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Bacalar Lagoon Resort

3.0 star property
Pedro A. Santos beachfront hotel with restaurant, beach bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bacalar Lagoon Resort

Property grounds
View from room
Reception
Property grounds
Kayaking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Beach bar
  • Airport shuttle
  • Terrace
  • Garden
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Villa, 2 Bedrooms

1 bedroom

Deluxe Villa, 2 Bedrooms

Highlights

Separate dining area
Ceiling fan
2 bedrooms
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 49 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Villa, 1 Queen Bed, Terrace

1 bedroom

Villa, 1 Queen Bed, Terrace

Highlights

Terrace
Separate dining area
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Terrace, Waterfront

1 bedroom

Villa, 2 Bedrooms, Terrace, Waterfront

Highlights

Terrace
Separate dining area
Ceiling fan
2 bedrooms
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 36 sq m
  • Lagoon view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Villa, 1 bedroom, terrace, in front of the lagoon

1 bedroom

Villa, 1 bedroom, terrace, in front of the lagoon

Highlights

Terrace
Separate dining area
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

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The price is HK$1,614
HK$1,953 total
includes taxes & fees
29 Dec - 30 Dec
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About the area

Map
Camino Costero Lote 21, Pedro A. Santos, QROO, 77923

What's nearby

  • Lake Bacalar - 3 min walk
  • Chacchoben Ruins - 23 min drive
  • Laguna Bacalar Ecological Park - 42 min drive
  • Cenote Cocalitos - 46 min drive
  • Cenote Azul - 48 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 76 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jugo de Piña - ‬16 min drive
  • ‪Laguna Azul - ‬10 min drive
  • ‪Tacos Hernandez - ‬25 min drive
  • ‪Tah Estrada Alberto - ‬25 min drive

About this property

Bacalar Lagoon Resort

Bacalar Lagoon Resort offers a fantastic location, putting you a short five-minute walk from Lake Bacalar. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A beach bar, a terrace and a garden are other highlights. Fellow travellers like the overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 9:30 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar

What to do

  • On a private beach
  • Kayaking
  • Snorkelling

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • Garden
  • Terrace

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

On-site venue – This family restaurant specialises in local and international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 10 for adults and USD 5 to 10 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (return. Maximum occupancy 5)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Pedro A. Santos
Bacalar Lagoon Resort Hotel
Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort Hotel Pedro A. Santos

Frequently asked questions

Does Bacalar Lagoon Resort offer free cancellation for a full refund?
Yes, Bacalar Lagoon Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Bacalar Lagoon Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bacalar Lagoon Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Bacalar Lagoon Resort?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle return.
What are the check-in and check-out times at Bacalar Lagoon Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Bacalar Lagoon Resort and nearby?
Have fun with on-site activities such as kayaking and snorkelling. Enjoy amenities such as a private beach and a garden.
Are there restaurants at or near Bacalar Lagoon Resort?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Bacalar Lagoon Resort like?
Bacalar Lagoon Resort is located a short 3-minute walk from Lake Bacalar.

Bacalar Lagoon Resort Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

francesca, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing spot for a quick getaway - The lagoon is a special place! Roberto was so helpful and I really enjoyed my stay! Thank you
Shaun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This resort is nestled in a lush and fertile jungle setting. Conveniently located off the 307 between Chetumal and Tulum, this tropical and inspired facility is an undiscovered gem and is an absolute paradise beckoning anyone looking for a peaceful and laid back visit with the gorgeous lagoon views, the Mexican sunrise, and a truly restorative vacation. The proprietor, Roberto, and his wife are gracious and welcoming hosts eager to share their slice of heaven with their guests. Roberto was a true host in every sense of the word. He was quick to accommodate our last minute reservation and extended more kindness and consideration than I’ve ever encountered from any staff during all of my travels. Our meal was cooked to order by a local chef and the quality was astounding. The property itself is uniquely designed with villas that blend perfectly into the setting and contribute to the overall beauty. Every part of the facility is well cared for and spotlessly clean. There are covered decks with loungers which extend over the lagoon and allow for spectacular views. I highly recommend trying this place. You won’t regret it.
Paula, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Really I place to unwind and relax in solitude. The location was a bit unique and isolated so if you want to be near town this is not the best location. Now if you are looking for a real getaway then this is the place no crowds and pleanty of beach!
2-night family trip
Verified Expedia guest review

4/10 Fair

Great beach, terrible room
The resort is nice, I think it had a great potential. The problem was that we did not had hot water, no air condition, and room was very poor. Food was good, and the beach is great. We booked 2 night, and left after one night
Yosef, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

10/10 Exceptional

This place was fantastic, absolutely everything. The lake, staff , food, was perfect. Would highly recommend, bit of a long drive from Playa Carmen but definitely worth it. The water at the lake is truly magnificent. Clearest water ive ever seen. Mosquitoes are a bit of a nuisance,bring OFF!. Our cabana was right in front of the lake, amazing morning sunrises. If you have extra days, do come down here, you won’t regret it.! You’ll love it.!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A must go
Great place to relax and enjoy.
Dolores, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

This property is self sustaining so no generator, no power. Be aware. No outlets either :). There is no "beach" per se, you have to use the pier and a ladder... but its super quiet and private. Get an SUV to drive there... :) the water is super clean on a good day, wind makes I a bit muddy. the little huts are cute, no air condition, just vents.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We only stayed one windy day/night. Did not use the restaurant for any meals as we wanted to explore Bacalar. The drive into the resort was lovely as there are pineapple groves and other crops. It out a ways not sure about transportation if you do not have a car. I was concerned about the groups from cruise ship but there was plenty of room for us to swim and lounge along the lake.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bacalar Lagoon Resort is centrally located to visit Bacalar, Mayan sites, and beach at Mahahual by car. It is perfect for relaxation away from crowded tourist spots. Swimming on the beautiful freshwater lagoon and use of kayaks any time are great features of the place.It is great for birdwatching in early morning and at dusk. Restaurant is open to guests all of the time. Only deterrent is that you need a car to stay here as it is 8 km on gravel road from main highway.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s a wonderful hotel almost in the middle of nowhere. All of the staff was very attentive and very kind. They even waited for us in the kitchen so that we could get dinner the day we arrived (it was kind of late). I haven’t seen more stars at night in my life! And the lagoon is very beautiful and quiet. My girlfriend and I loved that we could take a kayak boat to row along the lagoon. We want to go back soon
1-night romance trip
Verified Expedia guest review

8/10 Very good

property well located. you have canoes at your disposal, which is very convenient to enjoy more of the lagoon. little problem with wifi when your villa is not next to the reception. very nice staff. Bacalar was the best part of our trip.
Veronique, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

The place is pretty clean and very nice view. Food is good but expensive. A lot of mosquitos and in general my stay wouldve been better if the owner was not so rude and felt my kids were welcomed. She had a lot of rules I will not recommend it to people that are trying to enjoy your vacations.
Dioselina, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

4-night trip
Verified Expedia guest review

6/10 Good

The place is beautiful. It had rained a lot the night before we got there and it was hard to get through the 3.5 km of dirt road so once we got to the place we did not want to leave to visit the ruins or do other activities. The cabañas are as described except that the ones closer to the lagoon do not have A/C. We talked to the front desk about this but they said there was nothing they could do. This was a major issue for us. As soon as the sun came down the place was full of mosquitoes so we could not be outside (even with bug spray) and inside the cabin was extremely hot. We did not sleep at all. We had booked (and prepaid) for 2 nights and left immediately after the first night to find other accommodations.
Mayela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

PARADISE UNIQUE PLACE LOVE IT!!!
I was really happy at the resort because it felt private and you were disconnected from everything because it was in the middle of nothing.The food and service were great too. I will definitely come back!!! If you drive your car will be better you can go to Bacalar take boat tour, visit Chacchoben ruins, and we recommend to arrive Chetumal airport because Cancún is really far.
Marisol, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

6/10 Good

Excellent location but stay was ruined...
We were looking for a place right on the water, far-far from the city and any industrial noise, that is blended with the nature, and comfortable for relaxing and peaceful vacation. Place is really beautiful - it's even more impressive then on a picture, but stay was ruined with construction work (you hear hammering entire day) and organized groups of tourists that arrive midday making lots of noise and disturbing peace. Furthermore food was mediocre and staff would get your order incorrectly or forget something that you ordered even when you are only one in the restaurant. Rooms were clean and nice but be aware that there is no AC in every room and also that its disabled in those that have till think June.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great wee spot
We stayed for two nights and loved every minute at Bacalar Lagoon Resort. The staff were great. They sent us an email with directions before our arrival which was lovely. It was very relaxing and we felt like we were in our own wee world. It has its own lagoon and includes the use of the kayaks. Bacalar township is a 30min drive so a car is a must. Would love to stay again.
Verified Hotels.com guest review

10/10 Exceptional

March 2018 Trip
Very quiet, this place is beautiful and you can definitely relax in this place it is more of a place to get away from all the noise and service. They do have wifi but it really didn't work in our room only outside by the lagoon or restaurant. No TV which is good and bad because since it is very lonely you really runout of options to do. I would recommend at least getting a better internet service. Other than that it was so beautiful and staff was so friendly and felt safe. It looks like they are building more houses which is good because it only has a few huts. Food is okay not the best but I would recommend going out to eat early too because to get to the resort you have to go through the forest literally and you might get lost since its pitch black.
Ivonne, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Right on the lagoon. Beautiful warm fresh water.
Another day in paradise. The rooms are clean and comfortable. The staff are very friendly. You just can not beat the view of the lagoon. It was nice to have fresh water to swim in and get away from the smell of the ocean as the sargassum problem is getting very bad on the coast
jim, 1-night trip
Verified Expedia guest review

4/10 Fair

Good is not enough
It is really a hotel far away from everything You NEED a car to get there, the hotel doesn’t have a good and continuous kitchen. Better look for another one
Verified Hotels.com guest review

10/10 Exceptional

Peace and tranquility
Off roading in our Mercedes e350 to get here was an experience but once we arrived! All I can say is wow. It’s so clean and the people here were excellent to us.
1-night trip
Verified Expedia guest review