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Hilton Shanghai City Center

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In the heart of Shanghai, Hilton Shanghai City Center offers an urban oasis. Enjoy a rejuvenating swim in the indoor or outdoor pool, connect to WiFi in your room and savor Japanese cuisine at Osteria Twelve 16意大利餐厅. Guests also appreciate access to a 24-hour gym and helpful concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Room service
  • 7 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
$151 nightly
The total price is $160
May 17 - May 18
Total with taxes and fees

Why we love this property

Taste of Italy
This hotel boasts an Italian cuisine restaurant where guests can experience delightful flavors. A buffet breakfast is also offered to start the day.
Cloudlike comfort
Luxuriate in premium bedding, down comforters, and Select Comfort mattresses. A pillow menu, turndown service, and 24-hour room service elevate the experience.
Art deco luxury
Marvel at this hotel's striking art deco architecture in the heart of the city center. Luxury meets urban elegance in this architectural gem.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Guest Room, King

Premium bedding, down comforters, Select Comfort beds, minibar

Guest Room, King

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite

  • City view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, King

View from room

Executive Deluxe Room, King

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 1 King Bed (Ambassador Suite)

  • City view
  • 2131 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, down comforters, Select Comfort beds, minibar

Room, 1 King Bed, Accessible

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Suite, 1 King Bed

  • City view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Presidential Suite, 1 King Bed

  • City view
  • 3014 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Twin

Premium bedding, down comforters, Select Comfort beds, minibar

Guest Room, Twin

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

View from room

Deluxe Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 2 Twin Beds

  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

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  • Airport transfer
  • Free parking
  • Free WiFi
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9.4 out of 10, Exceptional, 98 reviews
$111 nightly
The price is $117
May 31 - Jun 1
Total with taxes and fees
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About the neighborhood

Map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050

What's nearby

  • Former French Concession - 8 min walk - 0.7 km
  • Jing'an Temple - 2 min drive - 1.6 km
  • West Nanjing Road - 3 min drive - 1.6 km
  • Zhongshan Park - 3 min drive - 1.5 km
  • Shanghai Exhibition Center - 4 min drive - 2.9 km

Getting around

  • Hongqiao International Airport (SHA) - 35 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 55 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 18 min drive
  • Shanghai Railway Station - 26 min drive
  • Changshu Road Station - 14 min walk
  • Jing'an Temple Station - 16 min walk
  • Hengshan Road Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Baker & Spice - ‬6 min walk
  • ‪Apollo - ‬6 min walk
  • ‪小山堂 Shan’s Brew - ‬6 min walk
  • ‪GentleMaker Cafe - ‬6 min walk
  • ‪道道鲜崇明私房菜 - ‬1 min walk

About this property

Hilton Shanghai City Center

  • When you stay at Hilton Shanghai City Center, you'll be just a 5-minute drive from Jing'an Temple and West Nanjing Road. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Osteria Twelve 16意大利餐厅, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 hot tubs, a 24-hour fitness center, and a sauna. The property is just a short walk to public transportation: Changshu Road Station is 14 minutes away.

At a glance

DONE

Hotel size

    • 381 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Room service (limited hours)

Working away

  • 7 meeting rooms
  • Conference space (4553 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • 2 hot tubs
  • Sauna
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Osteria Twelve 16意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 to 228 per person
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Nikko Shanghai

Nikko

Hotel Nikko Shanghai

Hilton Shanghai City Center Hotel

Hilton Shanghai City Center Shanghai

Frequently asked questions

Does Hilton Shanghai City Center offer free cancellation for a full refund?

Yes, Hilton Shanghai City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Shanghai City Center?

Yes, there's an indoor pool.

Are pets allowed at Hilton Shanghai City Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Shanghai City Center?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hilton Shanghai City Center?

Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one-way.

What are the check-in and check-out times at Hilton Shanghai City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hilton Shanghai City Center and nearby?

Hilton Shanghai City Center has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Hilton Shanghai City Center?

Yes, Osteria Twelve 16意大利餐厅 offers Italian cuisine.

What's the area around Hilton Shanghai City Center like?

Hilton Shanghai City Center is in Jing'an, a short 17-minute walk from Jing'an Temple and 19 minutes' walk from West Nanjing Road.

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Reviews

Hilton Shanghai City Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.0

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast buffet offered a great selection. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The hotel staff were very helpful in accepting my food deliveries and parcels, and used robots to deliver them to my room efficiently.
Carole, 2-night trip
Verified

10/10 Exceptional

Excellent location for city walk close to Wukang and Yuyuan road. Everything’s new and clean. Nice gym and swimming pool facilities. Will certainly recommend it to my friends.
Dora Lai San, 4-night trip
Verified

10/10 Exceptional

Modern and good service
Chi yuen, 2-night trip
Verified

10/10 Exceptional

The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station.
FLORENCE JOYCE, 4-night trip
Verified

10/10 Exceptional

Great location, well designed & modern rooms with lots of storage space.
Johannes Lap-Funn, 3-night trip
Verified

10/10 Exceptional

Perfect service and location
Tzu Chin, 4-night trip
Verified

10/10 Exceptional

Great location and great service
Jose, 6-night trip
Verified

8/10 Very good

Newly renovated hotel with large rooms and modern facilities. Restaurants and bars are great with many food and drink options. The hotel is located in the center of the city and has easy access to many transportation facilities. Recommended!
Jeffery, 8-night trip
Verified

8/10 Very good

The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.
Cui, 6-night trip
Verified

10/10 Exceptional

Definitely will come back again

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Cui, 4-night trip
Verified

8/10 Very good

Nice and clean place
xiaoming, 2-night trip
Verified

10/10 Exceptional

Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.
Mike, 5-night trip
Verified

8/10 Very good

A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.
Mike, 2-night trip
Verified

10/10 Exceptional

Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.
Daniela, 7-night trip
Verified

10/10 Exceptional

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.
KLAW, 2-night trip
Verified

10/10 Exceptional

Appreciation to John Guest Services Manager

I stumbled on Hilton city hotel and decided to try it. My first impression was wowed by the Guest Eervices Manager John, he was extremely personable and went the extra mile to do check in and escorted me to the room. He also offered any assistance in case I need, this is excellent and I definitely recommend my colleagues and myself will return. Well done Hilton City Hotel and kudos to John!
Janelle, 4-night trip
Verified

10/10 Exceptional

Hotel that I definitely will stay again.

The hotel has just finished renovation for a few months, everything is new ( colleague say that their rooms has always been good tho), room is spacious and comfortable. Among everything I appreciate most about the air conditioning, it is very responsive but also quiet enough for sleeping. Also, their staff are extremely nice and helpful ( and Thank you Simon for staying with us at the entrance the whole time while we wait for the airport pick up :D )
CHEUK KWONG, 3-night trip
Verified

8/10 Very good

Nice Hotel, great staff

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Andrew, 7-night trip
Verified

10/10 Exceptional

Nice location
Yun Chi Valiza, 4-night trip
Verified

10/10 Exceptional

Great breakfast, great customer service
Colton, 3-night trip
Verified

10/10 Exceptional

i will give an overall score of 80 points /100
Timothy, 2-night trip
Verified

10/10 Exceptional

Excellent in every way
YIU WAI, 4-night trip
Verified

10/10 Exceptional

nice place for quick business trip

good location with quality breakfast, and good price. will come back again.
man kit, 3-night trip
Verified

10/10 Exceptional

Great !
Bei Qing, 2-night trip
Verified

10/10 Exceptional

Excellent.
Jorge, 2-night trip