In the heart of Veracruz, Balajú Hotel & Suites offers a warm welcome with a terrace and outdoor pool. Enjoy convenient amenities like dry cleaning services, luggage storage, and free in-room WiFi. Helpful staff have left a lasting impression on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Laundry facilities
24/7 front desk
Free parking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants
Outdoor pool
Breakfast available
Room service
Business centre
Terrace
24-hour front desk
Air conditioning
Front desk safe
Laundry service
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Double Room, 2 Double Beds
World Trade Center Veracruz - 7 min drive - 7.8 km
Getting around
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive
Veracruz Central Station - 9 min drive
Restaurants
Gran Cafe Del Portal Boulevard - 5 min walk
Vip's - 5 min walk
Sirloin Villarrica Acuario - 4 min walk
El Rey Del Ceviche - 1 min walk
Tacos y Carnitas Alex - 1 min walk
About this property
Balajú Hotel & Suites
When you stay at Balajú Hotel & Suites, you'll be a short five-minute drive from Veracruz Aquarium and Veracruz Harbour. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive. Fellow travellers like the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
68 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Room service (limited hours)
What to do
Beach nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults and MXN 100 to 250 for children
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10:30 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz
Frequently asked questions
Does Balajú Hotel & Suites offer free cancellation for a full refund?
Yes, Balajú Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Balajú Hotel & Suites?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at Balajú Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Balajú Hotel & Suites?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Balajú Hotel & Suites?
Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Check-out time is noon.
Is there an on-site casino at Balajú Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (6-min drive) and Big Bola Casino (8-min drive) are both nearby.
What is there to do at Balajú Hotel & Suites and nearby?
Balajú Hotel & Suites has an outdoor pool.
Are there restaurants at or near Balajú Hotel & Suites?
Yes, there's an on-site restaurant.
What's the area around Balajú Hotel & Suites like?
Balajú Hotel & Suites is a short 4-minute walk from Veracruz Aquarium and 15 minutes' walk from Malecón de Veracruz.
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Balajú Hotel & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
16 Jul 2025
Good place to stay
williams
williams, 3-night trip
10/10 Excellent
14 Jun 2025
Excelente Hotel
Ana Maria
Ana Maria, 1-night trip
10/10 Excellent
1 Aug 2025
Todo excelente
Josue
Josue, 1-night trip
10/10 Excellent
28 Feb 2025
Have stayed at this botel several times. Great location.
Sherry
Sherry, 1-night trip
10/10 Excellent
28 Mar 2025
Buen servicio
We loved our stay very cozy and welcoming pool was clean.
We loved it is in the Malecon close to everything we needed.
Adrian
Adrian, 3-night trip
10/10 Excellent
14 Jul 2025
Good
Bryan Samuel
Bryan Samuel, 4-night trip
10/10 Excellent
6 Feb 2023
Everything was great... exellent location...staff was great too
Tania
Tania, 3-night trip
10/10 Excellent
17 Aug 2024
Excellent rooms! Short walk to the aquarium.
Josephine
Josephine, 2-night trip
6/10 Okay
21 Jul 2024
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
norma borjas
norma borjas, 3-night trip
2/10 Terrible
21 Jan 2024
Mal personal
Yolanda
Yolanda, 1-night trip
8/10 Good
4 Apr 2024
Ok
Jose Luis
Jose Luis, 1-night trip
10/10 Excellent
13 Aug 2025
Excelente habitación muy amplia y cómoda. Personal amable.
José Vidal
José Vidal, 1-night trip
10/10 Excellent
11 Aug 2025
Muy buena la atención de todos sus colaboradores
Esteban Rafael
Esteban Rafael, 3-night trip
10/10 Excellent
9 Aug 2025
En comparación a otros hoteles similares en los que he estado en este sin duda la limpieza es excepcional
Eric
Eric, 3-night trip
6/10 Okay
9 Aug 2025
Olor a humedad y no tuvieron el tipo de habitación que contraté.
LUIS ALBERTO
LUIS ALBERTO, 1-night trip
10/10 Excellent
7 Aug 2025
Sin nada que comentar del servicio 3 instalaciones solo que nunca me emitieron la facturación por más que se los recordé en 3 ocasiones lo cual si me ocaciona problemas con mi comprobantes de gastos
Miguel
Miguel, 2-night trip
10/10 Excellent
2 Aug 2025
Buena ubicación
DENISSE
DENISSE, 1-night trip
10/10 Excellent
25 Jul 2025
Muy buen servicio
Monica
Monica, 4-night trip
10/10 Excellent
21 Jul 2025
Todo bien
José omar López
José omar López, 1-night trip
10/10 Excellent
13 Jul 2025
excelente atención
Yuli
Yuli, 1-night trip
8/10 Good
10 Jun 2025
Julio F.
Julio F., 2-night trip
10/10 Excellent
6 Jun 2025
Me gustó, regresaría sin dudas
arisleydi
arisleydi, 5-night trip
8/10 Good
4 Jun 2025
El valet es muy lento y me estaban dando una habitación diferente a la reservada.
De ahí en términos generales esta bien el hotel