Located near Gaviota Azul Beach and Cancun Convention Center, Hyatt Ziva Cancun All Inclusive is a haven for beach lovers. Enjoy the poolside bar, rooftop terrace, and coffee shop/cafe. Indulge in spa treatments like massages or explore 8 on-site restaurants offering breakfast to Asian cuisine. Discover snorkeling opportunities at the beachfront location or work out at the 24-hour gym with activities like basketball nearby.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Spa
Laundry facilities
Main amenities (12)
Daily housekeeping
On the beach
8 restaurants and 8 bars/lounges
Full-service spa
3 outdoor pools
Rooftop terrace
Free children's club
24-hour fitness centre
Outdoor tennis court
Steam room
Children's pool
Pool bar
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Rollaway/extra beds available (surcharge)
Private bathroom
The current price is HK$5,950
HK$5,950
HK$5,950 total
includes taxes & fees
25 Feb - 26 Feb
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Club Ocean Front King
Club Ocean Front King
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
43 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Ocean View Double
Ocean View Double
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
45 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Resort View King (with Sofa Bed)
Resort View King (with Sofa Bed)
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
45 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Turquoize Ocean Front Master Double
Turquoize Ocean Front Master Double
Highlights
Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
65 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Ocean View King (with Sofa Bed)
Ocean View King (with Sofa Bed)
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
45 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Club Ocean Front Corner Suite
Club Ocean Front Corner Suite
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
101 sq m
Ocean view
Sleeps 4
1 King Bed
View all photos for Turquoize Ocean Front Master King
Turquoize Ocean Front Master King
Highlights
Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
65 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Swim Up King (with Sofa Bed)
Swim Up King (with Sofa Bed)
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
Premium bedding
45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Swim Up Double
Swim Up Double
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
Premium bedding
45 sq m
Sleeps 4
2 Double Beds
View all photos for Turquoize Sky Ocean Front Master King
Turquoize Sky Ocean Front Master King
Highlights
Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
65 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Turquoize Sky Ocean Front Master Double
Turquoize Sky Ocean Front Master Double
Highlights
Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
65 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Dolphin View Master King (with Sofa Bed)
Dolphin View Master King (with Sofa Bed)
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Resort View Double
Resort View Double
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
45 sq m
Resort view
Sleeps 4
2 Double Beds
View all photos for Ocean Front Pyramid Suite (with Sofa Bed)
Ocean Front Pyramid Suite (with Sofa Bed)
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
122 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Ocean Front King (with Sofa Bed)
Ocean Front King (with Sofa Bed)
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
45 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Ocean Front Double
Ocean Front Double
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
45 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Turquoize Sky Swim Up Ocean Front Master King
Turquoize Sky Swim Up Ocean Front Master King
Highlights
Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
65 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Dolphin View Master Double
Dolphin View Master Double
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
56 sq m
Sleeps 5
2 Double Beds
View all photos for Turquoize Sky Swim Up Ocean Front Master Double
Turquoize Sky Swim Up Ocean Front Master Double
Highlights
Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
65 sq m
Sleeps 4
2 Double Beds
View all photos for Club Ocean Front Double
Club Ocean Front Double
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed
43 sq m
Ocean view
Sleeps 4
2 Double Beds
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About this property
Hyatt Ziva Cancun All Inclusive
With access to on-site snorkelling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 8 bars/lounges, a rooftop terrace and a free kid's club. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
547 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
All guests, including children, are required to present a valid government-issued ID card at check-in.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free on-site valet parking
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
8 restaurants
8 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Free children's club
Children's pool
Playground
Babysitting (surcharge)
What to do
On the beach
Tennis
Basketball
Snorkelling
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Facilities
3 buildings/towers
Built in 2015
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness centre
3 outdoor pools
Full-service spa
Outdoor tennis court
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Bathrobes
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Free rollaway/extra bed
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Special features
Spa
The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Moongate – This restaurant specialises in Asian cuisine and only serves dinner.
La Bastille – This restaurant specialises in French cuisine and only serves dinner. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Tradewinds – This steakhouse serves breakfast, lunch and dinner. Open daily.
Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Local area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Ziva Cancun All Inclusive
Hyatt Ziva All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva
Cancun Dream Resort
Dreams Cancun Resort & Spa
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun
Frequently asked questions
Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Ziva Cancun All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Cancun All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Cancun All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hyatt Ziva Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?
Yes, there are 8 on-site restaurants, featuring Asian cuisine.
Does Hyatt Ziva Cancun All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Ziva Cancun All Inclusive like?
Hyatt Ziva Cancun All Inclusive is a short 2-minute walk from Gaviota Azul Beach and 7 minutes' walk from Cancun Convention Center. Travellers love the property's prime location.
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Hyatt Ziva Cancun All Inclusive Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
My whole family had a great time.
Verified traveller
4-night trip
8/10 Very good
15 November 2024
Food and nice beach
Jeesun
Jeesun, 3-night trip
10/10 Exceptional
13 October 2024
Beautiful hotel to stay, staffs are very friendly.
Yixin
Yixin, 5-night trip
10/10 Exceptional
17 October 2024
great food and beautiful beach
Ying
Ying, 6-night trip
10/10 Exceptional
19 November 2024
Amazing beautiful place
Sunmin
Sunmin, 2-night trip
10/10 Exceptional
27 September 2024
Excellent hotel.
Elsa J
Elsa J, 3-night trip
10/10 Exceptional
14 October 2024
The staff and the cleanliness of the resort were the best!
John
John, 7-night trip
10/10 Exceptional
23 October 2024
The Tradewinds restaurant was outstanding
Kent
Kent, 7-night trip
10/10 Exceptional
14 October 2024
Excellent resort , amazing food options with a bunch of Halal options available now too!
Fizza
Fizza, 4-night trip
10/10 Exceptional
6 September 2024
Beautiful location with such friendly guest. It was a great stay!
Kelly
Kelly, 3-night trip
10/10 Exceptional
22 September 2024
Amazing great service great food
gregory
gregory, 2-night trip
10/10 Exceptional
12 October 2024
Beautiful area and great servcice.
Catherine
Catherine, 5-night trip
10/10 Exceptional
28 October 2024
Staff was very nice. Clean hotel all throughout.
Francisco
Francisco, 4-night trip
10/10 Exceptional
21 August 2024
Amazing stay! Perfect for families!
Abijah Samanthia Amarra
Abijah Samanthia Amarra, 5-night trip
10/10 Exceptional
15 September 2024
Clean facilities, excellent food, and staff.
Andrew
Andrew, 3-night trip
10/10 Exceptional
23 August 2024
Great place.
Roberto
Roberto, 4-night trip
10/10 Exceptional
31 August 2024
The food is awesome and the staff very friendly.
Juan
Juan, 5-night trip
10/10 Exceptional
11 September 2024
Nice hotel!
Tianbai
Tianbai, 3-night trip
10/10 Exceptional
14 October 2024
Great place to relax
Riflo
Riflo, 6-night trip
10/10 Exceptional
28 August 2024
Hotel and flight were excellent
Basem
Basem, 7-night trip
8/10 Very good
1 November 2024
Staff went above and beyond to accommodate any of our requests. Tons of activities for the entire family.
Nicholas John
Nicholas John, 4-night trip
10/10 Exceptional
14 November 2024
We stood in the turquoise tower everyone so friendly, clean, great food, fast service.
The beach was beautiful! We will come back again!
Sylvia
Sylvia, 4-night trip
10/10 Exceptional
8 September 2024
Amazing hotel with amazing service….great food and drinks. The atmosphere was breathtaking, we will definitely be back soon.
Haya
Haya, 4-night trip
8/10 Very good
8 November 2024
We never had to leave resort and got to relax with two under twos along with us. Resort provided things to do every day of our stay. Would go back again.
Haseeb
Haseeb, 4-night trip
10/10 Exceptional
27 September 2024
The Staff was great, very nice and gave quick service. Loved that the beach was so close to the pool and room. The food was awesome!