The Port-O-Call Inn & Suites, near Departure Bay Ferry Terminal, offers a serene retreat with its garden and restaurant. Stay connected with WiFi in public areas, unwind on the terrace or enjoy amenities like smoke-free premises and microwaves upon request; guests rave about the helpful staff.
Nanaimo Regional General Hospital - 3 min drive - 2.3 km
Departure Bay Ferry Terminal - 3 min drive - 1.9 km
Vancouver Island University - 4 min drive - 2.6 km
Duke Point Ferry Terminal - 19 min drive - 20.0 km
Getting around
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 2 min drive
Nanaimo, BC (YCD) - 15 min drive
Maple Bay, BC (YAQ-Maple Bay Seaplane Base) - 51 min drive
Ganges, BC (YGG-Ganges Harbour Seaplane Base) - 82 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 178 min drive
Restaurants
Tim Hortons - 14 min walk
McDonald's - 11 min walk
Chick To Sea Express - 6 min walk
Milton Street Public House - 20 min walk
Red’s Bakery - 3 min drive
About this property
The Port-O-Call Inn & Suites
The Port-O-Call Inn & Suites puts you a short five-minute drive from Departure Bay Ferry Terminal. Other features include a terrace and a garden. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
42 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site parking includes off-street options
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Facilities
Garden
Terrace
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Towels
Food and drink
Mini fridge
Microwave
More
Housekeeping (on request)
Special features
Dining
Momji 310 – On-site family restaurant.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo
Frequently asked questions
Does The Port-O-Call Inn & Suites offer free cancellation for a full refund?
Yes, The Port-O-Call Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Port-O-Call Inn & Suites?
Yes, pets are welcome. There's a charge of CAD 20 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times at The Port-O-Call Inn & Suites?
Check-in start time: 4:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at The Port-O-Call Inn & Suites?
No, this motel doesn't have a casino, but Casino Nanaimo (3-min drive) is nearby.
What is there to do at The Port-O-Call Inn & Suites and nearby?
The Port-O-Call Inn & Suites has a garden.
Are there restaurants at or near The Port-O-Call Inn & Suites?
Yes, there's an on-site restaurant, Momji 310.
What's the area around The Port-O-Call Inn & Suites like?
The Port-O-Call Inn & Suites is located a short 12-minute walk from Maffeo Sutton Park.
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The Port-O-Call Inn & Suites Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Air conditioning
Location
Ferry
Value
Bathroom
Amenities
Refrigerator
Reviews
8/10 Very good
1 Sept 2025
Always friendly staff. It is a good stay for the price.
Louis
Louis, 3-night trip
10/10 Exceptional
25 May 2025
Hotel staff are great.
Sasha
Sasha, 1-night trip
8/10 Very good
5 Jun 2025
Front desk staff was absolutely outstanding way to go girls!!!!
dave
dave, 1-night trip
2/10 Poor
8 Aug 2025
Terrible place. Avoid staying at this place.
This place stinks, very rude front desk (Omar). We left the property with in an hour due to its inhabitable condition. We booked 2 rooms for 3 nights but ended up not even staying for the day. They still charged 1 night for 2 rooms. I understand they might have strict cancellation policy but the place have to be habitable. I have small kids with asthma and this place is dangerous.
Pruthvi
Pruthvi, 3-night trip
6/10 Good
8 Aug 2025
It had beds and we did sleep
We were greeted by a welcoming daddy long legs on the wall. The room was reasonably clean unless you looked under the beds. The burn marks on the table gave it a rustic feel. The stick in the open sliding window gave a faint sence of security. The premium HVAC system included a fan on the desk and an AC unit on the floor with a hose out the window. We had the VIP suite on the second floor closest to the road for maximum noise. The courtyard has a large non-functioning fountain.
Mark
Mark, 1-night trip
2/10 Poor
6 Aug 2025
Very run down. Mattress and pillows lumpy. Worst of all bottom sheet on bare, old mattress. No mattress pad. The sheet was too small and we had to get up multiple times to try to fit it back on. Curtains too long on floor but let light in insides. Lots of road noise. Bare bulbs in bathroom light. Outside cement dirty.
Rita
Rita, 1-night trip
2/10 Poor
11 Jun 2025
This was legitimately the most disgusting place I have ever stayed. Everything was dirty, the toilet was taped together, and the bedding had tons are hard crusty spots.
Kristen
Kristen, 1-night trip
8/10 Very good
1 May 2025
Stayed for one night. The room was clean with coffee machine and mini fridge. Pretty quiet overall. Easy check in. Would stay again
Crystal
Crystal, 1-night trip
10/10 Exceptional
28 Apr 2025
Easy access, clean set up.
Phil
Phil, 1-night trip
8/10 Very good
16 May 2025
What wasn't to like?
Beautiful view.
Fielding
Fielding, 1-night trip
6/10 Good
29 May 2025
not really clean
Abdulzhiger
Abdulzhiger, 1-night trip
6/10 Good
29 May 2025
Not enough towels, door would not close very well.
Bertram
Bertram, 1-night trip
6/10 Good
20 May 2025
a little bit Noisy
guo
guo, 1-night trip
2/10 Poor
5 Jun 2025
I was scared to sleep. It was loud the whole time and the room was in poor condition. My bathroom door was duck taped together
Breanne
Breanne, 1-night trip
6/10 Good
31 May 2025
Bed was extremely uncomfortable.
No coffee maker or microwave.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
23 Feb 2025
Clean and inexpensive.
Steven
Steven, 2-night trip
10/10 Exceptional
20 Mar 2025
It’s pretty good for the price
DAN
DAN, 1-night trip
8/10 Very good
6 Aug 2024
great place to stay
Grant
Grant, 1-night trip
6/10 Good
31 Mar 2025
This hotel is ok for a quick stopover. We could see daylight around the door so it is not very soundproof and combined with traffic it was noisy. Room was small…barely room for our luggage. Hotel is just alright.
Donna
Donna, 1-night trip
6/10 Good
12 Apr 2025
Pretty much completely average
Devon
Devon, 1-night trip
4/10 Fair
4 Jun 2025
My room smelled quite unpleasant and was very warm. The window did not lock properly so did not feel comfortable opening it overnight, and the supplied air conditioner unit was very loud. Bedside table was somewhat sticky.
Madeleine
Madeleine, 1-night trip
6/10 Good
5 Apr 2025
Very nice room but floors are cold
Phoebe
Phoebe, 2-night trip
8/10 Very good
25 Apr 2025
Wasnt expecting alot a
Yo
Yo, 1-night trip
6/10 Good
13 Jun 2025
Definitely a 2 star hotel. Don't take your shoes off. There was once a peep hole in the door, now there's just a hole. Door felt secure other than that. The tap in the shower moves freely, pretty sure that's not supposed to happen, shower still works but water pours out the tap at the same time but what do I care, I'm not paying the water bill. Outside smelled like a carnival but maybe that's just Nanaimo or BC, I'm not from here. It really wasn't as cheap as it could've been for all this!
Tara
Tara, 2-night trip
4/10 Fair
19 May 2025
Looks like nobody cleaned the room: dust and cobwebs on the ceiling and lamp. The faucet in the sink is barely holding up, and it's scary to use it because it seems like it will break with just one movement. The staff were friendly and helpful. And you will not find a hair dryer in the room or motel they don't have it.