 8 月 17 日

Bello soprattutto per la cordialità del personale

Vacanza assolutamente bellissima watamu è stupenda e la gente è gentilissima,l'albergo è centrale rispetto al paese ed alle spiagge più importanti. Personale molto carino e disponibile riesce a sopperire ad alcune mancanze soprattutto per ciò che riguarda il cibo del buffet che è sempre freddo e la frutta la scia a desiderare x essere in kenya! Molto meglio quando cucinano piatti locali che non la cucina internazionale.

laura (21 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2019 年 8 月 10 日

Piscina stupenda, camere pulite, qualità del cibo scarsissima. Cibo servito riutilizzato dopo diversi giorni, io e mia moglie abbiamo avuto problemi intestinali per 2 settimane. Il problema principale della struttura è la gestione, un anziano signore che se ne frega altamente dei clienti e dei loro bisogni, ogni sera delizia il suo palato con menu’ alla carta come crudo e vino, mentre i clienti mangiano al buffet! Non ci ritornerei e non lo consiglierei

13 晚浪漫旅程

Expedia 真實旅客評價

小棕櫚渡假村

Lily Palm Resort

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常見問題

我可否免費取消小棕櫚渡假村的預訂，並獲發全額退款？

小棕櫚渡假村是否設有泳池？

小棕櫚渡假村是否允許寵物入住？

小棕櫚渡假村的登記入住及退房時間為何？

小棕櫚渡假村店內與附近有什麼好玩？

小棕櫚渡假村內或附近是否設有餐廳？

小棕櫚渡假村是否設有戶外私人空間？

小棕櫚渡假村附近區域有何特色？

小棕櫚渡假村的評價

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不錯

8.0/10

8.0/10

6.0/10

6.8/10

8.0/10

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