At Sen Hotel, you'll be within a 10-minute drive of West Lake and My Dinh National Stadium. Guests indulge in Thai massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness centre and a sauna.
Languages
Chinese (Mandarin), English, Vietnamese
At a glance
Hotel size
40 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
2 hot tubs
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in Asian cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 30 per vehicle (return)
Train station pick-up service is offered for an extra charge
Children & extra beds
Airport shuttle service for children costs USD 2
Policies
This property accepts credit cards and cash.
Also known as
Sen Hotel Hanoi
Sen Hotel
Sen Hanoi
Sen Hotel Hotel
Sen Hotel Hanoi
Sen Hotel Hotel Hanoi
Frequently asked questions
Does Sen Hotel offer free cancellation for a full refund?
Yes, Sen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sen Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sen Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sen Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle return.
What are the check-in and check-out times at Sen Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Sen Hotel and nearby?
Sen Hotel has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Sen Hotel?
Yes, there's an on-site restaurant that offers Asian cuisine.
What's the area around Sen Hotel like?
Sen Hotel is a short 19-minute walk from Lotte Center Hanoi and 5 minutes' walk from Vietnam Museum of Ethnology.
Sen Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
6.0/10
Amenities
7.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 September 2024
A very convenient hotel in the Cau Giay area and not far if your Hanoi destinations in Old Quarter or West Lake.
The staff (especially Nguyen Thi Linh) were excellent and their English made my stay my stay smooth. Very helpful with transportation assistance as well.
The breakfast was very good with a variety from Chicken Pho, omelets, continental breakfast, etc. So definitely no worries there to start your day off well.
Again, I would stress the hotel staff were friend and helpful from the Front Desk, Dining, Room Cleaning.
Richard
Richard, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 February 2019
Very good.
Very attentive bell hop. He was awesome. He was the most professional and all about the service. I was so pleased to have his service. I do not have his name.
The room was nice, breakfast good, and friendly staff.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 February 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
21 February 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
8 August 2018
the staff is very kind although their English is not very fluent.