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Splendora Hotel

3.0 star property
Family-friendly hotel with restaurant, near Hoan Kiem Lake

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Splendora Hotel

Lobby sitting area
Check-in/check-out kiosk
Minibar, in-room safe, desk, blackout curtains
Lobby sitting area
Breakfast (USD 5 per person)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Childcare
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Computer station

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting services
  • Fridge
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Shower, free toiletries, hair dryer, dressing gowns

Junior Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Minibar
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, blackout curtains

Honeymoon Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner

Minibar, in-room safe, desk, blackout curtains

Basic Double Room, 1 Queen Bed, No Windows, Corner

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Minibar
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

View from room

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Hanoi Garden Hotel & Spa

Spa
Airport transfer
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (135)
Hanoi Garden Hotel & Spa
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About the area

Map
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 9 min walk - 0.8 km
  • Hanoi Opera House - 16 min walk - 1.4 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 18 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Noodle & Roll - ‬1 min walk
  • ‪Laca Cafe Art - ‬1 min walk
  • ‪Cháo Sườn Ngõ Huyện - ‬1 min walk

About this property

Splendora Hotel

Splendora Hotel puts you in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Guests can indulge in hot stone massages, facials or body scrubs, and Essence serves breakfast. Also, Hanoi Old Town Night Market and Quan Chuong Gate are a short five-minute drive away.

Languages

English, Vietnamese

At a glance

Hotel size

  • 25 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 15
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Essence – This restaurant only serves breakfast.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards.

Also known as

Splendora Hotel Hanoi
Splendora Hotel
Splendora Hanoi
Splendora Hotel Hotel
Splendora Hotel Hanoi
Splendora Hotel Hotel Hanoi

Frequently asked questions

Does Splendora Hotel offer free cancellation for a full refund?
Yes, Splendora Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Splendora Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Splendora Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Splendora Hotel?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
What are the check-in and check-out times at Splendora Hotel?
You can check in starting at 2:00 PM. Check-out time is 11:30 AM.
What is there to do at Splendora Hotel and nearby?
Splendora Hotel has spa services.
Are there restaurants at or near Splendora Hotel?
Yes, there's an on-site restaurant, Essence.
What's the area around Splendora Hotel like?
Splendora Hotel is in Old Quarter, a short 3-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes' walk from Hoan Kiem Lake.

Splendora Hotel Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Very good

5 star service
Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
timothy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation
Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Location is very close to all needs, breakfast is good
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
SB, 3-night family trip
Verified Expedia guest review

8/10 Very good

Ronen, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good central location , friendly staff and convenient to point of interest
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
7-night family trip
Verified Orbitz guest review

10/10 Exceptional

7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and outstanding service
The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
John, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mackenzie, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Everything felt a bit old and worn
You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(
Christina, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.
4-night trip
Verified Expedia guest review

10/10 Exceptional

3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Perfect location, clean, amazing staff!
The hotel is clean and in the “old town” area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.
Sharon, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Splendora was splendid!
Easily the nicest place on the block! The location is a bit tricky to find, it’s in an alley (no cars but be prepared to duck out of the way of motorbikes. This goes for all of Vietnam!) the staff is absolutely fantastic! Extremely friendly, warm and genuinely interested in providing a great experience.
JA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy assess to St Joseph’s Cathedral Helpful and friendly staff
2-night trip
Verified Expedia guest review

8/10 Very good

Staff were really helpful and friendly, and they helped me arrange airport transfers and a trip to Halong Bay before I arrived. Our room was on the top public floor but was still very noisy some nights, with noise from the corridors/other rooms - no soundproofing. Mattress was very firm (although seemed to be a common theme everywhere we stayed in Vietnam!). Bathroom/shower were fine, but the toiletries were big bottles of basic shampoo and body wash, but the body wash was a 'whitening' one which was a bit off-putting to me! There was a basic hairdryer in the bathroom. Towels were a bit thin and worn. There was a fridge in the room & 2 free bottles of water provided daily. Location was good, plenty of places to drink/eat nearby and only 10 minutes walk to the lake, night market, etc.
Kate, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Reception. Staff were amazing. Hotel dated but in great location. Would definately stay here again! P
Megan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel staffs are very helpful & friendly, accommodating to our needs. Even arranged for airport transfer at an affordable price. Excellent location, walking distances to main attractions like hoan kiem lake.
Amirah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified CheapTickets guest review

10/10 Exceptional

a very comfortable stay and service was amazing
I took some students of our university for a research survey and attending a seminar in Vietnam. We stayed in this hotel for several days. Very impressive and comfortable stay! All of the staffs, from the time of our check-in to the final check-out, were kind, hospitable, and always ready to help us. They served us fruits and juice when we were checking in. They recommended good restaurants nearby. When we needed taxis, they always responded and made a call for us quickly. The breakfast was also delicious with Pho, fruits and other dishes. By the way, the location is in the old town neighboring the famous big church, so very convenient for hanging out. We all enjoyed our stay very well, so we appreciate the staffs so much.
Yao, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Theng, 1-night trip
Verified Expedia guest review

6/10 Good

Cute lobby but overall I felt the facilities were out of date, dirty, and uncomfortable. I was glad I didn’t have more than 1 nights stay. I am not a picky hotel guest, but the curmbly furniture, dim lighting, and feel of the hotel made me uncomfortable. Would not recommend, there are other hotels for this price.
Emily, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The location is great, the Hotel staff is so helpful and doing his best to make you feel at home.
Jean-michel, 3-night trip
Verified Expedia guest review

8/10 Very good

Spent 2 nights at Splendora. Great service, very very helpful and friendly staff. Perfect location for the lake and old quarter. Rooms spacious and clean. Very good value for money.
Helen, 2-night family trip
Verified Hotels.com guest review