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Balcon del Alferez

3.0 star property
City centre Xalapa hotel with restaurant

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Photo gallery for Balcon del Alferez

Games room
In-room safe, free WiFi
Exterior
Private kitchenette
In-room safe, free WiFi
Located in the heart of the city, Balcon del Alferez offers a tranquil retreat with dry cleaning and laundry services. Stay connected with in-room WiFi, enjoy delicious meals at the restaurant, and appreciate helpful perks like 24-hour front desk assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Off-site parking available
The current price is HK$329
HK$393 total
includes taxes & fees
18 Sept - 19 Sept

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite

In-room safe, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 40 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, free WiFi

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Living area

Hotel Clara Luna

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 84 reviews
The price is HK$238
HK$282 total
includes taxes & fees
1 Sept - 2 Sept
Hotel Clara Luna
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About the area

Map
Prolongación de Allende No. 6., Xalapa, VER, 91000

What's nearby

  • Juarez Park - 2 min walk - 0.2 km
  • Xalapa Cathedral - 3 min walk - 0.3 km
  • Palacio de Gobierno - 3 min walk - 0.3 km
  • Paseo de los Lagos Park - 5 min walk - 0.5 km
  • Los Tecajetes Park - 13 min walk - 1.2 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 29 min drive
  • Xalapa Station - 17 min drive

Restaurants

  • ‪Asadero Cien Zaragoza - ‬2 min walk
  • ‪flor catorce - ‬3 min walk
  • ‪Reformanda - Barra de Café - ‬1 min walk
  • ‪Butcher's - ‬2 min walk
  • ‪Bola De Oro - ‬3 min walk

About this property

Balcon del Alferez

When visiting Xalapa, Balcon del Alferez is a great choice to consider. For a bite to eat, guests can visit Hosteria La Candela, which serves Regional cuisine and is open for breakfast, lunch and dinner.

Languages

Spanish

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Free off-site parking nearby; booking required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hosteria La Candela – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Balcon Alferez Hotel Xalapa
Balcon Alferez Hotel
Balcon Alferez Xalapa
Balcon Alferez
Balcon del Alferez Hotel
Balcon del Alferez Xalapa
Balcon del Alferez Hotel Xalapa

Frequently asked questions

Does Balcon del Alferez offer free cancellation for a full refund?

Yes, Balcon del Alferez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Balcon del Alferez?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Balcon del Alferez?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Balcon del Alferez?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Balcon del Alferez?

No, this hotel doesn't have a casino, but Big Bola Casino (7-min drive) is nearby.

Are there restaurants at or near Balcon del Alferez?

Yes, Hosteria La Candela offers Regional cuisine.

What's the area around Balcon del Alferez like?

Balcon del Alferez is in Xalapa Centro, a short 3-minute walk from Juarez Park and 3 minutes' walk from Palacio de Gobierno.

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Balcon del Alferez Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
Edward, 2-night trip

10/10 Excellent

Exelente!

Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.
Nurudin, 3-night trip

8/10 Good

Great parking, location, &price but lacks comfort

Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room!
Jared, 2-night trip

2/10 Terrible

Los garrafones que tienen en las áreas en común para tomar agua, están sucios todos, se ve que los rellenan y no los lavan, tienen hongos, tome fotos, lo reporte y sin el más mínimo asombro contestan! Ok, lo reportamos.. pero no los cambian, no dan alternativas y si así están los garrafones ya no quiero pensar en todo lo demás. Mala experiencia,
Hongos en los garrafones donde toma uno agua
NAHÚM, 1-night trip

10/10 Excellent

Eduardo, 2-night trip

4/10 Poor

ERYCK, 1-night trip

10/10 Excellent

Myriam shalom, 2-night trip

8/10 Good

Raul Jesus, 3-night trip

8/10 Good

Las fotos son más bonitas que la propiedad. El personal es súper amable y servicial. Por el precio y la ubicación vale mucho la pena
Jesús, 2-night trip

10/10 Excellent

Bueno, limpio y seguro. No recomendable para persona con discapacidad motriz o adultos mayores: no hay elevador y para llegar al centro la calle está de subida. Por lo demás, excelente.
Ángeles, 9-night trip

10/10 Excellent

Derek, 2-night trip

8/10 Good

MARIA FLORENCIA, 2-night trip

6/10 Okay

Good location but not like a hotel

I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
Chun Pun, 2-night trip

6/10 Okay

Cama dura. Mucha luz, las cortinas no cubren la totalidad de las ventanas. Hace falta una mesa o tocador para colocar los artículos personales. Mucho ruido en la zona
Manuel Ventura, 1-night trip

8/10 Good

Omar, 2-night trip

8/10 Good

Carina, 1-night trip

8/10 Good

Heriberto, 1-night trip

10/10 Excellent

Grata experiencia!!

El hotel es sencillo, pero todo muy limpio y ordenado, el personal muy amable y servicial. Su restaurante fue una maravillosa sorpresa. Altamente recomendable.
JOSE RAMIRO, 1-night trip

10/10 Excellent

hector, 1-night trip

10/10 Excellent

Ricardo, 1-night trip

10/10 Excellent

Excelente

Excelente calidad por el precio. Y el personal siempre súper amable . Todo limpio y me gusta qué hay mucha luz
cinthia, 1-night trip

10/10 Excellent

Rafael, 2-night trip

10/10 Excellent

Julieta Retana, 2-night trip

8/10 Good

This hotel is in a great location near the center square. It is a few minute walk to other activities as well. The room was spacious and clean
2-night trip

10/10 Excellent

Rael Martín, 1-night trip