2/10 欠佳
2025 年 8 月 2 日
Moldy, rundown units.
Upon entering the unit the musty smell hits you.There were tiny roaches everywhere. I had my full body mosquito tent, so I was prepared. The tiny roaches were even inside the fridge. But was not planning to be inside for anything but sleeping. On the second night the airconditioner started making a horrible noise, woke me up. Had noise cancelling headphones which helped me sleep, but the noise was so loud I could still hear it some. In the morning I called and told them about the air conditioner. I asked if they could move me to another unit. They assured me someone will come fix the air conditioner. I called during the day while in and out of the unit and they continued to say someone will come. Came back to sleep and the air conditioner was not fixed. I asked for a refund for my last night cause between the noise and the mold and the roaches I was done. They told me to contact Expedia.Expedia tried to get them to refund me a night but they refused. I still left cause the air conditioner was basically screaming and spitting moldy water at me. You have to physically open and close the main gate to drive in, it is not locked. No toiletries at all and some towels were stained. No security or staff to be found anywhere on campus. The grounds are pretty, the pool is nice, needs maintenance. The beach is not an appropriate area for a beach day. I'm native to the island,so I know. You definitely need a car, nothing really around. Not even doordash.
lorraine
lorraine (4 晚家庭旅程)
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