18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000
What's nearby
Hoan Kiem Lake - 2 min walk - 0.2 km
St. Joseph's Cathedral of Hanoi - 4 min walk - 0.4 km
Hanoi Old Town Night Market - 6 min walk - 0.5 km
Thang Long Water Puppet Theatre - 6 min walk - 0.5 km
Hanoi Opera House - 14 min walk - 1.2 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 24 min drive
Hanoi Giap Bat Station - 7 min drive
Hanoi Long Bien Station - 17 min walk
Hanoi Railway Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Nhà Hàng Huyền Hương - 1 min walk
Polite & Co - 1 min walk
Pepperonis - 1 min walk
Bánh Cuốn - Bảo Khánh - 1 min walk
Gc Bar - 1 min walk
About this property
Sunline Hotel
When you stay at Sunline Hotel, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You'll have free perks such as WiFi and wired Internet. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within a short 10-minute walk. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Japanese, Vietnamese
At a glance
Hotel size
35 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 12
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 12
Children
Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Free off-site parking nearby; booking required
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Terrace
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
What to enjoy
Individually furnished
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Airport shuttle service is offered for an extra charge of VND 418500 per vehicle (one-way)
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi
Frequently asked questions
Does Sunline Hotel offer free cancellation for a full refund?
Yes, Sunline Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sunline Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sunline Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Sunline Hotel?
Yes, an airport shuttle is available. The charge is VND 418500 per vehicle one-way.
What are the check-in and check-out times at Sunline Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sunline Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Sunline Hotel like?
Sunline Hotel is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.
Sunline Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 November 2024
This is the second time I have stayed at Sunline Hotel. This time for 4 weeks. Wonderful! Service, cleanliness help and friendliness of the staff superb. Will definitely stay there again on my next trip to Hanoi. Very highly recommend
Shona
Shona, 25-night trip
Verified Hotels.com guest review
8/10 Very good
17 July 2024
We had a pleasant stay. Like most hotels in the Old Quarter, the rooms are small and the area is crowded. The breakfast was good, but the selections are limited. The hotel area is blocked off each night during the weekend, making checking out and getting our luggages to the taxi rough because we had to walk a block to the taxi. Their staff help wheeled our luggages to the taxi. We are so thankful for that extra care. On the plus side is the nearness to the Sword Lake. It's just 2 blocks away.
SON
SON, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
I have booked a few hotels lately going of reviews and stars rating the hotels have not matched the same. I can say this has i have booked an extra 7 nights and would stop in here again.
Vincent
Vincent, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Very comfortable even though rooms are tight. Clean and staff are nice and professional
Nhi
Nhi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
KAORU
KAORU, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 May 2024
Nigel
Nigel, 5-night trip
Verified Expedia guest review
10/10 Exceptional
9 April 2024
The staff the staff the staff. I literally felt like I was walking into a 5 Star hotel with the way I was treated.
As soon as I stepped out of the taxi a member from the staff whisked my bags away to my room. Check in was fantastically easy and the person I would have to say I interacted with the most was Long. This guy was a Rockstar for service. Constantly checking in to make sure everything was ok. Professional, friendly, great english speaker and a wonderful person to have working at the hotel.
I will always book this hotel every time I am in Hanoi.
Air con was good. Wifi was decent durring the day but will throttle down a bit late at night just fyi for remote workers.
Joseph
Joseph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 February 2024
The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.
Anthony
Verified Expedia guest review
10/10 Exceptional
25 February 2024
Marree
Marree, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 February 2024
Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.
Marree
Marree, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 January 2024
The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Shu Hua
Shu Hua, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2023
Suat Theng Doris
Suat Theng Doris, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 December 2023
Very close to Hoan Kien Lake.
Gerald
Gerald, 6-night trip
Verified Expedia guest review
10/10 Exceptional
8 December 2023
Leah
Leah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2023
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Jeanette
Jeanette, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 November 2023
Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.
M'Lee
Verified Expedia guest review
10/10 Exceptional
24 October 2023
Awesome location and simplicity.
This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Leti
Leti, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2023
JOE
JOE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2023
The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice.
The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful!
We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Shruti
Shruti, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 July 2023
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need.
Would stay again for sure :-)
evan
evan, 5-night trip
Verified Expedia guest review
8/10 Very good
25 April 2023
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 April 2023
Cynthia
Cynthia, 6-night trip
Verified Expedia guest review
8/10 Very good
19 March 2023
Everything is ok
HeeDong
HeeDong, 3-night trip
Verified Expedia guest review
6/10 Good
16 March 2023
The property was okay. Very dated for the area. Stayed in a competing hotel around the corner that had far more amenities. Hotel was very clean, and staff was amazing, but like I said very dated.
Andrew
Andrew, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 February 2023
Hotel lovely stay
This hotel was amazing from the hotel rooms to the staff. We were able to leave our bags there when we got there early off our flight.