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The Customs House Inn

3.5 star property
Guesthouse in Pictou

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Photo gallery for The Customs House Inn

Interior entrance
Bathroom
Bathroom
Lobby
Exterior
Located in the heart of town, The Customs House Inn offers a convenient base to explore. Enjoy perks like luggage storage and express check-out, plus stay connected with in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Free parking

Main amenities (7)

  • Daily housekeeping
  • Business centre
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Fridge
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking

Room options

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Room, 1 King Bed

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Braeside Country Inn

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very good, 469 reviews
The price is HK$1,191
HK$1,358 total
includes taxes & fees
10 Sept - 11 Sept
Braeside Country Inn
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About the area

Map
38 Depot Street, Pictou, NS, B0K 1H0

What's nearby

  • Caspers Gifts and Crafts - 2 min walk - 0.2 km
  • Hector Heritage Quay - 3 min walk - 0.3 km
  • DeCoste Entertainment Centre - 7 min walk - 0.6 km
  • Pictou Marina - 18 min walk - 1.6 km
  • Caribou and Munroes Island Provincial Park - 10 min drive - 9.8 km

Getting around

  • Halifax, NS (YHZ-Stanfield Intl.) - 87 min drive

Restaurants

  • ‪Subway - ‬2 min drive
  • ‪The Nest - ‬14 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬16 min drive
  • ‪Murphy’s Margaritaville - ‬12 min walk

About this property

The Customs House Inn

The Customs House Inn is a great choice for a stay in Pictou. Guests will have free perks such as WiFi, self-parking and wired Internet. Fellow travellers love the location.

Languages

English

At a glance

DONE

Hotel size

    • 8 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 9:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 22
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 22
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Business centre

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1872

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar in bath
  • Accessible bath
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number RYA-2023-24-04021515187978586-38

Also known as

Customs House Inn Pictou
Customs House Inn
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou

Frequently asked questions

Does The Customs House Inn offer free cancellation for a full refund?

Yes, The Customs House Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Customs House Inn?

Sorry, pets aren't allowed.

Is parking offered on site at The Customs House Inn?

Yes, there's free self parking.

What are the check-in and check-out times at The Customs House Inn?

Check-in start time: 2:30 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.

What's the area around The Customs House Inn like?

The Customs House Inn is a short 7-minute walk from DeCoste Entertainment Centre and 3 minutes' walk from Hector Heritage Quay. Travellers say that the area is walkable and good for shopping.

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The Customs House Inn Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Location
Building
Breakfast
Water
Restaurant
History
Waterfront
Bed
View

What guests liked

  • The air conditioning was a welcome relief, providing a comfortable stay during hot weather. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location, one of our favorite stops ! Everything is walkable and in a safe area!
Angele, 1-night trip

10/10 Excellent

Loved it, very clean and quite!!
Susan, 2-night trip

10/10 Excellent

Large room..clean Comfy bed
Sharon, 1-night trip

10/10 Excellent

Our host was fabulous. Went out of his way to help. Always accommodating. Can’t say enough.
Michael, 3-night trip

10/10 Excellent

Was a great place to stay.
Kerri, 2-night trip

10/10 Excellent

Family has run the hotel since the 1990s. Staff are onsite and courteous. Housekeeper was a lifesaver when I forgot my video camera. Innkeeper is friendly and informative. Breakfast is not offered so rate was discounted without us asking. Area is by port so more commericial but had great views of the water and the ship Hector.
Jared, 1-night trip

8/10 Good

Roy, 1-night trip

10/10 Excellent

Very nice stay.
Simon, 1-night trip

8/10 Good

Lovely spot, nice rooms!!
Susan, 3-night trip

10/10 Excellent

Enjoyed the historic Custom House building.
Nancy, 1-night trip

10/10 Excellent

Beautiful stay
Robin, 1-night trip

10/10 Excellent

Great place!!
Susan, 2-night trip

10/10 Excellent

Beautifully maintained and surprisingly comfortable historic building. Charming, centuries old Nova Scotia town. Great visit.
Michael, 3-night trip

10/10 Excellent

Beautiful building and unique, clean comfortable room. Very much enjoyed our stay. Walking distance to just about everything.
Tiffany, 2-night trip

8/10 Good

Quaint, historical good management
James, 1-night trip

10/10 Excellent

Best hotel that we stayed at during our two weeks of vacation in Canada!
David, 1-night trip

10/10 Excellent

We really appreciated our stay at the Customs House Inn. The room was exactly as shown in pictures, the bed was extremely comfortable and I particularly enjoyed the bathtub! The Inn is close to all amenities and yet very quiet. The inn keeper Doug was really available and kind. Highly recommend!
Melissa, 1-night trip

10/10 Excellent

This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
Kathleen, 1-night trip

10/10 Excellent

Good size room, good location with parking.
Richard, 1-night trip

10/10 Excellent

Host was very friebdly and helpful!
Bruce, 1-night trip

10/10 Excellent

A unique Heritage propertyclose to the waterfront.
Grant, 1-night trip

6/10 Okay

Cool old building in a good location. Easy parking and walkable to various dining options.
Allison, 1-night trip

8/10 Good

Great location in Pictou

Nice large room. Beautiful restoration of a historic property. Walking distance to restaurants and waterfront
Kent, 1-night trip

10/10 Excellent

Inn keeper was great. Friendly and very helpful. Rooms are beautiful.
Anthony, 2-night trip

10/10 Excellent

A great experience!Period appointed, clean , spacious and within walking distance of shops and great dining. Enjoyed feeling a part of historic Pictou.Highly recommended.
4-night trip