The Ritz-Carlton, Kyoto puts you in a great location, within a short 10-minute walk of Kawaramachi Street and Pontocho Alley. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Japanese cuisine is served at Mizuki, which is open for lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Public transportation is only a short walk: Shiyakusho-mae Station is 6 minutes and Sanjo Keihan Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
134 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 20
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests must be age 20 and older to stay in a smoking room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site valet parking (JPY 4000 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Babysitting (surcharge)
Bed rails
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Dry cleaning/laundry services
Wedding services
Bike hire
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Grab bar near toilet
Transfer shower
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Sleep well
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The Ritz-Carlton Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Mizuki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
La Locanda – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
The Bar – On-site bar. Open daily.
On-site venue No. 4 – This lobby lounge serves breakfast and light fare. Open daily.
PIERRE HERMÉ BOUTIQUE – On-site delicatessen. Open selected days.
Awards and affiliations
The Ritz-Carlton, Kyoto is listed in the 2021 Travel + Leisure 500.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 6325 per person
Renovations and closures
The following facilities or services will be unavailable from February 9 2025 to February 13 2025 (dates subject to change):
Spa/Beauty services
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for JPY 12000.0 per day
Parking
Valet parking costs JPY 4000 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ritz-Carlton Kyoto Hotel
Ritz-Carlton Kyoto
The Ritz-Carlton, Kyoto Hotel
The Ritz-Carlton, Kyoto Kyoto
The Ritz-Carlton, Kyoto Hotel Kyoto
Frequently asked questions
Does The Ritz-Carlton, Kyoto offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Kyoto?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ritz-Carlton, Kyoto?
Yes. Valet parking costs JPY 4000 per day. Electric car charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Kyoto?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Ritz-Carlton, Kyoto and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Kyoto also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near The Ritz-Carlton, Kyoto?
Yes, Mizuki offers Japanese cuisine.
What's the area around The Ritz-Carlton, Kyoto like?
The Ritz-Carlton, Kyoto is a short 6-minute walk from Shiyakusho-mae Station and 4 minutes' walk from Kawaramachi Street.
The Ritz-Carlton, Kyoto Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 August 2024
Richard
Richard, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2024
Edward
Edward, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 March 2024
Hidden gem
Omer
Omer, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 December 2023
Gustavo
Gustavo, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2023
The Kyoto Ritz is a beautiful hotel. First class in every respect. Exactly what you would expect from a five star property.
Kenneth
Kenneth, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2023
Truly exceptional- one of the best 5* hotels I’ve stayed in.
Eli
Eli, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2023
Jed
Jed, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
4 July 2023
The service and staff were the absolute best! I will definitely visit again!
Sucheta
Sucheta, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 March 2023
Beautiful. Great service
Sophy
Sophy, 6-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2020
Just brilliant. service, restaurant, cafe, spa, everything is perfect. definitely I'm coming back soon
Gio
Gio, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 December 2019
Incredible hotel and location minutes away from all the subway and temples. Staff was exceptional. 10/10.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2019
Aesthetics. Gorgeous decor, flawless. Great lighting.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 October 2019
Kyoto
Great hotel
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 April 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
15 April 2019
Great location (shops and restaurants with 10-15min walk), great staff, and great hotel overall. The food was really good (sushi).
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 April 2019
Fabulous hotel
Dietmar
Dietmar, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 March 2019
Barak
Barak, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2018
Weekend Getaway
While expensive, the food and comforts of the RC-Kyoto are great!
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2018
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2018
Perfection! Thats all that I have to say. Everything was great
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2018
Expensive but pretty amazing hotel
Understated but luxury feel. Our room was probably a little small for the price but the staff were excellent. The pool is worth it for the money alone.
Nigel
Nigel, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2018
Best hotel in Japan
The ritz Carlton Kyoto is incredible. It is by far the best hotel I’ve ever stayed in. The service was impeccable. The raspberry croissants and macaroons were better than the ones we had in Paris. It is well located and the concierge is the absolute best. We cannot say enough great things about this hotel and it’s staff. We were truly sad when we had to leave.
Pedro
Pedro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2018
Jacob
Jacob, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2018
Beautiful hotel with wonderful staff. We thoroughly enjoyed our stay! Thank you