Puerto Rico was beautiful! There is nothing that can compare to the beauty of the island. However; though the hotel was a gem regarding location, front desk was RUDE! Consequently, we suffered 3 out of the 5 days in blackouts. Check-in was not fun, i contacted the hotel multiple times advising that I had a late flight. But, I was met with “this is a 24 hr., hotel there will be rooms.” In all actuality, we almost were not able to check in, I had to inform them about my reservation. They made us pay extra for an hour check out…breakfast was TRASH! I should’ve went with the Hilton.