Sankt Alban's Novotel Basel City offers a unique blend of eco-friendly living and modern comforts. Take in the serene atmosphere on the garden terrace, explore nearby Basel Zoo or unwind with a book from the library. Bike rentals and an electric car charging station make this hotel an ideal retreat for nature lovers.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Connecting rooms available
Electric vehicle charging point
Bar
Air conditioning
Parking available
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Self parking
24-hour room service
5 meeting rooms
Terrace
24-hour front desk
Garden
Library
Computer station
Feel at home (6)
Playground on-site
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
The current price is HK$1,263
HK$1,263
HK$1,392 total
includes taxes & fees
5 Sept - 6 Sept
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Family Room, 1 Queen Bed with Sofa bed
Family Room, 1 Queen Bed with Sofa bed
9.29.2 out of 10
Wonderful
32 reviews
(32 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Blackout curtains
24 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Twin Room, 2 Single Beds (Next)
Located near a train station, Novotel Basel City is a great choice for a stay in Basel. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this eco-friendly hotel include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff. Public transportation is close by: Bhfeingang Gundeldingen Tram Stop is only 15 minutes on foot.
Languages
English, French, German, Italian, Spanish
At a glance
DONE
Hotel size
145 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (CHF 26 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Playground
Toys
Working away
5 meeting rooms
Computer station
Conference space (2067 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board (on request)
Dryer
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 31 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Self-parking costs CHF 26 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Novotel Basel City Hotel
Novotel Basel City
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel
Frequently asked questions
Does Novotel Basel City offer free cancellation for a full refund?
Yes, Novotel Basel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Basel City?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night.
Is parking offered on site at Novotel Basel City?
Yes. Self-parking costs CHF 26 per night. Electric car charging is available.
What are the check-in and check-out times at Novotel Basel City?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Novotel Basel City?
No, this hotel doesn't have a casino, but Grand Casino Basel (6-min drive) and Casino Barriere De Blotzheim (12-min drive) are both nearby.
What is there to do at Novotel Basel City and nearby?
Novotel Basel City has a fitness centre and a garden.
Are there restaurants at or near Novotel Basel City?
Yes, there's an on-site restaurant.
What's the area around Novotel Basel City like?
Novotel Basel City is in Sankt Alban, a short 2-minute walk from Basel University and 16 minutes' walk from Basel Art Museum.
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Novotel Basel City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Train station
Amenities
Lobby
Public transport
Children
Bar
What guests liked
Breakfast was consistently praised for its variety, freshness, and quality, with many guests raving about the experience. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
7 Aug 2025
Great location.
Hari
Hari, 1-night trip
8/10 Good
10 Aug 2025
Nice hotel
Andrea
Andrea, 1-night trip
8/10 Good
9 Aug 2025
Nice hotel, very friendly staff. Close to the station and a tram around the corner.
Ka Ling
Ka Ling, 1-night trip
8/10 Good
3 Jul 2025
It was very comfortable as expected for a 4 star Novotel. Great service also.
Ange
Ange, 1-night trip
10/10 Excellent
26 May 2025
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
keith
keith, 4-night trip
10/10 Excellent
14 Jul 2025
Absolutely amazing 3 days. Hospitality top notch. Breakfast and coffee shop team brilliant. Rooms are really good - very good location - we thoroughly enjoyed our experience. Crisp housekeeping and front desk team is knowledgeable and courteous.
Sayed Aziz
Sayed Aziz, 2-night trip
10/10 Excellent
10 Jun 2025
Centrally located. Clean and very accessible to public transportation
Jose Ian
Jose Ian, 1-night trip
10/10 Excellent
5 May 2025
Easy and convenient for the city and airport
Elena
Elena, 1-night trip
10/10 Excellent
5 Apr 2024
Nice hotel and breakfast
HUONG
HUONG, 2-night trip
10/10 Excellent
30 May 2025
Clean and spatial. Staff friendly and efficient. Great breakfast. The only complaint is when the bathroom light is turned on it lights up the whole room through the glass partition between the bedroom and bathroom, so when one goes to the toilet at night the other person sharing the room may wake up also if s/he is sensitive to light.
Hsiao-Yi
Hsiao-Yi, 5-night trip
10/10 Excellent
22 Aug 2024
One of the best novotel i stayed in.
Rohit
Rohit, 1-night trip
10/10 Excellent
3 Jan 2024
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Fiona Mary
Fiona Mary, 2-night trip
10/10 Excellent
22 Feb 2025
I liked that there was a fridge in the room.
Debra
Debra, 7-night trip
10/10 Excellent
8 Jul 2023
It was lovely, great location and amenities.
Stacie
Stacie, 3-night trip
10/10 Excellent
6 Jul 2024
Great location and near public transit
Parag
Parag, 3-night trip
6/10 Okay
6 May 2025
My room was vey noisy due to the busy roads around the hotel. Sound proofing was tertible
Robert
Robert, 2-night trip
6/10 Okay
23 Apr 2025
Far from restaurants and market. Sofa bed was not comfortable.
Saurabh
Saurabh, 1-night trip
10/10 Excellent
22 Jun 2024
Good transport links, friendly staff and clean rooms
Nazuma
Nazuma, 1-night trip
8/10 Good
21 Apr 2025
Smooth check in. Room very quiet despite being next to lift. We booked a family room, room was small for a family of four, we were just staying one night before our flight so it was fine but would have been a struggle if staying longer.
Kirsty
Kirsty, 1-night trip
8/10 Good
6 Oct 2023
Nice hotel, good staff. Good location
Claude
Claude, 1-night trip
10/10 Excellent
10 Jul 2023
great trip
Great hotel with very friendly staff and clean rooms
Ali
Ali, 1-night trip
10/10 Excellent
17 Aug 2022
Lovely, new clean hotel. Great location
Thomas
Thomas, 3-night trip
8/10 Good
30 Jan 2025
It was very close to the train station, which was convenient but The parts of the city that you would want to spend time in were about a15 minute walk away. There is excellent public transportation very conveniently located but we did not use it.
Lisa
Lisa, 3-night trip
10/10 Excellent
31 Oct 2022
Our third stay at this hotel and standards remain high. Wonderful staff, excellent food, convenient location and great comfort
Sion
Sion, 2-night trip
8/10 Good
17 Jun 2023
Very easy to get around to all areas via public transportation