In the heart of Downtown Cancun, Grand City Hotel - Near Market 28 offers a tranquil retreat with lush gardens. Stay connected with in-room WiFi and enjoy an outdoor pool or explore nearby Plaza 28 and Plaza Las Americas. With a front-desk safe, tour/ticket assistance, and concierge services on hand, guests appreciate the helpful staff.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
Restaurants
Vips - 6 min walk
Las Tostadillas del Mar - 3 min walk
Hong Kong Restaurante - 6 min walk
Las Originales Carnes en su Jugo - 4 min walk
La Flauteria de Cancun - 4 min walk
About this property
Grand City Hotel - Near Market 28
Grand City Hotel - Near Market 28 puts you a short five-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
Property amenities
Food and drink
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun
Grand City Hotel
City Near Market 28 Cancun
Grand City Hotel Near Market 28
Grand City Hotel - Near Market 28 Hotel
Grand City Hotel - Near Market 28 Cancun
Grand City Hotel - Near Market 28 Hotel Cancun
Frequently asked questions
Does Grand City Hotel - Near Market 28 offer free cancellation for a full refund?
Yes, Grand City Hotel - Near Market 28 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand City Hotel - Near Market 28?
Yes, there's an outdoor pool.
Are pets allowed at Grand City Hotel - Near Market 28?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand City Hotel - Near Market 28?
Yes, there's free self parking.
What are the check-in and check-out times at Grand City Hotel - Near Market 28?
Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Grand City Hotel - Near Market 28?
No, this hotel doesn't have a casino, but PlayCity Casino (12-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
What is there to do at Grand City Hotel - Near Market 28 and nearby?
Grand City Hotel - Near Market 28 has an outdoor pool and a garden.
What's the area around Grand City Hotel - Near Market 28 like?
Grand City Hotel - Near Market 28 is in Downtown Cancun, a short 18-minute walk from Plaza Las Americas and 7 minutes' walk from Plaza 28.
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Grand City Hotel - Near Market 28 Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
3 February 2025
Great value for money!
My friends and I stayed a couple of nights at this hotel while exploring the areas around Cancun. Great value for money, at a nice location in downtown Cancun!
Sindre
Sindre, 2-night trip
10/10 Exceptional
27 December 2024
Affordable price, great service!
Verified traveller
4-night trip
10/10 Exceptional
4 January 2025
Kind staff
Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Ella
Ella, 2-night trip
10/10 Exceptional
31 May 2024
A nice place to stay in
Hamza
Hamza, 1-night trip
6/10 Good
30 November 2024
The location is great but the hotel it self is outdated and the room clean should have improve. I was had skin reaction after sleep one night. I have to ask for clean bed sheet and towel. There is one bar just two blocks away and they are running loud music till midnight.
Verified traveller
2-night trip
10/10 Exceptional
25 October 2023
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Raymond Josue
Raymond Josue, 5-night trip
8/10 Very good
17 February 2024
Clean, helpful staff and access to places I want to go to
Maria Gisela Mercado
Maria Gisela Mercado, 3-night trip
10/10 Exceptional
13 December 2023
I loved the stay
Jiyoung
Jiyoung, 1-night trip
10/10 Exceptional
26 January 2024
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Tanisha
Tanisha, 8-night trip
10/10 Exceptional
13 February 2024
The staff's so kindly.
DONGYONG
DONGYONG, 2-night trip
10/10 Exceptional
27 February 2024
Excellent service
Laura S
Laura S, 4-night trip
10/10 Exceptional
11 January 2023
Clean handy to amenities friendly staff 😀
Jesse G
10/10 Exceptional
31 January 2024
The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
gilbert
gilbert, 21-night trip
10/10 Exceptional
4 September 2023
The people are wonderful and very helpful!!!
Robert
Robert, 3-night trip
10/10 Exceptional
19 November 2022
The whole feel was like a quaint oasis.With the courtyard and cafe in
the middle surrounded by the rooms.We felt very safe .
Pamela
Pamela, 7-night trip
10/10 Exceptional
25 August 2023
Perfect
Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.
Verified traveller
1-night trip
10/10 Exceptional
13 November 2022
Great staff, very helpful and friendly. Anna assisted us several times with info and directions. Highly recommended!
Roger
Roger, 9-night trip
2/10 Poor
27 February 2024
Terrible
Donald
Donald, 1-night trip
2/10 Poor
11 February 2023
Food
Miguel Angel
8/10 Very good
22 November 2022
A good hotel spoiled by its noisy neighbour
The hotel was good - clean, safe, pleasant staff but disliked Cancun. There was high level of noise from the bikers rock club until 2-3am in mornings.
Alexandra
Alexandra, 7-night trip
8/10 Very good
27 January 2023
I loved the room. Large closet with built in drawers and safe, for valuables. Large shower, only, was perfect for me. Large extra living area for work and kitchenette. Plus, lots of windows!
The location was great for participating in local activities.
The only regret for me, was not getting to try the hotel restaurant due to no hours of operation printed on the menu.
Lee Lowry
Lee Lowry, 3-night trip
8/10 Very good
29 March 2023
The rooms were spacious, the property look good with the exception that they are under construction and fail to mention it. The bed sheets were not changed every day and the cleaning person just limit to pick up the big stuff and make the beds. The staff was very polite, friendly and very helpful.
Patricio
Patricio, 4-night trip
8/10 Very good
29 December 2023
I liked the room itself it was small and simple and had what I needed there is a cute bar down the street that I hung out at one night but it's across the street from the hospital and not exactly the greatest of neighborhoods. The tour buses don't come to this hotel so you either have to get an Uber or figure out how to walk to the nearest pick up spot. For my quick stay this was fine but if I was staying longer than two or three days I would definitely find somewhere more accommodating, closer to restaurants and transportation. I didn't have that much interaction with the staff but they were friendly, useful and spoke English.
Brigid
Brigid, 3-night trip
4/10 Fair
25 January 2023
Towels are very poor , cleaning rooms is poor , condition the room poor too , so very poor eve things except the 2 guys who work there ( day and night) thanks
Reina Esmeralda
Reina Esmeralda, 6-night trip
8/10 Very good
19 March 2023
At the time we booked we were excited about the pool. Once we arrived we saw MAJOR construction to the surrounding area of the pool as well as the room areas. So there was no pool access. It was some banging noises during the night. We were given the option of a refund but that was literally the only hotel in that area so we stayed. The room was very nice. Staff was really great. I adore boutique hotels. I would stay here again just to experience the pool area and the locals. Those things are very important to me.