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Smartflats City - Brusselian

3.0 star property
City centre apartment within walking distance of La Grand Place

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smartflats City - Brusselian

Private kitchen
Premium bedding, iron/ironing board, free WiFi, bed sheets
Living room
Interior entrance
Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

6.4 out of 10

Good

Popular amenities

  • Lounge area
    Lounge area
  • Kitchen
    Kitchen
  • Refrigerator
    Refrigerator
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • 5 smoke-free apartments
  • Housekeeping once per stay
  • Business centre
  • Meeting rooms
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
Feel at home
  • Kitchen
  • Separate dining area
  • Living room
  • Television
  • Coffee/tea maker
  • Bath or shower

Room options

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Smartflars - Collector

6.8 out of 10, (23)
The price is HK$673
HK$748 total
includes taxes & fees
24 Dec - 25 Dec
Smartflars - Collector
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About the area

Map
Rue Marche aux Poulets 45, Brussels, 1000

What's nearby

  • La Grand Place - 3 min walk - 0.3 km
  • Brussels Christmas Market - 6 min walk - 0.6 km
  • Manneken Pis Statue - 7 min walk - 0.6 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • Tour & Taxis - 5 min drive - 2.1 km

Getting around

  • Brussels Airport (BRU) - 41 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 63 min drive
  • Antwerp (ANR-Antwerp Intl.) - 69 min drive
  • Brussels Central Station - 7 min walk
  • Brussels-Chapel Station - 13 min walk
  • Brussels-Congress Station - 14 min walk
  • Bourse-Beurs Station - 2 min walk
  • De Brouckere Station - 4 min walk
  • Sainte Catherine-Sint Katelijne Station - 7 min walk

Restaurants

  • ‪Le Grand Café - ‬1 min walk
  • ‪Quick - ‬1 min walk
  • ‪Bier Central - ‬2 min walk
  • ‪Bia Mara - ‬1 min walk
  • ‪Corica - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats City - Brusselian

When you stay at Smartflats City - Brusselian, you'll be in a great location, within a short 10-minute walk of La Grand Place and Brussels Christmas Market. Apartments feature conveniences such as kitchens, along with flat-screen TVs and premium bedding. Public transportation is only a short walk: Bourse-Beurs Station is 2 minutes and De Brouckere Station is 4 minutes.

Languages

Arabic, Catalan, Dutch, English, French, Portuguese, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Kitchen

  • Fridge
  • Microwave
  • Oven
  • Electric kettle
  • Toaster
  • Coffee/tea maker

Dining

  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Hairdryer
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Work spaces

  • meeting rooms
  • Business centre

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (once per stay)
  • Multilingual staff
  • Iron/ironing board

Location highlights

  • Near a metro station
  • Near a train station
  • In the city centre
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • 2 floors
  • 1 building

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Children & extra beds

  • Cots/infant beds are available for EUR 25.0 per stay

Policies

This property does not have lifts.
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Smartflats Brusselian Apartment Brussels
Smartflats Brusselian Apartment
Smartflats Brusselian Brussels
Smartflats Brusselian
Smartflats City Brusselian
Smartflats City - Brusselian Brussels
Smartflats City - Brusselian Apartment
Smartflats City - Brusselian Apartment Brussels

Frequently asked questions

Does Smartflats City - Brusselian offer free cancellation for a full refund?
Yes, Smartflats City - Brusselian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartflats City - Brusselian?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Smartflats City - Brusselian?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
Does Smartflats City - Brusselian have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and a fridge.
What's the area around Smartflats City - Brusselian like?
Smartflats City - Brusselian is in Quartier du Centre - Centrumwijk, a short 2-minute walk from Bourse-Beurs Station and 3 minutes' walk from La Grand Place.

Smartflats City - Brusselian Reviews

Reviews

6.4

Good

7.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Poor

Did not bother to fix hot water
My worst ever stay anywhere in any vrbo or hotel or home stay. No hot water for shower for two days for my family of 4. So we could not take shower for two days. No live person to talk to all to and even though we complained no one came to fix the water issue.
Mae, 2-night family trip
Verified Hotels.com guest review

6/10 Good

I was very dissatisfied why my stay with Smart flats. They do respond to the issues you report, but they do not fix them. The elevator was not working and I of course was on the 6th floor! I reported there was no remote for the TV but never got one. I reported no shampoo dispenser, but they never fix it. They of course respond to my reports, but nothing gets done.
Edgar, 5-night trip
Verified Expedia guest review

6/10 Good

This location couldn’t be more ideal, the beds were also extremely comfortable, but as for the accurate representation via the shared photos there is no comparison, the apartment is quite poorly furnished and what’s in there gives the vibe of a frat house, the toilet doesn’t flush properly and the shower head was broken and forced it to be used handheld. Also the entrance to the building stairwell was cluttered and quite unsafe with hand rails missing and multiple trolleys full of towels.
3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

WiFi and TV didn’t work. We let them know and while they were very responsive, they didn’t make any effort to resolve the issue. Some of the furniture was visibly worn and dirty. Water temp was very inconsistent.
David, 1-night family trip
Verified Expedia guest review

4/10 Fair

Poorly maintained property with only a few minutes of hot water. Would not return.
FRANK, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Skyla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Not up to scratch
The apartment is well-located and spacious, but badly in need of TLC. Many fixtures were broken, and the decor was dismal. The lounge in the sitting room - a fold out bed - was too uncomfortable to be used. Worst, the stair rail in the dimly-lit entry hall had come away from the wall, so was dangerous.
julie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

There was no hot water, exposed wiring, holes in the walls, etc. It was unfit to stay in and because the property staff refused to assist, we were for ced to stay somewhere else and now they are refusing to refund our money! They state we did not return the key, howevert I have a video of us placing the key in the lock box when we left! I also have pictures and videos to show all of the issues! Terrible, Terrible vendo that Expedia should DROP if they want to keep customers!
Verified Expedia guest review

4/10 Fair

Ok , not great
Not good , we had issues with the sofa coach which was broken and could not use. The WhatsApp support failed to respond. The hairdryer was not working. It was super hot inside no fans or air conditioning
Vickesh, 3-night family trip
Verified Hotels.com guest review

6/10 Good

What a disappointment. The negatives: we stayed in apt 103 not that we were given a choice anyway. Entry way is dirty and dark and scary looking. Toilets flush poorly, fridge & coffee maker were broken (they had a backup fridge but it was so small), no wifi, tv did not work, instructions do not match appliances, couch is old, not comfortsble and raggedy; shower is poor-shower door does not stay closed, (we called to contact someone and they kept telling us to connect to the wifi…that still did not work). Thankfully someone came next day to assist w/ tv (but couldn’t fix it). super echo in kitchen; felt like in a vast hall. Need more bed pillows. There is a pool of stagnant water that sits out the kitchen window (mosquitoe playground!) Positives: clean, codes to get in worked well. Beds were comfortable, plenty of towels & toilet tissue. Oven worked well and it was quiet. Too many negatives to be pleased. We sadly won’t return.
Daniel, 4-night family trip
Verified Expedia guest review

4/10 Fair

Liked that they had 1 1/2 baths. Location was fine. Not too bad to get to train station. Had lots of negatives. Needed updating. Furniture poor, bathtub scratched and looked dirty. Fridges and a/c we’re not working. Lots of stairs we were not expecting. Stairway railing in hallway was falling out of wall. Would not recommend. Wasn’t horrible but not good either.
katy, 1-night family trip
Verified Expedia guest review

6/10 Good

The place itself was nice and in a great location. However the communication was terrible until after I called Expedia who also called them with no answer. They were finally able to get me an email to try. The shower was head was broken, water barely came out and when it did it was cold water.
Kylee, 1-night family trip
Verified Expedia guest review

4/10 Fair

We waited for checkin until 4 and when we got to the apartment it wasn't cleaned from previous guests, we had to call and have it cleaned while we were there. Walls are dirty with spill marks, broken blinds sitting in the corner instead on the window and no AC, it was so uncomfortable, especially on the top floor. The walk to our apartment led through a rooftop with AC units and trash. I loved the set up of the apartment with the 3 stories. 2 bathrooms would be nice but that's ok. It has potential is what I would say. U fortunately we spent a lot of money to not be able to relax there after long days of sightseeing.
Martina, 2-night family trip
Verified Expedia guest review

2/10 Poor

We missed our first night due to a cancelled flight. The next night we got in very late and the door code did not work. I called and the phone number did not work. No one has emailed me back and I emailed 4 times. I called the next day and phone number and English option did not work. I list 2 nights stay and the company does not care. We were left at 130am with two small kids and no hotel and no communication.
Rebecca, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great apartment for a weekend away with friends, perfect central location.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good location and very good space for the price. One toilet and two showers. Also no AC but had a fan so was OK. Has heating and hot water. The address can be a challenge to find but really in a very good location. I recommend to park in the Q Park, 22€ per night and covered.
2-night family trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location, clean and comfortable. Very good space. If there’s air conditioning, that would be perfect.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

The flat is comfortable and spatious, with an interesting, pleasant design. It's very well located, close to the center and major tourist spots but the street it is on can be quite noisy at night. There is no reception which can cause issues if you need to contact the property urgently but the staff has been helpful in my interactions with them.
Cristina, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Great location!
The location is great and the studio apartment is very spacious with all of the amenities you need. The instructions for check in were excellent and really helpful. The only thing letting the apartment down is that there was dust everywhere and the walls were scuffed.
2-night romance trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

10/10 Exceptional

Short break
Excellent location right in the city centre. Staff at smart flats reception were really helpful
Verified Hotels.com guest review

8/10 Very good

Various spacious apartment, good facilities, excellent location
4-night trip
Verified Expedia guest review

10/10 Exceptional

Brilliant stay highly recommend
The flat was a very large space, fit for a group. Great service, any query I had it was answered and resolved immediately. Brilliant location couldn't have been better. Minutes walk from every major attraction. Would highly recommend.
Anisa, 2-night family trip
Verified Hotels.com guest review