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The Franklin London - Starhotels Collezione

5.0 star property
Luxury hotel with spa, near Brompton Oratory

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Photo gallery for The Franklin London - Starhotels Collezione

Lobby
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Bar (on property)
Lounge
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Located close to Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers a tranquil retreat. Treat yourself to fine Italian cuisine at The Franklin Restaurant, enjoy garden views, or relax in the 24-hour gym. Guests appreciate the helpful staff and first-rate property condition.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Connecting rooms available
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is HK$2,613
HK$3,136 total
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Suite Temptation)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Suite Temptation)

Living area

Presidential Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Garden Suite (Suite Temptation)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Garden Suite (Suite Temptation)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

The Ampersand Hotel - Small Luxury Hotels of the World

  • Pet-friendly
  • Internet access
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, (1003)
The price is HK$1,806
HK$2,167 total
includes taxes & fees
28 Feb - 1 Mar
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About the area

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 13 min walk
  • Buckingham Palace - 5 min drive

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • London (LTN-Luton) - 44 min drive
  • Farnborough (FAB) - 47 min drive
  • London (LCY-London City) - 49 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Victoria Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Station - 29 min walk
  • South Kensington Underground Station - 7 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

Restaurants

  • ‪360 Lounge - ‬4 min walk
  • ‪EL&N Brompton Road - ‬1 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪L'ETO Caffè - ‬1 min walk
  • ‪Zefi - ‬5 min walk

About this property

The Franklin London - Starhotels Collezione

When you stay at The Franklin London - Starhotels Collezione, you'll be in a great location, within a short 10-minute walk of Victoria and Albert Museum and Natural History Museum. Guests can visit the spa to indulge in massages, facials or body treatments, and Italian cuisine is served at The Franklin Restuarant, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: South Kensington Underground Station is 7 minutes and Knightsbridge Underground Station is 11 minutes.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 14 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hours off-site parking within 1312 ft (GBP 52 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

The Franklin Restuarant – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Parking is available nearby and costs GBP 52 per day (1312 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Franklin Hotel London
Franklin Hotel
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?

Yes, The Franklin London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Franklin London - Starhotels Collezione?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 14 kg per pet. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Franklin London - Starhotels Collezione and nearby?

The Franklin London - Starhotels Collezione has a spa and a 24-hour fitness centre.

Are there restaurants at or near The Franklin London - Starhotels Collezione?

Yes, The Franklin Restuarant offers Italian cuisine and garden views.

What's the area around The Franklin London - Starhotels Collezione like?

The Franklin London - Starhotels Collezione is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 7 minutes' walk from Natural History Museum.

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The Franklin London - Starhotels Collezione Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Hôtel was nice and staff were also very helpful thank you
tom, 1-night trip

10/10 Exceptional

great hotel!
Narief, 1-night trip

8/10 Very good

Nice hotel
Nice hotel in perfect central yet quiet location. Friendly and welcomming but breakfast and bar staff seemed quite rookie and untrained
Kristian, 2-night trip

10/10 Exceptional

Amazing service and furnishings. Top notch stay.
Kelly, 2-night trip

8/10 Very good

Quaint hotel off the Brompton Rd. Very quiet. Only elected to stay and take meals in London as we thought the price too steep and there were literally hundreds of eating places nearby. Staff extremely courteous and prompt. Room would probably need an upgrade as issues with sink ( reported) and the lighting was too dim for our liking but overall we had an extremely pleasant stay
D, 2-night trip

10/10 Exceptional

Wonderful Stay
An amazing stay in a beautiful location, staff are super friendly and pleasant, the rooms are fantastic and fully equipped with everything you need, the food was amazing and restaurant staff were very helpful and welcoming, I would highly recommend for your next stay
1-night trip

10/10 Exceptional

Superb
We really enjoyed our stay at the Franklin Hotel in London. The room, the service, the staff were all very lovely and top notch. They accomodated our every need and we wanted for nothing. We would definitely stay again.
Gayle, 1-night trip

10/10 Exceptional

Gggg
Scott, 1-night trip

10/10 Exceptional

Really professional & friendly staff. Wonderful bedroom. Fantastic location!
Nevin, 1-night trip

10/10 Exceptional

Great service from the day one and the restaurant food was excellent!
Lisa, 7-night trip

10/10 Exceptional

Beautiful rooms, very friendly and helpful staff, great location for South Kensington and Knightsbridge for museums,, Hyde Park, Harrods, and wimbledon
LINDA, 1-night trip

10/10 Exceptional

Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
Raul, 1-night trip

10/10 Exceptional

Hotel is having excellent location and ambience plus staff is extremely helpful Had wonderful stay
Sanjiv, 5-night trip

10/10 Exceptional

Location, quiet rooms, professional staff.
JENNIFER, 2-night trip

6/10 Good

Excellent location and great bar!
Joy, 5-night trip

10/10 Exceptional

Amazing stay in Presidential Suite
A great boutique hotel with a chic, old school vibe. Great bed and nice big room. A wonderful stay.
Matthew, 1-night trip

10/10 Exceptional

Beautiful property!
ann, 1-night trip

10/10 Exceptional

The location is great, the hotel itself is quiet and chic. The staff is always around to help and make reservations or get car services or wine late at night and super capable to handle any thing we needed at the last minute. Aisha at the front and Michal the concierge were super kind and helpful when it came to getting us reservations. This is my second time staying here recently and have become a huge fan of the hotel.
Taylor, 5-night trip

10/10 Exceptional

Amazing personnel and restaurant!
Ruslan, 4-night trip

8/10 Very good

Location fab
Boutique hotel. On the small side. Location fabulous and employees were exceptional
Jill, 5-night trip

8/10 Very good

the hotel is very nice however the public spaces are very small
John, 1-night trip

10/10 Exceptional

My favourite hotel in London!
Excellent location and super cozy Jen!
Giuseppe, 2-night trip

10/10 Exceptional

Great property rooms and high touch service
James, 1-night trip

10/10 Exceptional

Complete luxury. Amazing
Heather, 1-night trip

10/10 Exceptional

Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
Richard, 4-night trip