Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
Hoan Kiem Lake - 2 min walk - 0.2 km
Hanoi Old Town Night Market - 5 min walk - 0.5 km
St. Joseph's Cathedral of Hanoi - 11 min walk - 0.9 km
Hanoi Opera House - 13 min walk - 1.1 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 38 min drive
Hanoi Long Bien Station - 5 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Railway Station - 22 min walk
Airport shuttle (surcharge)
Restaurants
Banh Mi Long Hoi - 1 min walk
Nem Tai Bà Hồng - 1 min walk
Mì, Phở Xào, Cơm Rang - Lò Sũ - 2 min walk
Funky Monkey - 1 min walk
Chè số 8 Cầu Gỗ - 1 min walk
About this property
Hanoi Media Hotel and Spa
When you stay at Hanoi Media Hotel and Spa, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. A snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Vietnamese
At a glance
Hotel size
21 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Memory-foam mattress
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
In-room computer
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
ME Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 100000 for children
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 352500.0 per day
Airport shuttle service for children up to age 11 costs VND 400000 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Also known as
Hanoi Meracus Hotel 1
Meracus Hotel 1
Hanoi Meracus 1
Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi
Frequently asked questions
Does Hanoi Media Hotel and Spa offer free cancellation for a full refund?
Yes, Hanoi Media Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Media Hotel and Spa?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Hanoi Media Hotel and Spa?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Media Hotel and Spa?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hanoi Media Hotel and Spa and nearby?
Hanoi Media Hotel and Spa has a spa.
Are there restaurants at or near Hanoi Media Hotel and Spa?
Yes, there's an on-site restaurant.
What's the area around Hanoi Media Hotel and Spa like?
Hanoi Media Hotel and Spa is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.
Hanoi Media Hotel and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
1 December 2024
Johannes
Johannes, 4-night trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Thin walls noisy, loud fridge every 30minutes, tv screen was not clean and half screen totally off, room smell mould, poor breakfast but I got what I paid for. Good location and kind staff
Helena
Helena, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Eleanor
Eleanor, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
My favorite hotel in Hanoi. Wonderful staff
Carl
Carl, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Go To Hotel when in Hanoi
Always stay at this hotel because the staff are so wonderful and caring.
The hotel is in a great location as well as the rooms being very adequate.
I never stay anywhere else.
Colin
Colin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Welcoming Hotel
Warm, welcoming staff make this hotel my go to place to stay everytime I visit Hanoi.
Colin
Colin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 May 2024
Rosella
Rosella, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
Service is impecable. They will go out of the way to ask you for any tips or help. Breakfast is also very good and tasty. Location is perfect too, not too busy and a spared from noisy night market. Good restaurants are all nearby.
Rosella
Verified Expedia guest review
10/10 Exceptional
12 May 2024
There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
Steven
Steven, 2-night trip
Verified Expedia guest review
8/10 Very good
4 May 2024
A good location next to the lake. The staff were very helpful and courtesy. The bathroom was very nice with hot water. Better lighting would be great for the bathroom and desk in the room. Breakfast included in my package was good with enough varieties offered. This is a solid place to stay and convenient and safe.The shopping was not as exciting because most vendors were selling the same thing. I would stay here again.
Selena
Selena, 1-night family trip
Verified Expedia guest review
8/10 Very good
6 April 2024
The location of the hotel is great to experience Hanoi in all it's facets. The rooms are clean and some parts (bathrooms) have been renovated recently. Other parts can do with a refresh. Staff is very friendly and helpful.
Elke
Elke, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
Very friendly & helpful staff. Good location in the Old Quarter - easy to walk the area.
Clean, comfortable bed and room. Overhead and front shower a bonus.
Rooftop SkyBar a good place for drinks before or after a night on the town.
Steven
Steven, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 April 2024
I ST class, our experience was amazing. Ms Salena contacted me via WhatsApp, enquiring of our plans. She sorted out everything.
I work in tourism, so have a lot of experience.
So l think l can be objective, we had a brilliant time.
Thank You
RUSSELL
RUSSELL, 6-night trip
Verified Ebookers guest review
10/10 Exceptional
28 March 2024
Friendly Welcome Hotel
When ever I visit Hanoi I always try to stay at this hotel. As well as it being a great, boutique hotel in an excellent location. The staff here are so welcome and friendly and I have got to know them all over the last 9 months or so.
Colin
Colin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
Courtney
Courtney, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 March 2024
Aleksandra
Aleksandra, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 March 2024
Hotel is at good location, staff is very helpful.
Annie
Annie, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 March 2024
Very helpful staff. Great location. Our hotel room had a balcony and it had a nice view of the area along with some seating and decor. Would recommend.
Annie
Annie, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
3 March 2024
Room was clean and spacious for old town!
Huonc
Huonc, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 January 2024
Good
The best part of the hotel is the location, closing many hot spots. And the staffs from the front desk were very nice. They were very helpful on introducing us with the food and the areas.
HONG XIN
HONG XIN, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 January 2024
Christopher
Christopher, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 December 2023
Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.
Guillaume
Guillaume, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2023
Exceptional staff. Very nice hotel
Carl
Carl, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2023
A Welcoming Hotel
Since finding this hotel a few months back, I always stay here now when in Hanoi.
The hotel is in a good location and the rooms are very spacious,clean and well fitted out.
But the main reason for staying here is the staff. They are so welcoming and go over the top to make your stay plesant.
Colin
Colin, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2023
Very Friendly helpful Staff
I had 2 stays in Hanoi. The service I received on the first stay meant i canceled my sevond hotel so as to stay back here.
Its a lovel boutique type hotel. The small rolms dont have outside wi dows, so worth the extra money for the larger rooms.
Its a clean, quiet friendly hotel with staff that go the extra mile to be helpful at all times and mske your stay a pleasure.
It was my birthday whikst there. Someone must have seen thus frommy passport copybecause on the day tgey bought to my room a cake.
Will definately stay there again.